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The Oriental Jade Hotel

5.0 star property
Luxury hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for The Oriental Jade Hotel

Lake
View from room
Exterior
Lobby sitting area
Poolside bar
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
The current price is £76
includes taxes & fees
11 Jul - 12 Jul

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Pearl Twin

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Diamond Church View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Sapphire Old Quarter View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ruby City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Ruby City View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 700 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 301 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Pearl Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 646 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 1615 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Emerald Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald Twin

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 280 sq ft
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Dong Xuan Market - 12 min walk - 0.7 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre, The Oriental Jade Hotel provides a poolside bar, a terrace and dry cleaning/laundry services. Indulge in a body scrub, a hot stone massage and a body treatment at O' Signature Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • A 24-hour front desk, a front desk safe and concierge services
  • A lift, a banquet hall and a porter/bellboy
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 120 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Hydromassage showers, designer toiletries and bidets
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

English, Vietnamese

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 476 reviews
The price is £63
includes taxes & fees
7 Jul - 8 Jul
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 600000 for adults and from VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Oriental Jade Hotel?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 11 Jul 2025 start from £75.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Oriental Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Oriental Jade Hotel?

The Oriental Jade Hotel doesn't offer parking.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Oriental Jade Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Oriental Jade Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 634500 per vehicle applies.

Where is The Oriental Jade Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 19 minutes.

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The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 876 out of 1000 reviews
Rating 8 - Good. 92 out of 1000 reviews
Rating 6 - Okay. 16 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, excellent hospitality, good location.
Stayed 6 nights in Jun 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to market and activities.
Stayed 3 nights in Jun 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having drinks at pool on roof at end of day.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Hanoi - lovely staff too
Stayed 2 nights in May 2025

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a real jewel at the old quarter, fully recommended. Staff, facilities and the area was great.
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner
Stayed 4 nights in Jun 2025

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, amenities, property conditions & facilities
I have been travelling all over the world over 30 years, and this is one of the best expedited i have in hotels, people working at the hotel has the bes attitude I had seen, Congratulations to the people at this hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect to walk anywhere in Old Quarter and next to the lake. The breakfast was exceptional and had great variety...the french toast was amazing. The staff went out of their way to make us feel welcomed and they are highly professional and happy. The room was spacious and had the best amenities. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Kazuharu

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The staff are friendly and kindly. The rooms and the hotel are clean. The breakfast is delicious. This is the hotel to stay at to enjoy Hanoi to the fullest.
Stayed 3 nights in Jun 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuk Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenience, and all shopping the points of interest are on walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jak

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and spa. Staff were very friendly and went above and beyond. Hotel is in a very centralised location, which is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Louise Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great spot for accessing the delights of Hanoi. I would recommend it to tourists and business people.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joan Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, friendly hotel was excellent and exactly what we needed. I would recommend this to anyone who would like to visit the old quarter in Hanoi.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
one of the best hotels we have stayed in! From the welcome drink to the wonderful food to the attentive staff, we could not have asked for more. We felt special and the hotel has an overall feeling of luxury and a comforting place to come back to. We will definitely return and recommend this hotel to our friends.
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff! Very convenient location as well, walkable to many shops/restaurants! Would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Dhiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to the old quarter and lake so extremely convenient. One of the best breakfast options during our trip. Staff are very helpful. Spa was average . The rooms were very clean but a little small esp with international travelers luggage .
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Oriental Jade went above and beyond expectations for my stay in Hanoi. Guest requests were attended to promptly and pleasantly. Location is perfect for area attractions and just meandering about. Rooms are very clean and sufficiently quiet considering you are in the heart of the Old Quarter. Highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Garry James

Liked: Cleanliness, amenities, property conditions & facilities
The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again.
Stayed 15 nights in May 2025

10/10 Excellent

Kin Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super helpful. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jade Oriental. It’s a very charming place in the old Hanoi neighborhood. The decor was wonderful. The staff was super friendly and efficient. We loved the flowers in the lobby. Our room was comfortable and clean. The breakfast Room in the basement was very pleasant and offered a wonderful array of different foods.
Stayed 3 nights in May 2025

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and breakfast. Staff very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff hospitality was unique.
Stayed 2 nights in Apr 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel: big bright lobby, friendly capable staff, lovely rooms, nice gym and rooftop pool. The restaurant was excellent, and the included breakfast was fantastic. The location is perfect.
Stayed 4 nights in Mar 2025