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Beautiful building in good location. Staff were excellent and very helpful. For the price I would have expected a higher quality bathroom. Combined bath / mixer shower with screen not what I’d expect at the price. Also The check-in process was slow and as well as taking credit card information I ...
Great hotel in good location. We were given room 103 which is located in the lobby and lift is at our door. Very noisy. I would stay again but not in that room.
I really enjoyed my stay at the elegant Suite West lake. The staff was gentle, available, helpful and very communicative... The hotel accomodations were perfects, the view from my room was spectacular. I deeply recommend it :)
This hotel is in a great location on the edge of the old quarter within walking distance to Hoan Kiem lake, the staff are all very professional and friendly. There is great choice for breakfast and the dinner in the restaurant was delicious, we were looked after very well by Eric in the restaurant. ...
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