Title: L7 WEST LAKE HANOI By LOTTE HOTELS Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # L7 WEST LAKE HANOI By LOTTE HOTELS Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f38cce97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lake](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/c968477a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/5b2a3bdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/96281807.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – indoor](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/2ed9f6f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a tranquil escape at L7 WEST LAKE HANOI BY LOTTE, perfectly positioned along West Lake's shores. The property features two restaurants serving dim sum specialties, a refreshing poolside bar for afternoon drinks, and a spa for post-exploration relaxation. 9.4 Exceptional ## Popular amenities - - - Bar - Room service - Spa - Housekeeping £90 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/96281807.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 1 King Bed ![Studio Suite, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/fc19958e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Single Beds ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/9b3dc94d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (CONVERTIBLE) ### Highlights Air conditioning Smart TV Separate bedroom Hairdryer Bidet Bathrobes Free bottled water Minibar - 1 bedroom - Sleeps 3 - 2 Single Beds ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/e60ea1d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Lake View (CONVERTIBLE) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Separate bedroom Hairdryer Bidet Bathrobes Free bottled water Minibar - 1 bedroom - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/509a6bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/509a6bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (Club Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 1 Double Bed ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/9dc78855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Lake View (Club Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 1 Double Bed ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/9dc78855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Lake View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/509a6bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.0 Very good 1 review ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 2 Single Beds ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/e60ea1d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Lake View ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 2 Single Beds ![City view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/1ae44116.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Family) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 4 - 1 Double Bed and 1 Single Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/ca8d11b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed (Handicap) ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/81c774eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House, 1 King Bed (Upper) ### Highlights Air conditioning Smart TV Hairdryer Bidet Bathrobes Free bottled water Minibar Cable channels - Sleeps 3 - 1 King Bed ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/120000/114500/114496/c2219673_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Hanoi Ba Dinh - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 922 reviews £100 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Pan-Pacific-Hanoi.h114496.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8d64eb68-e42e-4592-813e-46527c38589f&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,000 reviews £113 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8d64eb68-e42e-4592-813e-46527c38589f&top_cur=GBP) Ad ![Premium Double or Twin with Old Quarter View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-L7-West-Lake-Hanoi.h92187008.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-L7-West-Lake-Hanoi.h92187008.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07699%2C105.81364&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dnAq4rG0dOMyPhKDsH9My4pH5cA=) 683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000 #### What's nearby - Lotte Mall Tay Ho - 1 min walk - 0.0 miles - West Lake - 7 min walk - 0.4 miles - Ho Chi Minh Mausoleum - 6 min drive - 4.2 miles - Hanoi Old Town Night Market - 8 min drive - 4.9 miles - Hoan Kiem Lake - 8 min drive - 5.1 miles #### Getting around - Ga Co Loa Station - 14 min drive - Hanoi Long Bien Station - 19 min drive - Hanoi (HAN-Noi Bai Intl.) - 23 min drive #### Restaurants - ‪Highlands Coffee Veam - ‬5 min walk - ‪Pizza 4Ps - ‬3 min walk - ‪Layered - ‬6 min walk - ‪Sen Tây Hồ - ‬7 min walk - ‪Bánh Cuôn Nóng - ‬3 min walk ## About this property ### L7 WEST LAKE HANOI By LOTTE HOTELS Luxury hotel near West Lake Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI By LOTTE HOTELS provides a golf course, a poolside bar and a shopping centre on-site. Treat yourself to spa services, such as a facial, a massage or a body treatment. Enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden. Additional perks include: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), coworking spaces and golf clubs on-site - Multilingual staff, luggage storage and a TV in reception - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 264 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes. Other amenities include: - Bidets, baths or showers and free toiletries - 65-inch Smart TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/d657cf1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte Hotel Hanoi Ba Dinh - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,017 reviews £111 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1850000/1848900/1848828/e3d54629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Westlake by IHG Tay Ho - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,003 reviews £115 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1848828&PinnedHotelID=1848828&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/95000000/94600000/94594600/94594530/21bf03b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND HOTEL du LAC Hanoi Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 591 reviews £96 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=94594530&PinnedHotelID=94594530&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 630 reviews £115 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/w4000h2663x0y0-ddcbca1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 252 reviews £100 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; 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check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property’s pool will not be available on the first Monday of every month. