We had a wonderful experience staying in the Melia Hanoi in May 2013. The service couldn't be faulted. A member of staff was on hand as soon as we arrived at the hotel in our taxi to ensure we weren't being over charged by the driver.
- Great food in the restaurant
- WiFi available for free in the lobby
- Close enough to the lake and other sites
We had a good room rate via expedia. The hotel is close enough to some tourist attractions (within walking distance) but yet quiet enough for a good rest at the end of a day. The staff were great n hotel was great to stay in. There is even a 15% on all food and beverages at the hotel restaurants for in house guests. Great initiative. :)
"Very nice comfortable hotel & very friendly staff"
The hotel is very close to the Hoan Kiem Lake and in the old town of Hanoi. The staff is very friendly, pleasant and helpful. Toni, who is very nice, recommended and arranged our day trip to Hoa Lu and Tam Coc (Halong Bay land tour) and we enjoyed the day very much. The room is clean, comfortable and nice with all the amenities and free wi-fi. There is no elevator but the staff carried our luggage to our room. Buffet breakfast is included in the room rate and the food is very good. Toni arranged for our transportation to the airport. We could not have asked for more at this very affordable rate. We enjoyed very much our stay there and we definitely recommend this hotel.
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