Room was superb, location perfect, staff extremely helpful. I accidentally left my brand new Samsung phone in my room after checking out and after leaving the country 8 hours later via email they are posting it back as I write this review. Not much else to say really but I am very very grateful and this hotels staff are incredibly honest and helpful which I truly appreciate.
I would like to take this opportunity to thank 2 staff at reception (29 September 2014, Monday at 12:30pm SGN timing) a gentleman and a lady in formal attire. Thank you for providing options to my friends and I when we couldn't find one of our friends and we were late for our airport check in. Thank you for going the extra mile and thank you for your patience. Special thanks to the guy in the maroon uniform who rode the motorcycle whom went out to find our friend and brought him back to hotel. For the time we were lost as our friend went missing (to look for food actually) the hotel staff gave never ending options and kind heartedly went to look for him around the area. Thank you very much. May god bless all of you and wishing you the very best in everything.
Hotel is very clean, staff very polite, housekeeping was excellent, door mans were very helpful, breakfast has large variety of food in the mornings, air conditioning was very silent and perfect toilet facilities
We enjoy our stay for 5 nights and was very happy upon our departure, we took photos with the staff, even the the roof staff was excellent
1st and best hotel experience in HCMC. Excellent staff service and treatment. Whoever who reads my comment, I guarantee u a great stay. I got a free upgrade room to a huge one. Internet connection speed is superb and u get a friendly staff during the day and in the middle of the night. Ask about tours and food, they will recommend u the best. Hungry at night, tell the staff what u wana eat and it will be delivered.
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