Title: Hanoi Bonsella Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Bonsella Hotel Art Deco Hanoi hotel connected to a shopping centre, steps from Hoan Kiem Lake ![Front of property](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/92b7eba6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/4c96ba0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/05339744.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/dc4f174e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/bbf37794.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Bonsella Hotel sits perfectly positioned near both Ngoc Son Temple and St. Joseph's Cathedral. Guests can relax on the terrace between sightseeing adventures or grab something to eat at the coffee shop. WiFi runs throughout the property, making it easy to stay connected. 9.8 Exceptional ## Popular amenities - Bar - Room service - Housekeeping - 24/7 front desk - Laundry - Air conditioning £62 includes taxes & fees 15 Dec - 16 Dec ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9098601&PinnedHotelID=9098601&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### Junior Suite with City View - Sleeps 2 ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/ca1de00e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with City View - Sleeps 2 ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/271ee3d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite with City View - Sleeps 2 ![Executive Suite, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/081035e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Non Smoking, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow-top bed Premium bedding - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Junior Suite, 1 Queen Bed, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/321fbe8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed, Non Smoking, City View ### Highlights Individually furnished Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow-top bed Premium bedding Hairdryer - 322 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Family Suite, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/925f9001.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Non Smoking, City View ### Highlights Soundproofed Individually furnished Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow-top bed Blackout curtains - 322 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Premier Room, 1 King Bed, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/01e8168d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Non Smoking, City View 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow-top bed Premium bedding Rainfall showerhead - 269 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/bbf37794.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking, City View 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow-top bed Premium bedding Hairdryer - 269 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/b5bb5da1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with City View - Sleeps 2 ### Deluxe Twin Room with City View - Sleeps 2 ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/2ad8631a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Suite with City View - Sleeps 2 ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/6ea1c731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 3 ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9100000/9098700/9098601/ca1de00e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room with City View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Bonsella-Hotel.h9098601.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Bonsella-Hotel.h9098601.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03032%2C105.85085&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xRXT_M6egYyHGHCAK1jajHly5RU=) 3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000 #### What's nearby - Hoan Kiem Lake - 1 min walk - 0.1 miles - Hang Gai Street - 3 min walk - 0.2 miles - Hanoi Old Town Night Market - 5 min walk - 0.3 miles - Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles - St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles #### Getting around - Hanoi Railway Station - 7 min drive - Hanoi (HAN-Noi Bai Intl.) - 44 min drive #### Restaurants - ‪Thủy Tạ - ‬1 min walk - ‪Nhà Hàng Huyền Hương - ‬1 min walk - ‪Polite & Co - ‬1 min walk - ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk - ‪Kafa Café - ‬1 min walk ## About this property ### Hanoi Bonsella Hotel Hotel near Hoan Kiem Lake Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Hanoi Bonsella Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also enjoy perks such as: - Bike hire, a round-trip airport shuttle (surcharge) and multilingual staff - Concierge services, tour/ticket information and smoke-free property - Free newspapers, a front desk safe and a computer station Room features All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with bidets and free toiletries - 32-inch flat-screen TVs with premium channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/83000000/82990000/82988600/82988573/fa5a2ce7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L’HÔTEL du LAC Hanoi Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,244 reviews £60 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=82988573&PinnedHotelID=82988573&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/37000000/36120000/36117400/36117374/2a5e6359.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Oriental Jade Hotel Old Quarter - Pool - Spa - Kids pool - Free WiFi 9.8 Exceptional 1,016 reviews £117 includes taxes & fees 7 Dec - 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24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up and drop-off shuttle (surcharge) ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals ### Family friendly - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Computer station ### Outdoors - On a lake - Terrace ### Accessibility - Lift ### More - 1 building - 11 floors - Art Deco architecture - Built in 2013 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Free cot - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Heating - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: noon Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 12:30 PM Late check-out subject to availability ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 575000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 400000 per vehicle (one way) - Rollaway bed fee: VND 575000.0 per night - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Bonsella Hotel Hanoi Diamond Hanoi Bonsella Hanoi Bonsella Hotel Hanoi Bonsella Hanoi Bonsella Hotel Hotel Hanoi Bonsella Hotel Hanoi Hanoi Bonsella Hotel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Bonsella Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hanoi Bonsella Hotel? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Hanoi Bonsella Hotel on 15 Dec 2025 start from £62.