Doorman should be attentive and cheerful.they should greet or at least node or smile to make the visitor feels welcome. stayed in other 5star hotel in vietnam, they are more sensitive with muslim customer ..eg: they have special cutleries marked with different colour, they note which food in buffet menu is halal and even prepare it for the customer. Staf at the counter should be well versed in english too.
Traveller from KL
Located in Ben Thanh Market, this luxury hotel is within a 5-minute walk of Zen Plaza and September 23 Park. Ben Thanh Market …More
I stayed here for a few days R&R at the end of a G Adventures trip around Vietnam.
After a bit the mad crazy traffic of Hanoi can get to you and entering the lobby a sense of calmness takes over. I thoroughly recommend paying a bit more for a room in the original building to get the full experience (though the new building is just the other side of the swimming pool). The bed is probably the most comfortable I have ever slept in! All the usual room extras one would expect in a 5* hotel.
The swimming pool area is small but very relaxed with the pool staff bringing you a refreshing towel /water. They also hold free yoga classes some mornings (book when you arrive) - also worth considering are the cooking classes - I missed out as no spaces. Quite expenses but from talking to others a great experience. My only critique is the food /bar is expensive for Vietnam - US 5* hotel prices which comes a bit of a shock when used to spending $6 on a meal in rest of Vietnam. But chill and enjoy - or as I did walk out to local café for breakfast! The cocktail list is mainly short ones - where as I like long ones to sip - but the bar tender was happy to make up one at my request.
Traveller from Scotland
Located in the center of Hanoi, this family-friendly hotel is within a 15-minute walk of Hanoi Opera House, Thang Long Water …More
This hotel is a stunning and relaxing place to experience the hospitality of Vietnam. The hotel staff were friendly and attentive, albeit they didn't speak English as well as other parts of Vietnam that we visited but that is a compliment to the other locations rather than a negative. The hotel was tranquil, views stunning and food and drink excellent. I wouldn't recommend this hotel if you were planning on exploring Phu Quoc however that was not why we picked it, we chose it for 5 days of luxury relaxing at the end of our honeymoon and thats what we got. The Jacuzzi Bungalow we picked was perfect and exceeded our expectations, it was huge and we didn't need to leave the room if we didn't want to as it had everything we needed! Awesome place to stay.
Located in Ong Lang, this beachfront resort is in a national park and within 6 mi (10 km) of San Van Dong Duong Dong Stadium …More
from check in, even it was heavy rain u felt great, worm and welcome.
they upgrade my room, was there whenever you need, always smile.
resort is very clean and you not feel you in Vietnam.
breakfast rich with lot of variety of food, asian, europian, franch, fruits, yoghurts....
restaurant make a great tasty food and bartenders will make you drink you like, from fresh fruits, smoothie, to cocktails
swimmingpool are capt spotless, even it's outdoor , surround with threes and flowers. Staff clean it all the day.
sea is next to the restaurant and bar. Sand always maintained and always someone to watch over you, when you swim.
spa have 2 beautiful bungalow made of glass.
They brought me a b day cake and voucher for massage on my b day, even I didn't ket them know
thank you guys for a lovely time I will be back
Traveller from Serbia, Czech,Vietnam
Nestled on the beach, this Ba Keo resort is within 1 mi (2 km) of Phu Quoc Beach, Coconut Tree Prison, and Suoi Tranh & Suoi …More
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