Title: Hanoi La Palm Premier Hotel&Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi La Palm Premier Hotel&Spa Pet-friendly hotel connected to the convention centre in Hanoi with a full-service spa ![Reception](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/f356ffa1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/9805e962.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/c454ceb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/e31621a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Quadruple Room, City View | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/7e9e3a4b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hanoi Old Town Night Market, Hanoi La Palm Premier Hotel&Spa is perfect for city exploration. Enjoy a free breakfast buffet, spa treatments, café coffee, local cuisine at the restaurant, concierge services, tour assistance, and in-room WiFi. 8.6 Excellent ## Popular amenities - - Parking available - Pet-friendly - Spa - Laundry - Housekeeping ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=95656768&PinnedHotelID=95656768&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Executive Triple Room, City View | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/8ba9e830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Triple Room, City View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2023 - 377 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Large Single Bed ![Deluxe Double or Twin Room | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/651390d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2023 - 269 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/3da003de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2023 - 323 sq ft - City view - Sleeps 3 - 1 King Bed ![Signature Room, Connecting Rooms, City View | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/884af997.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room, Connecting Rooms, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2023 - 538 sq ft - City view - Sleeps 5 - 1 King Bed and 2 Large Single Beds ![Family Quadruple Room, City View | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/cf86f9f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2023 - 431 sq ft - City view - Sleeps 4 - 1 King Bed and 2 Large Single Beds ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/96000000/95660000/95656800/95656768/c604ba94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2023 - 301 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-La-Palm-Premier-HotelSpa.h95656768.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-La-Palm-Premier-HotelSpa.h95656768.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03264%2C105.84932&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LE5CWXMsQCbazef1VrdcbPZ3xmo=) 35 Hang Quat Street, Hang Gai Ward, Hanoi, 100000 #### What's nearby - Hoan Kiem Lake - 3 min walk - 0.2 miles - Hanoi Old Town Night Market - 5 min walk - 0.3 miles - Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles - St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles - Dong Xuan Market - 8 min walk - 0.5 miles #### Getting around - Hanoi Long Bien Station - 14 min walk - Hanoi (HAN-Noi Bai Intl.) - 44 min drive #### Restaurants - ‪Phở Gà Hàng Hòm - ‬2 min walk - ‪phở gà 26 Hà Trung - ‬1 min walk - ‪Bún Chả Hàng Quạt - ‬1 min walk - ‪Phở bò Lý béo - ‬1 min walk - ‪Circle coffee - Bar - ‬1 min walk ## About this property ### Hanoi La Palm Premier Hotel&Spa Upscale hotel remodelled in 2023 and located near Hoan Kiem Lake Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi La Palm Premier Hotel&Spa provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a sports massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli. You'll also enjoy perks such as: - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - Tour/ticket information, coffee/tea in reception and a lift - Concierge services, a front desk safe and luggage storage Room features All 50 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Children's slippers and free infant beds - Hypo-allergenic bedding and pillowtop mattresses - 2 bathrooms with hydromassage showers and designer toiletries - Flat-screen TVs with premium channels - Wardrobes/cupboards, free tea bags/instant coffee and electric kettles ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour offsite parking (VND 150,000 per night); discounts available - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Secured, covered parking on site (VND 150,000 per night) ### Food and drink - Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Full-service spa ### Family friendly - In-room cot - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Full-service spa - Deep-tissue massages - Hot stone massages - In-room massages - Prenatal massages - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Front entrance ramp - Hand-held showerhead - Hardwood flooring in room - Height-adjustable showerhead - Lift (150 centimetre wide door) - Low-height door lock - Low-height electrical sockets in bathroom - Roll-in shower (150 centimetre wide) - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways (150 centimetre wide) ### More - 10 floors - 2 buildings - Built in 2020 - Designated smoking areas (fines apply) - Renovated entire property - June 2023 ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - 2 private bathrooms - Bidet - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Hydromassage showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Iron/ironing board - Laptop workspace - Phone - Portable fan - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 AM Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming cats only Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4) - Covered self-parking fee: VND 150000 per night - Nearby parking fee: VND 150000 per night(164 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hanoi Palm Premier Hotel&spa Hanoi La Palm Premier Hotel&Spa Hotel Hanoi La Palm Premier Hotel&Spa Hanoi Hanoi La Palm Premier Hotel&Spa Hotel Hanoi ## Frequently asked questions ### Is Hanoi La Palm Premier Hotel&Spa pet-friendly? > Yes, cats are allowed at this property. ### How much is parking at Hanoi La Palm Premier Hotel&Spa? > Self-parking is available for VND 150000 per night. ### What time is check-in at Hanoi La Palm Premier Hotel&Spa? > Check-in start time: 2:00 PM; check-in end time: 11:30 AM. Late check-in is available during limited hours. ### What time is check-out at Hanoi La Palm Premier Hotel&Spa? > Checkout is at noon. ### Does Hanoi La Palm Premier Hotel&Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies. ### Where is Hanoi La Palm Premier Hotel&Spa located? > Located in Old Quarter, this spa hotel is steps away from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi La Palm Premier Hotel&Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 4 6 - Okay 5 4 - Poor 0 2 - Terrible 2 ### 8.4/10 Cleanliness ### 9.0/10 Staff & service ### 7.8/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### KAYE 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was very ##### KAYE Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Thi