Title: Hakone Highland Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=17669436&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Highland Hotel A peaceful retreat where guests can relax with a book on the terrace or venture out to admire nearby cherry blossoms in their seasonal glory ## Photo gallery for Hakone Highland Hotel ![Twin Room, Open Air Bath, Non smoking | Bathroom | Free toiletries, slippers, electronic bidet, towels - Hakone Highland Hotel (Hakone)](https://images.trvl-media.com/lodging/18000000/17670000/17669500/17669436/06d9a747.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath - Hakone Highland Hotel (Hakone)](https://images.trvl-media.com/lodging/18000000/17670000/17669500/17669436/cb3445da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hakone Highland Hotel (Hakone)](https://images.trvl-media.com/lodging/18000000/17670000/17669500/17669436/761947b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room, Open Air Bath, Non smoking | Minibar, in-room safe, desk, laptop workspace - Hakone Highland Hotel (Hakone)](https://images.trvl-media.com/lodging/18000000/17670000/17669500/17669436/6921bc7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room, Open Air Bath, Non smoking | Minibar, in-room safe, desk, laptop workspace - Hakone Highland Hotel (Hakone)](https://images.trvl-media.com/lodging/18000000/17670000/17669500/17669436/60635cbc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Highland Hotel offers a tranquil escape near Ōwakudani. Enjoy views of Miyagino Hayakawa Breakwater Cherry Blossoms from the garden or relax on the terrace. Amenities include in-room WiFi, a library for quiet moments, and concierge services to enhance your stay. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 2 of 2 rooms ### View all photos for Standard Twin Room, Non smoking (View will be selected by the hotel) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17670000/17669500/17669436/5992012f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non smoking (View will be selected by the hotel) 9.0 Wonderful 31 reviews - 344 sq ft - Sleeps 3 - 2 Large Single Beds and 1 Single Bed ### View all photos for Standard twin Hollywood style, Non smoking (View will be selected by the hotel) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17670000/17669500/17669436/244cc4db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard twin Hollywood style, Non smoking (View will be selected by the hotel) 9.4 Exceptional 3 reviews - 344 sq ft - Sleeps 3 - 3 Single Beds ## You may also like Ad ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washing machine - Dryer - Parking included 9.6 Exceptional 123 reviews £243 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-TERRACE-Hakone-Kowakudani.h109393638.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=61f32138-a27d-4c9d-9fd1-400ace3b4cc8&top_cur=GBP) Ad ![(Loft included)Dog Friendly, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101810000/101807800/101807754/921a4370_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### RakutenSTAY FUJIMITERRACE HakoneAshinoko Motohakone - 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Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 18 reviews £297 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=61f32138-a27d-4c9d-9fd1-400ace3b4cc8&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580300/1580221/ebd33ecc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 1,001 reviews £274 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Hyatt-Regency-Hakone-Resort-And-Spa.h1580221.Hotel-Information?chkin=2026-4-27&chkout=2026-4-28&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=61f32138-a27d-4c9d-9fd1-400ace3b4cc8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Highland-Hotel.h17669436.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Highland-Hotel.h17669436.Hotel-Information) ## About the area Sengokuhara, a neighbourhood in Hakone, is home to Hakone Highland Hotel. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Ōwakudani and Miyagino Hayakawa Breakwater Cherry Blossoms. Don't miss out on a visit to Hakone Kowakien Yunessun. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.26766%2C139.01662&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=O2mgcOjr2FjPQxPQhqn1y3d2Adg=) Sengokuhara Shinanoki, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631 ### What's nearby - ![Sengokuhara Onsen](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Onsen 1 min walk \- 0.0 miles - ![Fuji-Hakone-Izu National Park](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![Sengokuhara Susuki Prairie](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Susuki Prairie 16 min walk \- 0.9 miles - Hakone Venetian Glass Museum 3 min walk \- 0.2 miles - Lalique Museum Hakone 12 min walk \- 0.7 miles ### Getting around - Hakone Miyanoshita Station 8 min drive - Kowakidani Station 9 min drive - Tokyo (HND-Haneda) 118 min drive ### Restaurants - じねんじょ蕎麦 箱根九十九 12 min walk - The Dining 四季彩 16 min walk - 蔵一 15 min walk - tea salon Orient Express 13 min walk - いろり茶屋 11 min walk ## About this property ### Hakone Highland Hotel Hotel near Ōwakudani Located close to Miyagino Hayakawa Breakwater Cherry Blossoms and Hakone Gora Park, Hakone Highland Hotel provides an indoor mineral hot spring (onsen), a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a bar. You'll also find perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), an electric car charging station and concierge services - A banquet hall, luggage storage and smoke-free property - Guest reviews speak highly of the helpful staff