Title: Golden Silk Boutique Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4961337&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Golden Silk Boutique Hotel Travelers find a peaceful haven in the heart of Hanoi's bustling streets, with rejuvenating spa treatments and easy access to scenic Hoan Kiem Lake strolls ## Photo gallery for Golden Silk Boutique Hotel ![Breakfast, lunch and dinner served - Golden Silk Boutique Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/eeeb6e9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Studio | Premium bedding, minibar, in-room safe, individually decorated - Golden Silk Boutique Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/77759f9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated - Golden Silk Boutique Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/fc9b49a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free buffet breakfast - Golden Silk Boutique Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/26a97601.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Golden Silk Boutique Hotel (Hanoi)](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/7343ff5e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Golden Silk Boutique Hotel, near St. Joseph's Cathedral, offers a quiet retreat from Hanoi's energy. Enjoy a complimentary breakfast buffet, authentic dishes at the Oriental Restaurant, a relaxing coffee shop, soothing spa treatments, and nearby Hoan Kiem Lake for walks. ## Reviews 8.4 Very good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Parking available ## Room options ### Check availability for these dates Tonight [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Deluxe Internal Window Room ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/0a4f61ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Internal Window Room 8.0 Very good 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Premium bedding - 258 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Luxury Old Quarter View Room ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/306975e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Old Quarter View Room 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains - 311 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Studio Suite, Balcony ![Studio Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/4a8f6194.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV - 327 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Luxury Suite ![Luxury Suite | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/06cc84e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Premium bedding - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Presidential Suite ![Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/d66f7971.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV - 1184 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Luxury Suite, Terrace, City View ![Luxury Suite, Terrace, City View | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/c8037c84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Terrace, City View ### Highlights Terrace Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV - City view - 635 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Luxury Internal Window Room ![Luxury Internal Window Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/5f64d007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Internal Window Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains Premium bedding - 312 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Family Connecting Suite ![Family Connecting Suite | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961337/243c5731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding - City view - 1087 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 2 Single Beds ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 582 reviews £60 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=7dd0495c-3c35-4837-976c-ba0e0ff09a27&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - 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Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 431 reviews £123 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=7dd0495c-3c35-4837-976c-ba0e0ff09a27&top_cur=GBP) Ad ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/50000/49300/49234/118c3dc2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Legend Metropole Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 1,001 reviews £315 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=7dd0495c-3c35-4837-976c-ba0e0ff09a27&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Golden-Silk-Boutique-Hotel.h4961337.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Golden-Silk-Boutique-Hotel.h4961337.Hotel-Information) ## About the area Located in Old Quarter neighbourhood, Golden Silk Boutique Hotel is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Quan Chuong Gate. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are two other places to visit that come recommended. