Title: L7 WEST LAKE HANOI By LOTTE HOTELS Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=92187008&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # L7 WEST LAKE HANOI By LOTTE HOTELS Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho ## Photo gallery for L7 WEST LAKE HANOI By LOTTE HOTELS ![Outdoor pool - L7 WEST LAKE HANOI By LOTTE HOTELS (Hanoi)](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f38cce97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/2aa772bd-f26c-42d8-af5d-b77fc3c4c234-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Minibar, in-room safe, desk, iron/ironing board - L7 WEST LAKE HANOI By LOTTE HOTELS (Hanoi)](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/96281807.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - L7 WEST LAKE HANOI By LOTTE HOTELS (Hanoi)](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/5b2a3bdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lake - L7 WEST LAKE HANOI By LOTTE HOTELS (Hanoi)](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/c968477a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a tranquil escape at L7 WEST LAKE HANOI BY LOTTE, perfectly positioned along West Lake's shores. The property features two restaurants serving dim sum specialties, a refreshing poolside bar for afternoon drinks, and a spa for post-exploration relaxation. ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Room service - Spa - Housekeeping £96 includes taxes & fees 2 Jan - 3 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Studio Suite (DOUBLE) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/96281807.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite (DOUBLE) ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 2 Single Beds ![Studio Suite, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/fc19958e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Single Beds ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room (CONVERTIBLE) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/9b3dc94d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (CONVERTIBLE) ### Highlights Air conditioning Smart TV Separate bedroom Bathrobes Bidet Hairdryer Minibar Free bottled water - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room, Lake View (CONVERTIBLE) ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/e60ea1d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Lake View (CONVERTIBLE) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Separate bedroom Bathrobes Bidet Hairdryer Minibar Free bottled water - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Superior Double Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/509a6bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room (Club Floor) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/509a6bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (Club Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room, Lake View (Club Floor) ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/9dc78855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Lake View (Club Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room, Lake View ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/9dc78855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Lake View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 1 Double Bed ### View all photos for Superior Twin Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/509a6bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.0 Very good 1 review ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 2 Single Beds ### View all photos for Superior Twin Room, Lake View ![Lake view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/e60ea1d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Lake View ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room (Family) ![City view](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/1ae44116.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Family) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Room, 1 Double Bed (Handicap) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/ca8d11b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed (Handicap) ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 1 Double Bed ### View all photos for House, 1 King Bed (Upper) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/81c774eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House, 1 King Bed (Upper) ### Highlights Air conditioning Smart TV Bathrobes Bidet Hairdryer Minibar Free bottled water Cable channels - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/70000/69200/69101/e2431d45.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Daewoo Hotel Ba Dinh - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 1,003 reviews £57 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b4f1fe61-d5b6-414f-95ea-79573e58593b&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 554 reviews £53 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=b4f1fe61-d5b6-414f-95ea-79573e58593b&top_cur=GBP) Ad ![Premium Apartment | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/90000000/89190000/89183400/89183394/0653f727.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### VNAHOMES APARTHOTEL Tay Ho - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-L7-West-Lake-Hanoi.h92187008.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-L7-West-Lake-Hanoi.h92187008.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07699%2C105.81364&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dnAq4rG0dOMyPhKDsH9My4pH5cA=) 683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000 #### What's nearby - Lotte Mall Tay Ho \- 1 min walk \- 0.0 miles - Trinh Cong Son Walking Street \- 3 min walk \- 0.2 miles - West Lake \- 7 min walk \- 0.4 miles - Ho Tay Water Park \- 7 min walk \- 0.4 miles - West Lake Dragons \- 13 min walk \- 0.7 miles #### Getting around - Ga Co Loa Station - 14 min drive - Hanoi Long Bien Station - 19 min drive - Hanoi (HAN-Noi Bai Intl.) - 23 min drive #### Restaurants - ‪Highlands Coffee Veam - ‬5 min walk - ‪Pizza 4Ps - ‬3 min walk - ‪Layered - ‬6 min walk - ‪Sen Tây Hồ - ‬7 min walk - ‪Bánh Cuôn Nóng - ‬3 min walk ## About this property ### L7 WEST LAKE HANOI By LOTTE HOTELS Luxury hotel near West Lake Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI By LOTTE HOTELS provides a golf course, a poolside bar and a shopping centre on-site. Treat yourself to spa services, such as a body treatment, a massage or a facial. Enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden. Additional perks include: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), luggage storage and multilingual staff - Concierge services, 4 meeting rooms and a lift - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 264 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes. Other amenities include: - Bidets, baths or showers and free toiletries - 65-inch Smart TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/d657cf1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte Hotel Hanoi Ba Dinh - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,006 reviews £112 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/0a206c06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 642 reviews £95 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1850000/1848900/1848828/e3d54629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Westlake by IHG Tay Ho - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,001 reviews £106 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1848828&PinnedHotelID=1848828&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/49d86fee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 8.8 Excellent 260 reviews £95 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served](https://images.trvl-media.com/lodging/38000000/37800000/37795200/37795128/689dcf28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Residence Hanoi Tay Ho - Kitchen - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 168 reviews £66 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=37795128&PinnedHotelID=37795128&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1920000/1916300/1916228/d948d74a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Suites Hanoi Tay Ho - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 241 reviews £72 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=1916228&PinnedHotelID=1916228&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9050000/9045500/9045496/eced9b34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant Suites Westlake Tay Ho - Kitchen - Washer - Dryer - Parking included 9.2 Wonderful 629 reviews £58 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=9045496&PinnedHotelID=9045496&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/95000000/94600000/94594600/94594530/67f0d608.