The hotel staff were well-trained and invariably helpful and polite.
The room was a too small and the door separating the bathroom from the room was flimsy to the point of not being fit for purpose.
The laundry area in the basement was a welcome feature, a plus in the hot summer days.
The restaurant was good, staff were efficient and polite.
Traveller from Canada
Across the street from Shinjuku Station, the hotel is one km (one-half mile) from the Tokyo Metropolitan Government Building.More
I stayed in the East Tower. Although the hallway carpet was stained, the room was clean and comfortable. The walls are thin and my neighbor liked to sing the Star Spangled Banner at 3 am, but other than that, no problems. I am picky, but I would definitely stay there again. You cannot beat the price!
Traveller from Boston
Shinagawa Prince Hotel is located in central Tokyo, a 2-minute walk from Shinagawa Station which offers direct connections to …More
"Great hotel location 2min away from Osaka station"
The Hearton Hotel Nishiumeda was great! Best part was the location. Very close to Osaka station which makes transportation easy. As well, there are tons of shopping malls within 5-10min of that hotel (Grand Osaka Front, shopping within Osaka/Umeda station itself, Yodobashi Camera). There is also a small food mall (Umesan Kouji) right outside the hotel with nice tasty and affordable eats.
The hotel itself was clean, wireless/wired internet was fast, and staff were friendly. Only small downside was that they only give you one room key (this was a bit annoying as I like to charge my electronics when I'm out exploring, but the rooms require a key in place for the electricity to stay on). Its a minor point. Also, the rooms were small, but after staying in a few hotels in Japan, this is the standard.
Traveller from Edmonton
Located in Umeda, this hotel is within a 15-minute walk of Osaka Shiki Theater and Umeda Sky Building. Osaka Science Museum …More
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