"Very nice comfortable hotel & very friendly staff"
The hotel is very close to the Hoan Kiem Lake and in the old town of Hanoi. The staff is very friendly, pleasant and helpful. Toni, who is very nice, recommended and arranged our day trip to Hoa Lu and Tam Coc (Halong Bay land tour) and we enjoyed the day very much. The room is clean, comfortable and nice with all the amenities and free wi-fi. There is no elevator but the staff carried our luggage to our room. Buffet breakfast is included in the room rate and the food is very good. Toni arranged for our transportation to the airport. We could not have asked for more at this very affordable rate. We enjoyed very much our stay there and we definitely recommend this hotel.
Cannot fault the Hanoi Moment Hotel, being in the Hotel Industry ourselves it was a pleasure to stay there. The staff are extremely friendly & helpful, nothing is too much trouble - would love to have them in our reception! Location is fantastic, a short walk to the Lake & sights - you really are right amongst the action. Great value for money for a small family style boutique hotel.
We arrived outside the alleyway to Serene Hotel and were a bit confused by where it was. But once we found it we loved the 'secludedness' by being off the main street. Room had a nice clean, fresh, modern feel. My husband loved the fact the room had its own personal PC. Definitely made emailing easier! Rooms were a nice size and very comfy.
My stay has been nearly flawless at Hotel Charming 2! We spent 4 days here on our 2 week S.E Asia tour but it was quite cheap price for the facilities we were getting offered. Optional $18 cab pickup available which was reliving. It's safe and took us straight to the hotel in our hour.
As soon as we arrive to the hotel, staff have been top class who were hugely welcoming. We checked in through with the receptionist (Kate) who had been very helpful with my room and tour bookings prior to my trip. I booked the Ha Long Bay tour (2days and 1 night) and Tam Coc (1 day tour) which actually exceeded my expectations with the tour companies they are partnered with. The free breakfast is top class who have waitresses who costantly make sure you have been well fed. Wifi is brilliant through the hotel. Room conditions are amazing with fresh fruit and drink bar always stocked up whenever you come back from a tour. Laundry available same day for 2 dollars which was ideal.
Service was spot on. Watch out for Linda, the hotel manager, she is absolute gem and so very welcoming and polite. The hotel is located on the busy Old Street which is one of the top places to visit in Hanoi according to Trip Advisor. Ideal for quick shopping, tasty street food and beer brewed street shops. It's just perfect!
I would definitely recommend and come back to stay here as they really know how to take care of you and the facilities you get offered here is beyond your expectations. 5 stars! :)
We stayed at maison d'hanova Hanoi hotel for four days in Febrary. THe hotel is spotless and sophisticated, witha good restaurant and within walking distance of excellent Vietnamese restaurants, including Madame Hsien, French coffee houses, shopping and art galleries. The Temple of lLiterature and Fiine Arts museum are about a 20 -minute walk.
I found the hotel is excellent. I was there 2 years ago and was there again last week. I will definitely go back there when I am back in Hanoi. Service is excellent and the hotel is so clean and price is reasonable.
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