Title: Heritage Ham Long Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=119316648&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heritage Ham Long Hotel & Spa Luxury hotel with 2 restaurants and free breakfast ## Photo gallery for Heritage Ham Long Hotel & Spa ![Property entrance - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/aeacaa35.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a7bd06b7-60db-4183-8b94-42ad374b2fe6-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Free daily buffet breakfast - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/5faca7bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/e2f5ac40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Heritage Ham Long Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/w1021h1273x0y7-59cecda3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Hanoi Opera House and Hoan Kiem Lake, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, Ayurvedic treatments or reflexology. Enjoy a meal at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Restaurant - Air-conditioning £63 includes taxes & fees 21 Jan - 22 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=119316648&PinnedHotelID=119316648&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ### View all photos for Junior Room No Window. ![Junior Room No Window. | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/61c1dfc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room No Window. ### Highlights Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hairdryer - 194 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room with Internal Window ![Deluxe Room with Internal Window | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/b7c6cf1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Internal Window ### Highlights Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hairdryer - 237 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Premier Room Open Window ![Premier Room Open Window | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/bb98412e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room Open Window ### Highlights Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hairdryer - 248 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Premium Deluxe Room City View ![Premium Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/w8205h5471x0y3-dcbfc289.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe Room City View ### Highlights Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hairdryer - 280 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Family Connecting Room ![Family Connecting Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/c82beeae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room ### Highlights Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hairdryer - 398 sq ft - City view - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Kitchen Studio Open Window ![Kitchen Studio Open Window | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/b53fb00b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kitchen Studio Open Window ### Highlights Separate dining area Air conditioning Free cots/infant beds Kitchenette Smart TV Separate bath and shower Private bathroom Rainfall showerhead - 323 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/a826bf7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hairdryer - 323 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Balcony Deluxe Room City View ![Balcony Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/fa12cf17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Deluxe Room City View ### Highlights Balcony Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes - 258 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Heritage Room ![Heritage Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/63bb7848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Room ### Highlights Air conditioning Free cots/infant beds Smart TV Separate bath and shower Private bathroom Rainfall showerhead Bathrobes Bidet - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Suite with Living Room Open Window ![Suite with Living Room Open Window | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/f39fae56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Living Room Open Window ### Highlights Air conditioning Free cots/infant beds Smart TV Bidet Rainfall showerhead Private bathroom Bathrobes Hairdryer - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Executive Suite City View ![Executive Suite City View | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/0f0975ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite City View ### Highlights Air conditioning Smart TV Deep-soaking bath Hairdryer Bathrobes Rainfall showerhead Bidet Private bathroom - 300 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for DELUXE INTERNAL WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/b333ec51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### DELUXE INTERNAL WINDOW - Sleeps 2 ### View all photos for HERITAGE SUITE ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/1c024a13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### HERITAGE SUITE - Sleeps 2 ### View all photos for JUNIOR ROOM NO WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/fd04ebdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNIOR ROOM NO WINDOW - Sleeps 2 ### View all photos for STUDIO KITCHEN OPEN WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/e2004c77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STUDIO KITCHEN OPEN WINDOW - Sleeps 2 ### View all photos for PREMIER OPEN WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/cea5d673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIER OPEN WINDOW - Sleeps 2 ### FAMILY CONNECTING ROOM - Sleeps 4 ### View all photos for PREMIUM DELUXE CITY VIEW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/7a56fdf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIUM DELUXE CITY VIEW - Sleeps 2 ### View all photos for ROOM WITH BALCONY ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/f8a6e3d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ROOM WITH BALCONY - Sleeps 2 ### View all photos for SUITE WITH LIVING ROOM OPEN WINDOW ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/0c179c9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SUITE WITH LIVING ROOM OPEN WINDOW - Sleeps 2 ### STANDARD TRIPLE ROOM - Sleeps 3 ### View all photos for Executive Suite ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/120000000/119320000/119316700/119316648/01f2750e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Heritage-Ham-Long-Hotel-Spa.h119316648.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Heritage-Ham-Long-Hotel-Spa.h119316648.Hotel-Information) ## About the area Located in Hoan Kiem, a neighbourhood in Hanoi, Heritage Ham Long Hotel & Spa is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02008%2C105.85149&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fKRKdmauxjl9u2qUiMbN6cVWZ-U=) 42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000 ### What's nearby - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 10 min walk \- 0.6 miles - ![Hanoi Opera House which includes heritage architecture and theatre scenes](https://images.trvl-media.com/place/6115792/bd219041-fee4-4579-9877-6fa9009d52c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Opera House 12 min walk \- 0.6 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 15 min walk \- 0.8 miles - ![Thang Long Water Puppet Theatre which includes theatre scenes, interior views and performance art](https://images.trvl-media.com/place/6115804/233c4f5b-383b-4415-95c0-c3b8b047ac17.