Room features All 74 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with toilets with electronic bidets and baths or showers - Fridges, cots/infant beds and electric kettles ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/35000000/34780000/34779400/34779325/d1bc40a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Re Cove Hakone Sengokuhara - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 354 reviews £111 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=34779325&PinnedHotelID=34779325&HadPinnedHotel=true®ionId=-1&adults=2) ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/110000000/109400000/109393700/109393638/76644612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washing machine - Dryer - Parking included 9.6 Exceptional 123 reviews £243 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=109393638&PinnedHotelID=109393638&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/74af30df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,351 reviews £190 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/b2f1c73b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Hakone Lake Ashinoko Motohakone - Spa - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 852 reviews £234 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/21c99cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,003 reviews £183 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/43000000/42510000/42504200/42504121/3d2cf282.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HESTA Hakone Motohakone - Free Wi-Fi - Air-conditioning - Laundry room - Microwave 8.0 Very good 147 reviews £45 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=42504121&PinnedHotelID=42504121&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,821 reviews £386 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/4000000/3900000/3892500/3892448/82c577e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Sengokuhara Prince Hotel Sengokuhara - Spa - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 405 reviews £143 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=3892448&PinnedHotelID=3892448&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/ed818195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Hotel Hakone - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 714 reviews £272 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Motohakone - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 193 reviews £173 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=17669436&PinnedHotelID=17669436&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17669436,34779325,109393638,17821569,1744081) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,200 per person - A bar/lounge - A restaurant ### Things to do - Library ### Family friendly - Cot (surcharge) - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Garden - Terrace ### Spa - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Handrails in hallways - Handrails in stairways - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 2 floors - 3 buildings - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Cot (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Minibar - Refrigerator ### More - Air conditioning - Desk - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10 PM Minimum check-in age - 20 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Meals and futons for children ages 0-3 are not included in the room rate. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 3000 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately JPY 3200 per person - Crib (infant bed) fee: JPY 3000 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hakone Highland Hakone Highland Hotel Hotel Hakone Highland Hotel Hakone Hakone Highland Hotel Hotel Hakone ## Frequently asked questions ### Is Hakone Highland Hotel pet-friendly? ### How much is parking at Hakone Highland Hotel? ### What time is check-in at Hakone Highland Hotel? ### What time is check-out at Hakone Highland Hotel? ### Where is Hakone Highland Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hakone Highland Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.4 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 214 8 - Good 104 6 - Okay 11 4 - Poor 2 2 - Terrible 4 ## Reviews Verified ### 8/10 Good #### Sailesh 16 Oct 2024 Liked: Cleanliness, property conditions & facilities Vintage hotel with great views, garden and Onsen. ##### Sailesh Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Kenneth 17 Dec 2024 Liked: Cleanliness, property conditions & facilities, room comfort Staff is very polite and efficient, the French restaurant is a good experience for fine dining! ##### Kenneth Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Verified traveller 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location in the valley. Close to town centre and the lake with a bus stop right outside the hotel. Staff very friendly and willing to assist with stay/travel queries ##### Verified traveller Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Rajiv 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10/10 for the multi-course dinner and the incredible service by the hotel staff, in helping repair my wife’s eyeglasses that broke unexpectedly. This hotel is one we will remember for a long time! ##### Rajiv Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### ERIC 18 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains. ##### ERIC Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### JOSEFA ANNA 26 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this highland hotel will come