Title: Lotte Hotel Hanoi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lotte Hotel Hanoi Travelers unwind by the indoor and outdoor pools or indulge in rejuvenating treatments at the Evian spa, while enjoying fine dining and warm hospitality ## Photo gallery for Lotte Hotel Hanoi ![Reception - Lotte Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/5758b3f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, outdoor pool - Lotte Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/6e92d68e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - Lotte Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/e0c210b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk - Lotte Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/6b347563.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Lotte Hotel Hanoi (Hanoi)](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/e3537309.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lotte Hotel Hanoi offers a luxurious city-center retreat with two stylish bars and four restaurants serving delicious breakfasts. Guests love the helpful staff and free in-room WiFi. The Evian spa provides soothing massages after a day of exploring the capital. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Hot tub - Parking included - Free Wi-Fi £100 includes taxes & fees 20 Feb - 21 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Room, 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/2d4da049.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 474 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/7f773f19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 474 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/6b347563.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 678 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Twin Room ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/7f2b7821.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 678 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed (Club ) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/2d4da049.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Club ) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 474 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room (Club) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/7f773f19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (Club) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 474 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed (Club ) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/6b347563.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Club ) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 678 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Twin Room (Club ) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/7f2b7821.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Room (Club ) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 678 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Suite ![View from room](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/26d2121f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 1066 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/d04a88e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds LED TV Pillow menu Separate bedroom Bidet Designer toiletries - 1582 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 577 reviews £52 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=6e073598-336d-4405-aa5c-11175b42c341&top_cur=GBP) Ad ![3 Bedroom Premier | Living area | 49-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74280000/74273100/74273007/acbf24d2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Hanoi Tay Ho - Pool - Kitchen - Washing machine - Dryer 9.4 Exceptional 22 reviews £81 includes taxes & fees 10 Feb - 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Pool - Hot tub - Spa - Free Wi-Fi 9.6 Exceptional 499 reviews £71 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=6e073598-336d-4405-aa5c-11175b42c341&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 1,000 reviews £89 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=6e073598-336d-4405-aa5c-11175b42c341&top_cur=GBP) Ad ![Daily buffet breakfast (VND 311850 per person)](https://images.trvl-media.com/lodging/2000000/1560000/1559100/1559027/0b9b3f88.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Somerset Grand Hanoi Hoan Kiem - Pool - Hot tub - Kitchen - Washing machine 9.0 Wonderful 1,074 reviews £78 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=6e073598-336d-4405-aa5c-11175b42c341&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3918900/3918847/840bde64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 267 reviews £89 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=6e073598-336d-4405-aa5c-11175b42c341&top_cur=GBP) Ad ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/50000/49300/49234/118c3dc2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Legend Metropole Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 1,008 reviews £282 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=6e073598-336d-4405-aa5c-11175b42c341&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) ## About the area Located in Ba Dinh neighbourhood, Lotte Hotel Hanoi is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Stadium. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03192%2C105.81317&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZF8jTLuWpirDgtJmZ4gnHOxejnI=) No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi ### What's nearby - ![A part of the panorama view one can get from the observation deck on level 65 of Hanoi Lotte Center. Entrance fee is around $11 during daytime and $6 during nighttime. The place has food and coffee shops, souvenir stores and some photo booths. There's also a free sky walk space. The fee maybe a bit high, but the place is definitely one to visit in Hanoi ](https://images.trvl-media.com/place/6054458/c344036c-f2e2-4d24-b8b0-225b95027e18.