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 20 min walk \- 1.1 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 4 min drive \- 1.4 miles ### Getting around - Hanoi Railway Station 18 min walk - Hanoi (HAN-Noi Bai Intl.) 43 min drive ### Restaurants - The Berryfield CF Cafe 10b Nguyễn Chế Nghĩa 3 min walk - The Alley 3 min walk - Workshop Coffee 2 min walk - Bếp Quán 1 min walk - Phở trộn Trần Hưng Đạo 2 min walk ## About this property ### Heritage Ham Long Hotel & Spa Luxury hotel near Hoan Kiem Lake Close to Hanoi Opera House and St. Joseph's Cathedral of Hanoi, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, Ayurvedic treatments or reflexology. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a gym. Other perks include: - A seasonal outdoor pool - Airport pick-up service (surcharge), coffee/tea in reception and a 24-hour front desk - 1 meeting room, a reception hall and a porter/bellboy - Smoke-free property, tour/ticket information and a lift Room features All 100 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as late-night room service and free WiFi. Other conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 42-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120130000/120127500/120127500/w1939h1195x4y4-c62c0d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Proverb Hotel Hanoi Old Quarter - Pool - Breakfast included - Spa - Free Wi-Fi 9.8 Exceptional 22 reviews £66 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=120127500&PinnedHotelID=120127500&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/120000000/119720000/119711900/119711878/34a7d9f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL du LAC SIGNATURE Old Quarter - Pool - Hot tub - Breakfast included - Spa 10 Exceptional 114 reviews £111 includes taxes & fees 8 Feb - 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Restaurant 9.4 Exceptional 78 reviews £47 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=22131979&PinnedHotelID=22131979&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/121000000/120430000/120424400/120424325/w2560h1122x0y0-f17010df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manevi Premier Hotel Old Quarter - Pool - Breakfast included - Spa - Parking included 10 Exceptional 2 reviews £64 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=120424325&PinnedHotelID=120424325&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16660000/16652200/16652182/d065072b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Champton Hanoi Hotel Old Quarter - Pool - Spa - Free Wi-Fi - Restaurant 9.2 Wonderful 699 reviews £47 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16652182&PinnedHotelID=16652182&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/35fc9f9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free Wi-Fi 9.8 Exceptional 75 reviews £75 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=117697862&PinnedHotelID=117697862&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (VND 200,000 per day) - 24-hour airport pick-up shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business centre - Conference centre (550 square foot of space) - Meeting room ### Spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 8 steps to reach entrance - Hardwood flooring in room - Lift - Well-lit path to entrance ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Locally-owned and organised tours and activities - Reception hall - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 42-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of VND 1 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3) - Nearby parking fee: VND 200000 per day (98 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Apple Pay and Samsung Pay This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from January to December Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Heritage Ham Long Hotel & Spa have a pool? ### How much does it cost to stay at Heritage Ham Long Hotel & Spa? ### Is Heritage Ham Long Hotel & Spa pet-friendly? ### What time is check-in at Heritage Ham Long Hotel & Spa? ### What time is check-out at Heritage Ham Long Hotel & Spa? ### Does Heritage Ham Long Hotel & Spa provide a shuttle to the airport? ### Where is Heritage Ham Long Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heritage Ham Long Hotel & Spa Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 14 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Dylan 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. Friendly staff nice rooms ##### Dylan Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Ying Pooi 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and staff were very courteous. Good breakfast selection ##### Ying Pooi Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Marte-Helen 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t miss out on this new gem in Hanoi! All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi. ##### Marte-Helen Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Leanna 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The team was professional, attentive, and incredibly warm they arranged a smooth $25 USD airport pickup and greeting me with smiles, a welcome drink, and seamless check-in. The hotel is immaculate; new, modern, and tastefully designed. My room was spacious and featured the most comfortable bed I’ve ever slept in. Breakfast was outstanding: a mix of traditional Vietnamese and international dishes, including pho, dumplings, oxtail, stewed beef, fried chicken, tropical fruits, vegan options, and fresh pastries. I’m from the Caribbean, live in Italy, and travel often ,this breakfast is a true 10/10\. The rooftop pool and bar are stunning, with skyline views and the best staff, very thoughtful, friendly, and professional. My favorite drink, the Long Bein Glow cocktail, was beautifully presented. Truly five-star hospitality with heart I’d return in a heartbeat ![](https://a.travel-assets.com/ugc/hotel-reviews/d218a71b-deab-40c4-94ab-0a884c4b309d-1762256085214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c56948f-e5cb-4b6a-b085-5ae8195f962c-1762256087860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/577b3ee6-9f48-4cd6-a32c-ad5118ae66b7-1762256088508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ef9a7e30-16e7-454f-a87a-5329ccb5e491-1762256089679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leanna Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### MATTHEW 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place and wonderful staff ##### MATTHEW Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Man Keun 6 Dec 2025 I had a wonderful sta ##### Man Keun Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Anh 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff ##### Anh Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Maik 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities sehr zuvorkommende Mitarbeiter, eine komfortable Zimmerausstattung (super bequemes Bett und geräumiges Bad), ein kleiner aber feiner Pool mit spektakulärer Aussicht, eine ideale Lage ( alles ist gut zu Fuß zu erreichen, trotzdem ist es im Hotel ruhig und entspannt ), … Unser Aufenthalt war perfekt, und falls wir noch einmal nach Hanoi kommen, werden wir auf jeden Fall wieder hier wohnen. ##### Maik Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Uyen 15 Nov 2025 ##### Uyen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Laavaniya 11 Oct 2025 ##### Laavaniya Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Daniel 7 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Daniel Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jakub 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jakub Stayed 4 nights in Sep 2025 ## 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