back soon We had an enjoyable stay with my family. Hotel very well kept, staff fantastic, room big and well maintained, everything was great plus of course the onsen. Everything is perfect. Booking with hotel com is also a plus ##### JOSEFA ANNA Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Maricela 12 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful gardens ##### Maricela Stayed 1 night in Apr 2024 Verified ### 8/10 Good #### Chun Ming Dominic 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities I liked that the location is convenient, along the bus route, and the vicinity is quiet. Drawbacks are lack of eateries ##### Chun Ming Dominic Stayed 2 nights in Jul 2024 Verified ### 8/10 Good #### Scott 24 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food and service in the restaurant were excellent. We enjoyed having good access to the Open AIr Sculpture Museum. Generally, the facility is in good shape but certain aspects need to be updated - such as the flooring, and some of the wallpaper in the common areas ##### Scott Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Miyu 21 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful and spacious full of greenery. The staff were so kind and courteous respectful and accommodating. The breakfast food that we got every morning was either western or Japanese food and it was always delicious spot on. The onsen was amazing, there was an outdoor bath to melt away stress. ##### Miyu Stayed 6 nights in Jun 2024 Verified ### 10/10 Excellent #### Alan 9 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel, great location Very nice hotel with a fantastic onsen. Great location for exploring the area. Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good. There’s a supermarket and two 7-11’s and a Family Mart close by as well. The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits. ##### Alan Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### JEFFREY 22 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating. ##### JEFFREY Stayed 2 nights in Nov 2023 Verified ### 10/10 Excellent #### Chi Lun 7 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good. It's warm in the lobby and the reception is nice; Hotel is near the bus stop, convenience store (5mins) and restaurant (10mins); The room is neat and tidy and room size is big; Onsen area is quiet. Breakfast is also included. The hotel should add a washing machine and microwave. ##### Chi Lun Stayed 2 nights in Dec 2023 Verified ### 6/10 Okay #### Manian 28 Mar 2024 Liked: Staff & service I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions ##### Manian Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### MARK 16 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 🏨 Overall Impressions I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations. 🛏️ Rooms The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor. ♨️ Onsen Experience The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space. 🌳 Outdoor Facilities The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll. 👩‍💼 Staff and Service The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated. 🍽️ Dining The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable. 👍 Conclusion Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here. ##### MARK Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Jort 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our short stay at the Highland Hotel. Very friendly and helpful staff, and very well maintained property with excellent onsen. Will be back in the future. ##### Jort Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Sushil 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and great staff ##### Sushil Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Chan Chung 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet relaxing place with onsen. ##### Chan Chung Stayed 5 nights in Sep 2023 Verified ### 10/10 Excellent #### Dekel 12 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet spot in the woods, exceptional service, great hot baths and spacious room, very recommended ##### Dekel Stayed 2 nights in Apr 2023 Verified ### 10/10 Excellent #### Akiko 15 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are looking for a traditional Japanese hospitality , this hotel is highly recommended ! you will nerver disappointed amaging staff service and facility. ##### Akiko Stayed 2 nights in May 2023 Verified ### 10/10 Excellent #### Nilesh Kumar 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Nilesh Kumar Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Christy 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is incredibly helpful and warm. The on-site onsen is amazing. The Hakone bus stops right out front, and it is cheap and takes you everywhere. Food at the hotel includes only one VERY expensive restaurant, but local eateries, a noodle house, Korean BBQ and Italian are within a 15 minute walk or 5 minute bus ride. ##### Christy Stayed 2 nights in Apr 2023 Verified ### 10/10 Excellent #### Bharath 3 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property has a rich legacy dating back to pre-ww2 times. It's quiet, decently maintained and the onsen is nice. If you have a car, worth considering ##### Bharath Stayed 1 night in Jun 2023 Verified ### 10/10 Excellent #### Jianguo 18 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good one ##### Jianguo Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### SANAE 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 家族での宿泊でしたが、温泉も広く朝食も美味しくいただきました。 ありがとうございました。 ##### SANAE Stayed 1 night in May 2025 ---