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND HOTEL du LAC Hanoi Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 645 reviews £97 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=94594530&PinnedHotelID=94594530&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/6000000/5710000/5702900/5702839/be7d9b79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 566 reviews £140 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=5702839&PinnedHotelID=5702839&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Room, 3 Bedrooms | Living area | 49-inch LED TV with cable channels, TV](https://images.trvl-media.com/lodging/72000000/71950000/71949400/71949389/3f80ab4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Residence Hanoi Bac Tu Liem - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 142 reviews £63 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=71949389&PinnedHotelID=71949389&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Couples/private dining ### Restaurants on site - Hedonist - Layered - Lush Salon - Tim Ho Wan ### Things to do - 9-hole golf course - Golf clubs/equipment - Gym - Outdoor pool - Playground - Shopping centre - TV in common areas ### Family friendly - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 4 meeting rooms - Business centre - Conference centre - Coworking space ### Outdoors - Garden - Outdoor entertainment area ### Spa - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (50 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 65-inch smart TV with cable channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property’s pool will not be available on the first Monday of every month. ### Renovations and closures The following facilities or services will be unavailable from December 8 2025 to December 14 2025 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 567000 for adults and from VND 283500 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as L7 West Lake Hanoi L7 West Hanoi By Lotte Hanoi L7 WEST LAKE HANOI BY LOTTE Hotel L7 WEST LAKE HANOI BY LOTTE Hanoi L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi ## Frequently asked questions ### Does L7 WEST LAKE HANOI By LOTTE HOTELS have a pool? ### How much does it cost to stay at L7 WEST LAKE HANOI By LOTTE HOTELS? ### Is L7 WEST LAKE HANOI By LOTTE HOTELS pet-friendly? ### How much is parking at L7 WEST LAKE HANOI By LOTTE HOTELS? ### What time is check-in at L7 WEST LAKE HANOI By LOTTE HOTELS? ### What time is check-out at L7 WEST LAKE HANOI By LOTTE HOTELS? ### Where is L7 WEST LAKE HANOI By LOTTE HOTELS located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## L7 WEST LAKE HANOI By LOTTE HOTELS Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 281 8 - Good 38 6 - Okay 16 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Sai Kiu 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice services! Good accommodation with west lake view! ##### Sai Kiu Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Helenpeihwa 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs. ![](https://a.travel-assets.com/ugc/hotel-reviews/bae1fa79-305f-4634-9bac-a552644c023b-1757419562284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6c3eaabf-f0d7-46e5-adba-bbf1c0973747-1757419562155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/745aa319-492f-42d6-8b10-9d274891acda-1757419562242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc2b41ab-f66d-4be9-afb7-8a5295c66bc5-1757419562374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helenpeihwa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jose 27 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and staff ##### Jose Stayed 2 nights in May 2025 ### 10/10 Excellent #### Joo Hyun 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place and great service! Good for family as well! ##### Joo Hyun Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Thomas 12 Apr 2025 Liked: Cleanliness, amenities Exceptional stay. Great hotel and attentive staff. ##### Thomas Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Erika 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts. ##### Erika Stayed 6 nights in May 2025 ### 10/10 Excellent #### Verified traveller 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel. ##### Verified traveller Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Rowena 7 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal! ##### Rowena Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Ammar 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was amazing and the staff was very friendly ##### Ammar Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Hoa 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall. ##### Hoa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Tuan 20 Apr 2025 Liked: Amenities, property conditions & facilities Beautiful and spacious. The staff was amazing. ##### Tuan Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jose 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing staff ##### Jose Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient Connected to big shopping mall is very convenient. Room is nice and service is very good. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Keith 25 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping. ##### Keith Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sai Hung 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there ##### Sai Hung Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Viet Ha 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back. ##### Viet Ha Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Stephany 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do. ##### Stephany Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Khac Minh 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is comfortable, convenient. Breakfast is delicious ##### Khac Minh Stayed 1 night in Feb 2025 ### 10/10 Excellent #### MANHEE 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi. ##### MANHEE Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Zaki 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property and very friendly staff all of them. Thank you ##### Zaki Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Hing Ka 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities really stylish and comfortable! ##### Hing Ka Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Kenny 6 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is ver nice and helpful. ##### Kenny Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Cameron 30 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick trip Had a short two day business trip and this was a great place to stay. Great local coffee shop right around the corner ![](https://a.travel-assets.com/ugc/hotel-reviews/78F7C2737BD4D49FC266467571FEEB2B422293151714461946249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cameron Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Son 21 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there. ##### Son Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Heejoon 10 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice and quiet place to spend my vacation. People are extremely kind. Less than perfect if you’re into sauna, though. ##### Heejoon Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)