expedia

Photo gallery

Featured image
Outdoor pool
Balcony
Balcony
Down duvet, minibar, in-room safe, iron/ironing board

Guest reviews

4.6/5 Wonderful
122 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Bar

Map

Explore the area

Popular LocationKanagawa Prefectural Museum of Natural History4 min drive
Popular LocationOdawara Wanpaku Land10 min drive
Popular LocationHakone Open Air Museum12 min drive

Choose dates to view prices

  • Deluxe Room, Non Smoking, Mountain View 4F

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsDeluxe Room, Non Smoking, Mountain View 4F
  • Standard Room, Non Smoking, Mountain View 2F

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsStandard Room, Non Smoking, Mountain View 2F
  • Superior Room, Non Smoking, Mountain View 3F

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsSuperior Room, Non Smoking, Mountain View 3F
  • Standard Room, Non Smoking, Mountain View 2F (Steak Dinner)

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsStandard Room, Non Smoking, Mountain View 2F (Steak Dinner)
  • Superior Room, Non Smoking, Mountain View 3F (Steak Dinner)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsSuperior Room, Non Smoking, Mountain View 3F (Steak Dinner)
  • Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner)

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsDeluxe Room, Non Smoking, Mountain View 4F (Steak Dinner)
  • Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner)

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsStandard Room, Non Smoking, Mountain View 2F (Sushi Dinner)
  • Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsSuperior Room, Non Smoking, Mountain View 3F (Sushi Dinner)
  • Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsDeluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner)
  • Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner)

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsDeluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner)
  • Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner)

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsStandard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner)
  • Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner)

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Single Futons
    More detailsSuperior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner)

About this area

Hakone

Located in Hakone, Hakone Airu is in the city centre and near a train station. The area's natural beauty can be seen at Hakone Gora Park and Lake Ashi, while Hakone Kowakien Yunessun and Mishima Sky Walk are popular local attractions. Odawara Kokian and Odawara Wanpaku Land are also worth visiting.

Visit our Hakone travel guide
Map
Popular Location

What's nearby

  • Kanagawa Prefectural Museum of Natural History - 4 min drive
  • Odawara Wanpaku Land - 10 min drive
  • Odawara Castle - 10 min drive
  • Hakone Kowakien Yunessun - 12 min drive
  • Hakone Open Air Museum - 12 min drive

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive

Restaurants

  • Private dining — 1 min walk
  • Isshintoiro - 4 min walk
  • はつ花 本店 - 5 min walk
  • 豆腐処 萩野 - 5 min walk
  • Craft&cafe ISAMIYA - 6 min walk

About this property

Hakone Airu

4-star Hakone ryokan in Yumoto with free valet parking
This ryokan features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, concierge services and multilingual staff are on-site. All 15 rooms boast spring water baths, and offer free WiFi and furnished balconies. DVD players and fridges are standard, as are LCD TVs with digital channels.
Hakone Airu offers 15 forms of accommodation with DVD players and minibars. Rooms open to furnished balconies. Beds feature down comforters. 55-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, spring water baths, bathrobes and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Local area shuttle (surcharge) up to 1 kilometers
Bus station shuttle (surcharge)

Food and drink

1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Designer shops
Hot springs
Spa services

Family friendly

DVD player
Fridge

Conveniences

Lift
Front-desk safe
Gift shop/newsstand

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Turndown service

Languages spoken

English
Japanese

Outdoors

Terrace

Spa

2 hot springs
Aromatherapy
Hot springs open from 3:00 PM to 9:00 AM
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Yukata (Japanese robe)

More

Couples dining
Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter
Free extra futon mattress
Climate control (heating)
Linens

Bathroom

Bathrobes
Electronic bidet
Free toiletries
Hairdryer
Separate bathtub and shower
Shampoo
Soap
Spring water bathtub
Toilet paper
Towels

Entertainment

55-inch LCD TV
Digital channels
DVD player

Food and drink

Free bottled water
Kaiseki meal
Minibar
Fridge

Outdoor space

Furnished balcony

More

Geta (wooden sandals)
In-room massage
Iron/ironing board (on request)
Safe
Tatami (woven mat floors)
Turndown service
Window screens

Policies

Check-in

Check-in between 3:00 PM and 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve on-site parking and high chair. This property only accepts credit cards and cash for all on-site payments. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as meals.

We should mention

Hot springs access available from 3:00 PM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hakone Airu Ryokan
Hakone Airu Hakone
Hakone Airu Ryokan Hakone

Frequently asked questions

Can I cancel my reservation for free at Hakone Airu and receive a full refund?
Yes, Hakone Airu offers free cancellation on select room rates, because flexibility matters! Please refer to Hakone Airu cancellation policy on our site for more details about any exclusions or requirements.
Is this ryokan pet-friendly?
No, pets are not allowed at this property.
How much is parking at this ryokan?
Self-parking and valet parking are free at this property.
What time is check-in at Hakone Airu?
Check-in is from 3:00 PM to 6:00 PM. Late check-in is available during limited hours.
What time is check-out at this ryokan?
Checkout is at 10 AM. Late checkout is available for JPY 3000.
Where is this property located?
Located in Yumoto, this ryokan is within 6 mi (10 km) of Odawara Castle, Hakone Open Air Museum and Hakone Gora Park. Hakone Kowakien Yunessun and Lake Ashi are also within 9 mi (15 km). Hakone Yumoto Station is 10 minutes by foot.

Guest reviews

Overall score and ratings for Hakone Airu

4.6
Wonderful
5 - Excellent
88
4 - Good
26
3 - Okay
4
2 - Mediocre
3
1 - Poor
1
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa Day

Had an amazing stay. This hotel was top notch. Spa was really nice, breakfast was really good. The area has a lot to offer as well. Plan on returning.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay

Loved our stay, really relaxing. The room was great and we especially loved the onsen on the balcony with the mountain views. Breakfast was delicious and very generous! The staff were always so helpful but never imposing.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay

We had a wonderful stay. The private Onsen had a beautiful view. The staff were very attentive.

Stayed 1 night in Feb 2020
https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
https://www.expediagroup.com