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03139%2C105.84940&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ROkekIuHIzxDOyXYVrP3CPDWG8c=) 109-111 Hang Gai Street, Hoan Kiem District, Hanoi, 10000 ### What's nearby - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 2 min walk \- 0.1 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 5 min walk \- 0.3 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 5 min walk \- 0.3 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 5 min walk \- 0.3 miles - ![Dong Xuan Market featuring interior views and markets](https://images.trvl-media.com/place/6153506/1816335b-f886-4069-8859-931ae843b8e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dong Xuan Market 10 min walk \- 0.6 miles ### Getting around - Hanoi Long Bien Station 15 min walk - Hanoi (HAN-Noi Bai Intl.) 49 min drive ### Restaurants - MẸT Vietnamese restaurant & Vegetarian Food MET 5 1 min walk - Trung Nguyên Coffee 1 min walk - Pizza 4Ps 11B Bảo Khánh 5 min walk - Gau Coffee & Bakery 1 min walk - Quoc Huong 1 min walk ## About this property ### Golden Silk Boutique Hotel Upscale boutique hotel near St. Joseph's Cathedral of Hanoi Located close to Ngoc Son Temple and Hoan Kiem Lake, Golden Silk Boutique Hotel provides a free breakfast buffet, a free daily manager's reception and a terrace. Treat yourself to a massage, a body treatment or a facial at the on-site spa. The on-site restaurant, Oriental Restaurant, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon. Other perks at this hotel include: - Limo/town car service, bike hire and self-parking (surcharge) - Access to a nearby health club, express check-in and babysitting (surcharge) - A gift shop, a porter/bellboy and a lift Room features All 55 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. More amenities include: - Eco-friendly toiletries, deep-soaking baths and hairdryers - LCD TVs with cable channels - Wardrobes/cupboards, recycling and coffee/tea makers ## Similar properties ![Premium Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/62025ccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 1,285 reviews £40 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/17000000/16190000/16187800/16187790/4136c6ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chi Boutique Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 257 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=16187790&PinnedHotelID=16187790&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/30000000/29380000/29374300/29374293/41190c62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rex Hanoi Hotel Old Quarter - 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Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 464 reviews £90 includes taxes & fees 19 Mar - 20 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=41920822&PinnedHotelID=41920822&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=4961337&PinnedHotelID=4961337&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4961337,116878323,16187790,29374293,11767551) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Shopping centre shuttle (surcharge) - Limo/town car service - Parking on site (VND 235,000 per day) - Limited on-site self parking ### Food and drink - Free buffet breakfast - 2 bars/lounges - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Oriental Restaurant - Rendezvous Lounge & Cafe - Sky Bar & Restaurant ### Things to do - Bicycle rentals - Cooking classes - Full-service spa - Piano - TV in common areas ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 1,076 square feet of conference space - Business centre - Computer station - Meeting room ### Outdoors - Terrace ### Full-service spa - Facials - In-room massages - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bathtub - Accessible shuttle - Doorbell and phone notification - Lift - Visual fire alarm - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible registration desk - Wheelchair-accessible spa - Wheelchair-width doorways ### More - 1 building - 100% renewable energy - 11 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Built in 2012 - Designated smoking areas - Local artist showcase - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Eco-friendly toiletries - Electrical adapters - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Printer - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age - 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 630000.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: VND 1500000 We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: VND 1190000 per vehicle (return, maximum occupancy 2) - Self-parking fee: VND 235000 per day - Rollaway bed fee: VND 630000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Golden Silk Boutique Golden Silk Boutique Hanoi Golden Silk Boutique Hotel Golden Silk Boutique Hotel Hanoi Golden Silk Hotel Silk Boutique Silk Boutique Hotel Silk Hotel Golden Silk Hotel Hanoi Golden Silk Boutique Hotel Hotel Golden Silk Boutique Hotel Hanoi Golden Silk Boutique Hotel Hotel Hanoi ## Frequently asked questions ### Is Golden Silk Boutique Hotel pet-friendly? ### How much is parking at Golden Silk Boutique Hotel? ### What time is check-in at Golden Silk Boutique Hotel? ### What