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lotte Center Hanoi 1 min walk \- 0.0 miles - ![Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!](https://images.trvl-media.com/place/3000664655/acb7abd2-59b5-4d09-9a2c-ae42b8c1dcd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 20 min walk \- 1.1 miles - Embassy of Japan 2 min walk \- 0.1 miles - Vincom Center Metropolis 2 min walk \- 0.1 miles - Australian Embassy 3 min walk \- 0.2 miles ### Getting around - Hanoi Long Bien Station 5 min drive - Hanoi (HAN-Noi Bai Intl.) 33 min drive ### Restaurants - Starbucks 1 min walk - Pizza 4Ps Lotte Hanoi 1 min walk - Lách Ca Lách Cách Lotte Center Liễu Giai 1 min walk - Top of Hanoi 1 min walk - Marukame Udon 3 min walk ## About this property ### Lotte Hotel Hanoi Luxury hotel near West Lake You can look forward to dry cleaning/laundry services, 2 bars and a health club at Lotte Hotel Hanoi. Indulge in a manicure/pedicure and a massage at Evian, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business centre and a sauna. You'll also find perks such as: - An indoor pool and an outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), a banquet hall and barbecues - Wedding services, concierge services and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 318 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with designer toiletries and separate baths/showers - 48-inch LED TVs with cable channels - Wardrobes/cupboards, free infant beds and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/0a206c06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 668 reviews £86 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ![House, 1 King Bed (Upper) | Living area | 65-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f8c878cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - 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8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=5702839&PinnedHotelID=5702839&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/623b4054.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 267 reviews £89 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 1,000 reviews £89 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=201227&PinnedHotelID=201227&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/95000000/94600000/94594600/94594530/67f0d608.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND HOTEL du LAC Hanoi Old Quarter - Pool - Breakfast included - Spa - Free Wi-Fi 9.8 Exceptional 668 reviews £89 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=94594530&PinnedHotelID=94594530&HadPinnedHotel=true®ionId=-1&adults=2) ![Hydromassage showerhead, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/37000000/36120000/36117400/36117374/6e940bef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Oriental Jade Hotel Old Quarter - Pool - Spa - Kids’ pool - Free Wi-Fi 9.8 Exceptional 1,002 reviews £95 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=36117374&PinnedHotelID=36117374&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/1000000/996600/996505/f5c6b651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 430 reviews £100 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=996505&PinnedHotelID=996505&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9050000/9045500/9045496/eced9b34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant Suites Westlake Tay Ho - Pool - Washing machine - Dryer - Parking included 9.2 Wonderful 638 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=9045496&PinnedHotelID=9045496&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8829295,4772269,92187008,1848828,5702839) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - 2 bars/lounges - 4 restaurants ### Restaurants on site - Grill 63 - Pharaohs - Red River - Tim Ho Wan - Top of Hanoi ### Things to do - Basketball - Full-service spa - Health club - Hot tub - Indoor pool - Outdoor pool - Sauna ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Separate bedroom - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 13,870 square feet of conference space - Business centre ### Outdoors - Barbecue grill ### Full-service spa - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair-accessible path of travel ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Pillow menu ### Bathroom - Bidet - Designer toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 48-inch LED TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance. ### Renovations and closures The following facilities or services will be unavailable from January 17 2026 to January 26 2026 (dates subject to change): - One of the bars/lounges - One of the dining venues ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 822500.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: VND 822500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Lotte Hotel Hanoi Lotte Hanoi Lotte Hotel Hanoi Hotel Lotte Hotel Hanoi Hanoi Lotte Hotel Hanoi Hotel Hanoi ## Frequently asked questions ### Does Lotte Hotel Hanoi have a pool? ### How much does it cost to stay at Lotte Hotel Hanoi? ### Is Lotte Hotel Hanoi pet-friendly? ### How much is parking at Lotte Hotel Hanoi? ### What time is check-in at Lotte Hotel Hanoi? ### What time is check-out at Lotte Hotel Hanoi? ### Does Lotte Hotel Hanoi provide a shuttle to the airport? ### Where is Lotte Hotel Hanoi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Lotte Hotel Hanoi Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 794 8 - Good 153 6 - Okay 35 4 - Poor 7 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Teodor 29 Dec 2025 Liked: Cleanliness, property conditions & facilities Great hotel and great staff. Plenty of amenities on site. Would go back. ##### Teodor Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Colin 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food . ##### Colin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### William 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended! ##### William Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Philip 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay. ##### Philip Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Brian 