Hang Ni 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and staff created a very welcoming atmosphere, feel comfortable during staying. ##### Thi Hang Ni Stayed 1 night in May 2025 ### 10/10 Excellent #### Joseph 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were so attentive to their guest. Overall i recommend the hotel. ##### Joseph Stayed 3 nights in May 2025 ### 10/10 Excellent #### Caitlin Alina 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nice room and staff, the breakfast also had variety for everyone and was delicious! Staff is always caring and kind! The room was clean and spacious. ##### Caitlin Alina Stayed 2 nights in May 2025 ### 6/10 Okay #### long 24 May 2025 Good value for the price ##### long Stayed 1 night in May 2025 ### 10/10 Excellent #### hyunggyun 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They had connected room option, which makes staying with friends and family more convenient ! I also enjoyed the breakfast with fresh made to order eggs and fresh mango and dragon fruit. ##### hyunggyun Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Stephan 10 Aug 2024 Liked: Staff & service Disliked: Property conditions & facilities The location is very good ##### Stephan Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Tri 10 Aug 2023 Liked: Cleanliness, staff & service Nice location. Room is decent but staff are very helpful ##### Tri Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Fred 14 Oct 2024 Liked: Staff & service Staff are friendly and helpful. Photos though don’t match the condition of the property and in our 4 day stay at the property the hot water system seem to be broken so cold showers constantly ##### Fred Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Felicia 10 Oct 2024 Liked: Property conditions & facilities Here’s a toned-down version of the review: “Our stay at Hanoi La Palm Premier Hotel was wonderful. The location is perfect for exploring the heart of Hanoi, and a special shout-out to David and Kang, who made sure we were always well looked after with their warm and helpful service. The hotel was very clean, and our room was comfortable, providing a great place to relax after a day out. The breakfast offered a good variety, with both local Vietnamese dishes and Western options to choose from. Overall, we had a great experience and would recommend Hanoi La Palm Premier Hotel for anyone visiting Hanoi.” ##### Felicia Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Prafull 31 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I booked family room which hotel provided on 4th floor and it doesn’t have lift. With kids this is not at all convenient. The room bathroom was not up to mark, lock broken, hot water will start after 5-10mins of continuous flow of water, flush not working properly. Worst experience ever and the property not maintained. ##### Prafull Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Kitamura 15 Mar 2025 ##### Kitamura Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Thimann 7 Mar 2025 Liked: Cleanliness, staff & service, room comfort ##### Thimann Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Sophie 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Merci ##### Sophie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Charles' 13 Nov 2024 ##### Charles' Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Yun Sheng 7 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Yun Sheng Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Felicia 30 Oct 2024 ##### Felicia Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Felicia 29 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Felicia Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Anthony 24 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Anthony Stayed 4 nights in Sep 2024 ### 8/10 Good #### seongsim 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 엘리베이터없이 4층이라 좀 아쉬웠는데 위치좋고 직원이 친절했엉요 ##### seongsim Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Duc 14 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel - good service Just coming here and enjoy the best service. The staff is very helpful and friendly, they help us organize everything from the decent room to the beautiful excursions that we never ever had before. The location & breakfast is also the positive point of this hotel that make you feel the most comfortable. I will definitely come back here next time with my hall families . ##### Duc Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Le 2 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfecto Great location is in the center of the old quarter. If you plan to do organized tours, the location here is perfect for picking you up. They also organized their own program tour with promotion for staying guests. I would like to thank Lukas and David, both of whol were very helpful. Definitely come back for the next visits ##### Le Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Bailey 24 Jun 2024 #### More than you've ever expected Lovely stay, I was free upgraded to better room with balcony because when I arrived they still available. The location is in the old town center which everything nearby, staffs were extremely helpful, courteous and welcoming, they show us some local tips for buying things, especially Lukas the one who made us through all issues and even guide us the whole information and offered tours minimize saving budget. You're strong team and We owed you a memorable staying that couldn't be more better without meeting you guys. ![](https://a.travel-assets.com/ugc/hotel-reviews/744FEEDE996F13C27944D603EB1BCE6DF8C2DEEB1719239676023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bailey Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Kittichai 29 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not as good as it seen on the booking site We arrived in the evening around 9PM. We booked two rooms, one with 4 adults + one kid (Big room) and the other for a couple. As soon as we checked in, the two guys at the reception requested that I must pay about 10$ for the kid's breakfast. As I booked through hotels.com, I haven't seen such as message from the site. So I refused to pay and asked them to check with hotels.com. The two guys suggested us to change the big room to a much smaller room so that I can skip paying them the 10$. When I saw the room I rejected the idea right away. The next day when we checked out from the hotel. The day personal at the reception accepted that I should not pay the fee. My experience with the hotel is not very nice. One of the room on the forth floor is located in the front building with no lift. The hotel is not as good as it shows on the booking site. My perception is that they tried to cheat all the time especially the night staffs. ##### Kittichai Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Luba 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was really friendly and helpful. Morning buffet was excellent! Fresh fruit, good assortment of dishes to choose from ##### Luba Stayed 4 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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