time is check-out at Golden Silk Boutique Hotel? ### Does Golden Silk Boutique Hotel provide a shuttle to the airport? ### Where is Golden Silk Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Golden Silk Boutique Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 248 8 - Good 249 6 - Okay 70 4 - Poor 26 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Mai 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We love our stay here , beautiful hotel and clean. Thao is wonderful receptionist, very helpful and friendly. We will come back again. ##### Mai Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Paul 12 Nov 2025 Liked: Cleanliness, property conditions & facilities I be arrived 4 hours before check-in and very tired from an overnight flight, Thao at reception was so kind and arranged for a room to be cleaned early. The staff were all very helpful and the room was ok, also good location. ##### Paul Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Bianca 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, great room, good size. Breakfast wasn’t the best but there were still lots of food options. ##### Bianca Stayed 1 night in May 2025 ### 8/10 Good #### Urakawa 20 Nov 2024 Liked: Cleanliness, staff & service, amenities Hotel staffs are kind and friendly. ##### Urakawa Stayed 1 night in Nov 2024 ### 8/10 Good #### Shirley 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Golden Silk has a great location in the Old Quarter, close to shopping and tourist attractions like Train Street. The hotel staff was very helpful. There are some interesting eateries nearby, including Met across the Street and Banh Mi 25, which is about a 10-minute walk away. ##### Shirley Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### hong 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and clean, very nice staff. Khoa, receptionist, was super friendly and helpful. This is our second stay and will come back for sure in the near future 😊 ##### hong Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### David 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great, in the middle of the Old Quarter. Period decor is elegant. With breakfast buffet included, this is good value. ##### David Stayed 2 nights in Feb 2024 ### 8/10 Good #### David 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal for what we wanted Helpful staff, clean and spacious room though no window. We stayed one night but slept well, nice and quiet at the back of the hotel, despite being in busy location. Breakfast was very good. Thanks! ##### David Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Helen 23 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area very active good for doing things, but a little noise. Staff was amazingly helpful with contacts for passport stolen at airport. ##### Helen Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Tamela 17 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved Golden Silk Boutique Hotel. It's located in such a great place near the old part of Ha Noi and the lake. The people were so welcoming and went out of their way to help all the time. The breakfast was soooo good. I highly recommend this place! ##### Tamela Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Rie 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is ideal for shopping and eating. Our room was clean and comfortable to stay. The service is really good and communication with staffs was perfect. However, since this hotel is on the busy street, we could hear the sound of bikes, but it's ok level. I enjoyed staying this hotel. ##### Rie Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Wendy 25 May 2024 Liked: Cleanliness, property conditions & facilities Good location but service wasn't great ##### Wendy Stayed 1 night in May 2024 ### 10/10 Excellent #### stephen 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing hotel and knowledgeable. Located just a stone throw away from the lively 'Old Quarter' area of central Hanoi. The staff are most helpful, as I booked the city moped tour and Halong Bay day trip through the hotel. The rooms are clean and spacious. My room was fully fitted out with amenities such as hair dryer and safe but most importantly, a large comfortable bed. It has a stunning bar on the ground floor and a sky top roof area. They also helped arrange transportation to and frow the airport. I throughly enjoyed my stay there. Can't fault the Hotel in anyway and I strongly can recommend them. Steve. ##### stephen Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Lisa Mary 10 Feb 2024 Liked: Cleanliness, staff & service The staff were very helpful with translating when we had a taxi payment issue . They were always available to help with luggage etc especially when it was Tet for them . ##### Lisa Mary Stayed 1 night in Feb 2024 ### 6/10 Okay #### Alice 27 Jan 2024 Liked: Cleanliness, staff & service The hotel seems very old and in need of repairs. Our room had no windows. The shower faucet came off the walll when I tried to turn it on. That being said, the staff was very nice and friendly. ##### Alice Stayed 1 night in Jan 2024 ### 6/10 