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are spacious and clean, the staff was excellent to deal with, highly recommend. ##### Brian Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Ko Ko 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice and perfect view to city ##### Ko Ko Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Thomas 18 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everybody was super nice. Beds were comfortable.n ##### Thomas Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Aidan 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was excellent, very wonderful stay. ##### Aidan Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Mhd 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel with good restaurants and nice staff ##### Mhd Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Ba Truong 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and nice views of the city. Friendly staff and great service. Would come stay here again. ##### Ba Truong Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Judy 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel. Lovely rooms with great bedding. ##### Judy Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Frank 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, quiet and the staff were very obliging and helpful ##### Frank Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Monica 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Totally was good and food was delicious ##### Monica Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mario Rodolfo 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. ##### Mario Rodolfo Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Van Hoa 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. We love spa and sauna in the hotel. ##### Van Hoa Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Takashi 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and rich experience ##### Takashi Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Dane 1 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel, friendly and helpful staff, great perks ##### Dane Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Marika 8 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Beautiful property. Lots of amenities. We loved it. ##### Marika Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Sammy 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, excellent friendly service ##### Sammy Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Christopher 28 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the Lotte Hotel in Hanoi are very friendly and helpful. Restaurant in the Hotel are great and good value. Highly recommend staying there. ##### Christopher Stayed 10 nights in Mar 2024 ### 10/10 Excellent #### lee 30 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great service, great room ##### lee Stayed 2 nights in May 2024 ### 10/10 Excellent #### Gilles 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and nice location. Plus shopping center at ground level. ##### Gilles Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### SHIN WOO 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was located heart of everthing you need ##### SHIN WOO Stayed 3 nights in Mar 2025 ### 8/10 Good #### Naozumi 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ,especially nice view from high floor room ##### Naozumi Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Il Kyung 6 Oct 2023 Liked: Amenities Clean and excellent food ##### Il Kyung Stayed 2 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Kos Divine Hotel and Suites](https://www.expedia.co.uk/Kos-Hotels-Kos-Hotel-Junior-Suites.h6816793.Hotel-Information) > > [Aurora Premium - A Lifestyle Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Delicacy-Central-Hotel-Spa.h37623423.Hotel-Information) > > [La Passion Premium Cau Go Hotel](https://www.expedia.co.uk/Hanoi-Hotels-La-Passion-Premium-Cau-Go-Hotel.h94690668.Hotel-Information) > > [Eliana Signature Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Trendy.h3724990.Hotel-Information) > > [Hanoi Backpackers Hostel & Rooftop bar](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Cozy-Hotel.h37268026.Hotel-Information) > > [Hanoi Le Chateau Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Le-Chateau-Hotel.h105599551.Hotel-Information) > > [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > > [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > > [May De Ville Lakeside Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Old-Quarter.h4093050.Hotel-Information) > > [Hanoi L'heritage Diamond Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Lheritage-Diamond-Hotel-Spa.h29966484.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > > [ Peridot Gallery Classic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Peridot-Hotel.h11767551.Hotel-Information) > > [Solare De Monte Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Prestige-Hotel-And-Spa.h32439460.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [L’HÔTEL du LAC Hanoi ](https://www.expedia.co.uk/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Meritel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information) > > [La Nueva Boutique Hotel Ha Noi](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Diamond-Hotel.h3798073.Hotel-Information) > > [Le Chanvre Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Le-Chanvre-Hanoi-Hotel-Spa.h96528893.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [HALONG BAY 2 DAYS & 1 NIGHT ON LUXURY BOAT](https://www.expedia.co.uk/Hanoi-Hotels-Halong-BAY-2-Days-1-Night-ON-Luxury-Boat.h34648267.Hotel-Information) > > [Bonjour D'An Nam Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Atrium-Hanoi-Hotel.h9240730.Hotel-Information) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [MAY DE VILLE Crown Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Premier-Hotel-Spa.h83785540.Hotel-Information) > > [La Dolce Vita](https://www.expedia.co.uk/Hanoi-Hotels-La-Dolce-Vita.h3629239.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) ### Flights ---