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 567000 for adults and from VND 283500 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as L7 West Lake Hanoi L7 West Hanoi By Lotte Hanoi L7 WEST LAKE HANOI BY LOTTE Hotel L7 WEST LAKE HANOI BY LOTTE Hanoi L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi ## Frequently asked questions ### Does L7 WEST LAKE HANOI By LOTTE HOTELS have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at L7 WEST LAKE HANOI By LOTTE HOTELS? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI By LOTTE HOTELS on 9 Nov 2025 start from £89.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-L7-West-Lake-Hanoi.h92187008.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is L7 WEST LAKE HANOI By LOTTE HOTELS pet-friendly? > No, pets are not allowed at this property. ### How much is parking at L7 WEST LAKE HANOI By LOTTE HOTELS? > Self-parking is free at this property. ### What time is check-in at L7 WEST LAKE HANOI By LOTTE HOTELS? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at L7 WEST LAKE HANOI By LOTTE HOTELS? > Checkout is at noon. ### Where is L7 WEST LAKE HANOI By LOTTE HOTELS located? > Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Dong Xuan Market are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## L7 WEST LAKE HANOI By LOTTE HOTELS Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 273 8 - Good 37 6 - Okay 15 4 - Poor 5 2 - Terrible 6 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Sai Kiu 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice services! Good accommodation with west lake view! ##### Sai Kiu Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Helenpeihwa 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs. ![](https://a.travel-assets.com/ugc/hotel-reviews/bae1fa79-305f-4634-9bac-a552644c023b-1757419562284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6c3eaabf-f0d7-46e5-adba-bbf1c0973747-1757419562155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/745aa319-492f-42d6-8b10-9d274891acda-1757419562242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc2b41ab-f66d-4be9-afb7-8a5295c66bc5-1757419562374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helenpeihwa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Curd 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay and will repeat next time. ##### Curd Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Joo Hyun 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place and great service! Good for family as well! ##### Joo Hyun Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tu 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love this place. ##### Tu Stayed 1 night in May 2025 ### 10/10 Excellent #### elizabeth 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good and VIP access was excellent ##### elizabeth Stayed 1 night in Aug 2025 ### 8/10 Good #### Andrea 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone was super nice and helpful. Hotel is beautiful and delicious restaurants withon the hotel. And the pool is beautiful with an amazing view. ##### Andrea Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Erika 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts. ##### Erika Stayed 6 nights in May 2025 ### 10/10 Excellent #### Verified traveller 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel. ##### Verified traveller Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Hoa 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall. ##### Hoa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ammar 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was amazing and the staff was very friendly ##### Ammar Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Natalie 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel. We were sad that we only stayed 1 night. Will definitely go back! ##### Natalie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tuan 20 Apr 2025 Liked: Amenities, property conditions & facilities Beautiful and spacious. The staff was amazing. ##### Tuan Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jose 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing staff ##### Jose Stayed 1 night in May 2025 ### 10/10 Excellent #### Jun 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very inspiring stay and I would love to come back again. ##### Jun Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Verified traveller 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient Connected to big shopping mall is very convenient. Room is nice and service is very good. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Keith 25 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping. ##### Keith Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Viet Ha 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back. ##### Viet Ha Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Khac Minh 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is comfortable, convenient. Breakfast is delicious ##### Khac Minh Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Stephany 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do. ##### Stephany Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Sai Hung 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there ##### Sai Hung Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Zaki 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property and very friendly staff all of them. Thank you ##### Zaki Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### MANHEE 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi. ##### MANHEE Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Antonio 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### Antonio Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Takuma 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Takuma Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)