Okay #### Roy Rene 11 Jan 2024 Disliked: Cleanliness, amenities, property conditions & facilities Housekeeping was terrible. We checked into a dirty room. which too 2 requests to correct. .. some staff were very helpful, others not so much. Good location, but hotel is aging fast... ##### Roy Rene Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### david 13 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very nice hotel, very helpful staff ##### david ### 8/10 Good #### Urakawa 20 Nov 2024 Liked: Cleanliness, staff & service, amenities Good Hotel ##### Urakawa Stayed 1 night in Nov 2024 ### 10/10 Excellent #### marc 2 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Both homestay's where were very relaxing with great facilities and beds, and the hosts were fantastic. The hotel was great as well had everything and very comfortable. ##### marc Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Harvey 30 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities More or less in the heart of the Old Quarter, so convenient for walking around. ##### Harvey Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Harvey 26 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location ##### Harvey Stayed 2 nights in Dec 2023 ### 4/10 Poor #### Angel 15 Nov 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This property is a two stars hotel trying to be five stars, and missing the mark rather badly. Bathrooms are in need of a serious update, the furniture in the rooms is just sad and worn, and the staff, while trying to be helpful, are just ill equipped. Booked the presidential suite, and it should be called the pauper suite. It smelled terribly, one bathroom had a leaky toilet that made it unusable, and decor was just generally run down. There was no trash can in the room, and the bedding smelled damp. Despite booking in advance, the room was not ready even after check-in time...I could go on, but just know to avoid this hotel! ![Leaking toilet that rendered the bathroom inoperable ](https://a.travel-assets.com/ugc/hotel-reviews/bd027539-bc7c-4e8b-8cd9-e0f9380d543a-1763239052343.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Just poor decor all around](https://a.travel-assets.com/ugc/hotel-reviews/ab356a62-bf51-4fed-9585-1cda58f20b72-1763239032199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angel Stayed 2 nights in Oct 2025 ### 8/10 Good #### Nancy 26 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff is very nice !!! ##### Nancy Stayed 7 nights in Aug 2022 ### 8/10 Good #### Warren 26 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities It's close to the weekend night market ##### Warren Stayed 4 nights in Jan 2024 ### 8/10 Good #### Justin 16 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very convenient location near Kiem lake. The balcony overlooking the busy street was fun but didn't seem to loud when we had the door closed. ##### Justin ## Expedia's Latest Trends ### Hotels > [Adults Only Resorts & Hotels in Cape Verde](https://www.expedia.co.uk/Destinations-In-Cape-Verde-Adults-Only-Resorts.0-0-d32-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Pet-Friendly Hotels in Clacton-on-Sea](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Pet-Friendly-Hotel.0-0-d182491-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [Hotels with a Bar in Barry](https://www.expedia.co.uk/Barry-Hotels-Hotel-With-A-Bar.0-0-d601592-thotelwithabar.Travel-Guide-Filter-Hotels) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels.d179992.Travel-Guide-Hotels) > > [Axel TWO Barcelona - Adults Only](https://www.expedia.co.uk/Barcelona-Hotels-TWO-Hotel-Barcelona-By-Axel-Adults-Only.h10430311.Hotel-Information) > > [Ocean View](https://www.expedia.co.uk/Newquay-Hotels-Ocean-View.h33336962.Hotel-Information) > > [Hotel Miramare](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [Hotels in Dubrovnik Old Town](https://www.expedia.co.uk/Dubrovnik-Old-Town-Dubrovnik-Hotels.0-n6144439-0.Travel-Guide-Filter-Hotels) > > [Hotels in Portobello](https://www.expedia.co.uk/Portobello-Edinburgh-Hotels.0-n179551-0.Travel-Guide-Filter-Hotels) > > [Hotels near Deansgate](https://www.expedia.co.uk/Deansgate-Hotels.0-l6054109-0.Travel-Guide-Filter-Hotels) > > [Luxury Hotels in Algeria](https://www.expedia.co.uk/Destinations-In-Algeria-Luxury-Hotel.0-0-d3-tLuxuryHotel.Hotel-Filter-Destinations) > > [Hotels with Pool in Gloucester](https://www.expedia.co.uk/Gloucester-Hotels-Hotels-With-Pool.0-0-d7479-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [sly Berlin](https://www.expedia.co.uk/Berlin-Hotels-Sly-Berlin.h88344342.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Constantinos Villa, Sublime Island Εscape.Walking distance to the beach & shops](https://www.expedia.co.uk/Mylopotamos-Hotels-Constantinos-Villa.h55212102.Hotel-Information) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) ### Flights > [Flights from Seawell (BGI) to Nassau (NAS)](https://www.expedia.co.uk/lp/flights/bgi/nas/bridgetown-to-nassau) ### Cars ### Activities ### Packages > [Carew Castle](https://www.expedia.co.uk/Carew-Castle-Tenby.d6086387.Attraction) ### General ---