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Overview of The Oriental Jade Hotel

Photo gallery

Featured image
Outdoor pool
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
VIP Access

The Oriental Jade Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationHoan Kiem Lake3 min walk
    Popular LocationSt. Joseph's Cathedral4 min walk
    Popular LocationHang Gai Street4 min walk
    AirportHanoi (HAN-Noi Bai Intl.)47 min drive

Choose dates to view prices

  • Oriental Pearl Twin

    Photos of Oriental Pearl Twin

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

  • Oriental Jade Terrace City View

    Photos of Oriental Jade Terrace City View

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

  • Sapphire Twin Old Quarter View

    Photos of Sapphire Twin Old Quarter View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

  • Sapphire Old Quarter View

    Photos of Sapphire Old Quarter View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • O'Presidential Suite Lake View

    Photos of O'Presidential Suite Lake View

    Room amenities

    • 1615 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details

  • Pearl Connecting

    Photos of Pearl Connecting

    Room amenities

    • 538 sq ft
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More details

  • Emerald Connecting

    Photos of Emerald Connecting

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More details

  • Oriental Emerald

    Photos of Oriental Emerald

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Ruby City View

    Photos of Ruby City View

    4.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

  • Oriental Emerald Twin

    Photos of Oriental Emerald Twin

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

  • Gem Suite Lake View

    Photos of Gem Suite Lake View

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details

  • Diamond Church View

    Photos of Diamond Church View

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, The Oriental Jade Hotel is in the city centre and near the airport. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Temple of Literature. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Guests love the hotel's central location.
Visit our Hanoi travel guide
View in a map
Map
Popular Location

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Hang Gai Street - 4 min walk
  • Dong Kinh Nghia Thuc Square - 4 min walk
  • Ngoc Son Temple - 7 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 47 min drive

Restaurants

  • Banh-mee - 3 min walk
  • Noodle & Roll - 3 min walk
  • Rue Lamblot - 4 min walk
  • Cafe Nha Tho - 4 min walk
  • Lotus Blanc - 4 min walk
View in a map

About this property

The Oriental Jade Hotel

Luxury Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and coffee/tea in a common area. All 120 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Oriental Jade Hotel offers 120 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. 43-inch Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 675700 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Massage - hot stone
  • Massage - Thai

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Hanoi
Hanoi
Hoan Kiem
Hoan Kiem
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel
Pool
Pool
Family-friendly
Family-friendly
Air conditioned
Air conditioned
5 star
5 star

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 928000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 675700 per person (approximately)
  • Airport shuttle fee: VND 580000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 928000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at The Oriental Jade Hotel and receive a full refund?
Yes, The Oriental Jade Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Oriental Jade Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Oriental Jade Hotel?
As of 25 Feb 2021, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 8 Mar 2021 start from £34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Oriental Jade Hotel have a pool?
Yes, this property has an outdoor pool.
Is The Oriental Jade Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Oriental Jade Hotel?
The Oriental Jade Hotel doesn't offer parking.
What time is check-in at The Oriental Jade Hotel?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Oriental Jade Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does The Oriental Jade Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 580000 per vehicle, one-way, applies.
Where is The Oriental Jade Hotel located?
Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral. Thang Long Water Puppet Theatre and Hanoi Old City Gate are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 19 minutes.
4.8
Exceptional
Rating 5 - Excellent. 371 out of 452 reviews
5 - Excellent 82%
Rating 4 - Good. 65 out of 452 reviews
4 - Good 14%
Rating 3 - Okay. 10 out of 452 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 452 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 452 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very hospitable and responsive to your needs.
Stayed 3 nights in Dec 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but most of all the staff. Please add a bit more to your review. (Minimum 50 characters)
Stayed 8 nights in Nov 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights for a weekend food-tour with friends. Prime location in old-quarter area, walking distance to EVERYTHING! Beautiful lobby, modern & spacious room (I stayed in Sapphire Room Old Quarter View with a huge window). It’d be nice to have a pillow choice in the future as both of our rooms did not like it (we had a neck pain after the first night). We chose this hotel due to its amazing location & also as an Expedia VIP Access Hotel. However, there wasn’t any VIP recognition for our bookings. We understood that due to the pandemic, services such as spa, F&B had to be closed, but simple thing such as Premium VIP booking recognition or free room upgrade weren’t also provided. That was pretty disappointing, perhaps they did not remember of being an Expedia VIP Access hotel at all? Positive: Front Office Agents were very attentive and responsive, often checked in with us for feedback. Personally I might consider other Expedia VIP Access hotel for future stay.
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, right in the center of Old Quarter, within walking distance to the lake, church and great food. We stayed at Sapphire Old Quarter view with a big window (which was great). The hotel just recently opened after Covid so full services (e.g.: spa) are not fully resumed yet. The towel's quality is not very good (given 5 star property). We were not given any VIP perks which were very disappointing, but understandable because all staffs are new as shared by the manager. Staff are very attentive and always seek for feedback which we appreciated. It's still a valuable choice among other property in old quarter (if VIP access is improved)
Stayed 2 nights in Oct 2020

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