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Overview of Lotte Hotel Hanoi

Photo gallery

Guest reviews

4.7 / 5Exceptional
910 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

What's nearby

Popular LocationLotte Center Hanoi4 min walk
Popular LocationUS Embassy6 min drive
Popular LocationVietnam Museum of Ethnology7 min drive
AirportHanoi (HAN-Noi Bai Intl.)35 min drive

Choose dates to view prices

  • Deluxe King Room

    4.8/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite Twins

    4.7/5 guest room rating

    Room amenities

    • 656 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Deluxe Twins (No children in Club Lounge)

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Junior Suite Twins (No children in Club Lounge)

    5/5 guest room rating

    Room amenities

    • 657 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Twin Room

    4.9/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Junior Suite King

    4.8/5 guest room rating

    Room amenities

    • 657 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Deluxe King (No children in Club Lounge)

    4.9/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Junior Suite King (No children in Club Lounge)

    5/5 guest room rating

    Room amenities

    • 657 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe King Room (Festive Season Package)-Breakfast Buffet & Late Check Out

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Twin Room (Festive Season Package)-Breakfast Buffet & Late Check Out

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Junior Suite King (Festive Season Package) Breakfast Buffet & Late Check out

    Room amenities

    • 656 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite Twin (Festive Season Package) Breakfast Included & Late Check Out

    Room amenities

    • 656 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 1066 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, 1 King Bed

    Room amenities

    • 1582 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hanoi

Located in Ba Dinh neighbourhood, Lotte Hotel Hanoi is connected to a shopping centre. Vietnam Museum of Ethnology and Hanoi War Museum are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Lotte Center Hanoi - 4 min walk
  • US Embassy - 6 min drive
  • Vietnam Museum of Ethnology - 7 min drive
  • Hanoi Botanical Garden - 10 min drive
  • Ho Chi Minh Museum - 14 min drive

Getting around

  • Hanoi Railway Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive

Restaurants

  • Grill 63 — 1 min walk
  • Red River — 1 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel connected to a shopping centre in Ba Dinh, walk to Lotte Center Hanoi
4 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site. All 318 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.
Lotte Hotel Hanoi offers 318 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, designer toiletries and bidets.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

4 restaurants
2 bars/lounges
24-hour room service

Things to do

Basketball
Full-service spa
Golf driving range
Health club
Indoor pool
Outdoor pool
Sauna
Hot tub

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Japanese
Korean
Vietnamese

Business services

3 meeting rooms
Business centre
Conference space (13870 square feet)

Outdoors

BBQ grill(s)

Spa

Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Pillow menu
Premium bedding

Bathroom

Bidet
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

48-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 2171400.0 per day.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 1155000 per vehicle (one way)
  • Rollaway bed fee: VND 2171400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Guest reviews

4.7
Exceptional
5 - Excellent
711
4 - Good
149
3 - Okay
28
2 - Mediocre
14
1 - Poor
8
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service staff all consistently hospitable! Very well trained and accommodating!

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness

Good location, well staffed, all facilities were excellent and spacious. Well equipped gym and spa. Staff were always helpful

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, amenities, location, food and views.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little pricy but great

Stayed there with my older brother it’s the best hotel probably in town Good location Great room/service Secure Little pricy for Vietnam

Stayed 4 nights in Dec 2019