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We had booked a luxury room in the old section of hotel, but upgraded (at additional cost) to the new section. The former has character aplenty, but the latter offers greater aesthetics & comfort. Nice stay, friendly staff, good Club Lounge. Will stay again.
I loved everything in this hotel.My room was spacious and clean Special hotel staff really helpful and friendly. Thanks to Jenny arranged my trip to Tam Coc and ha long bay 3 days 2 nights
I can honestly say that the LOTTE is the best hotels I have ever stayed at. The service was exceptional. I had a room in the 61th floor and it was fantastic. I loved the fact that they integrated so many high tech amenities into the room. Was able to even open the curtains with a iPad like device ...
This hotel is situation in the best part of Hanoi. Walking distance from everywhere you need to go. The staff was amazing!! Anything required needed they were attentive immediately. The conceirge - Tong - amazing!!! clean, jazzy place, accommodating, helpful, great pool area and lounge away from ...
It is in the centre of old quarter, right next to night market and lake, very convenience for daily tour, no need for taxi. My room was clean and pretty modern. Love the bath tub. Breakfast is so delicious and lots of dishes for you to choose from. You can even order your own pho and omelet. Looking ...
Fantastic Hotel on edge of Old Quater. Everything at your doorstep or within a 10 minute walk but without the noise. This hotel is truly a gem. From arrival to departure the staff were friendly and very helpful. Tracy was fantastic. There was no problem leaving bags to do an overnight cruise at Halong ...
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