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Bonsella-Hotel.h9098601.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hanoi Bonsella Hotel? > This property doesn't offer parking. ### What time is check-in at Hanoi Bonsella Hotel? > Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours. ### What time is check-out at Hanoi Bonsella Hotel? > Checkout is at 12:30 PM. ### Does Hanoi Bonsella Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies. ### Where is Hanoi Bonsella Hotel located? > Located in Old Quarter, this hotel is steps away from Hoan Kiem Lake and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi is 0.2 mi (0.4 km) away. Hanoi Railway Station is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Bonsella Hotel Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 10 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 323 8 - Good 51 6 - Okay 5 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Julien 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome location and very welcoming staff, would stay there again. ##### Julien Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Rodolfo 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again. ##### Rodolfo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Nhan 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!! ##### Nhan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Thanh Nhi 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast, good service ##### Thanh Nhi Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Marshall 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and good hotel Great location near the lake , friendly staff , good breakfast. Room was comfortable ##### Marshall Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Sim 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean, central and everyone super helpful ##### Sim Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Katie 1 Oct 2025 Liked: Staff & service We booked a suite with King bed. The bath tub and shower combo was a little concerning as it is very high up and you'd have to climb up into; can be a major trip hazard for older adults. I am in my late 30's and had a hard time. When the tub was wet, i nearly killed myself trying to get in to shower. Again, the tub function did not work. To make up for the room, the staff was extrememlt hospitable. Very accommodating, friendly, and helpful. They made the e perience enjoyable at the hotel. Always making sure we were happy with our stay. I would recommend this hotel for its close proximity to Hoa Kiem Lake and eateries. ##### Katie Stayed 4 nights in Sep 2025 ### 8/10 Good #### Kelly 1 Oct 2023 Nice area, lots of food and massages a minute away! ##### Kelly Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Wendy 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel! We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay! ##### Wendy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### ngoc son 26 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities Good service Good location ##### ngoc son Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Lissa 1 Mar 2024 Liked: Staff & service, property conditions & facilities An excellent hotel in all ways. Excellent staff. Highly recommended ##### Lissa Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Deryl 16 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location, friendly, knowledgeable and helpful staff. Lovely room. ##### Deryl ### 8/10 Good #### evan 13 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink. ##### evan Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Shayne 10 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended. ##### Shayne Stayed 1 night in May 2024 ### 6/10 Okay #### Yasuyuki 21 Jul 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Good location but not so well maintained ##### Yasuyuki Stayed 3 nights in Jul 2022 ### 8/10 Good #### Paul Toong Meng 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel but noisy The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. \*\* The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again. ##### Paul Toong Meng Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Shu Hui 5 May 2024 Disliked: Staff & service #### Worst hotel I’ve ever experienced It’s the worst experience I’ve ever had in my almost 40 years of travelling. The water bottles no matter big or small need to pay(not what they told us when we checked in) and I feel cheated and humiliated when they told us we’d destroyed the opening ( not really opened) a bottle of wine which no label on it. I didn’t even see where it was and my husband told me it was on the top of the shelf. I strongly suggest hotels.com evaluate the hotel because I don’t want other guests be cheated or wrong finger pointed as I had been. ##### Shu Hui Stayed 3 nights in May 2024 ### 10/10 Excellent #### Giuseppe 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura in posizione comoda all’interno della città vecchia ##### Giuseppe Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### MITSUNOBU 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 全てのスタッフが親身に対応してくれました。水回りも清潔ですし、素晴らしいホテルだと思います ##### MITSUNOBU Stayed 4 nights in Mar 2025 ### 8/10 Good #### HIDEO 12 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 旧市街に近い便利なホテル ホアンキエム湖、旧市街の散策に便利な、このホテルを選びました。部屋は、毎日きれいに清掃され、明るく、ホアンキエム湖を望むことも出来て良かったです。朝食はメイン料理の種類は多くないですが、美味しかったです。滞在中は、私たちの幾つかの要求に対して丁寧に対応していただき、ハノイ滞在を気持ちよく過ごすことが出来きました。ありがとうございます。 ##### HIDEO Stayed 4 nights in Dec 2024 ### 8/10 Good #### Euna 16 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 관광하기 좋은 호텔 한 층에 객실이 두 개만 있는 작은 호텔이지만 객실 내부는 작지 않은 호텔. 직원들이 아주 친절하고 깨끗하고 좋았음. 호텔 정문에서 로비까지 계단이지만 벨보이가 나와서 바로 짐을 옮겨주었음. 객실키는 객실에 이미 꽂혀 있고, 호텔 직원이 객실까지 직접 동행하여 안내해 줌. 객실 룸넘버를 얘기해주지 않고 객실키를 미리 주지 않는다고 당황할 필요 없음. ^^; 호수 바로 옆이라 저녁에도 그렇게 조용한 편은 아니지만수면에 방해될 정도도 아님. 내가 묵은 날 중 하루는 할로윈데이라 밤 12시까지 아주아주아주 시끄러웠음. 한국인이 많이 묵는 호텔이라서, 조찬 시 직원이 친철하게 "쌀국수"를 먹을 지 한국어로 물어봄.(영어 + 쌀국수) 루프탑에서 경치를 보며 갖는 차 한 잔의 여유도 좋았음. ##### Euna Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Shimpei 17 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities こちらのお願いに丁寧に対応してもらい、大変助かりました。 ##### Shimpei Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### SOHYE 29 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 친절한 직원들과 좋은 위치 호텔 지배인님들 비롯해 직원분들이 정말 친절하셨어요. 한시간정도 이른 시간에 도착했는데, 바로 체크인해주시고 방컨디션도 방음도 좋았고 위치가 특히 좋았습니다. 여기저기 걸어서가기 편했고, 골목자체가 조용한 골목이라 좋았어요 피자포피스도 바로 옆이라 좋았네요. 하노이에 다시 가게된다면 또 여기에 묵을것 같아요! ##### SOHYE Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Dinh Viet Anh 13 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that. ##### Dinh Viet Anh Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Yoon Shan 16 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella. ##### Yoon Shan Stayed 5 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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