Title: Serene Boutique Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serene Boutique Hotel & Spa Family-friendly hotel with full-service spa and 24-hour front desk ![Couples treatment room(s), steam room, body treatments](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/1b619731.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Royal Suite | Balcony](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/efebdf3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/4d870628.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/633bde44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/6e736d8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serene Boutique Hotel & Spa provides a tranquil escape in bustling Hanoi. Guests can refresh at the full-service spa with rejuvenating massage treatments, unwind in the steam room, or take advantage of practical services like dry cleaning and laundry. 9.6 Exceptional ## Popular amenities - Spa - Room service - Laundry - Housekeeping - 24/7 front desk - Air conditioning £64 includes taxes & fees 26 Oct - 27 Oct ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5823100&PinnedHotelID=5823100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/0fd9b1b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bidet Hairdryer Rainfall showerhead - 301 sq ft - Sleeps 3 - 1 Queen Bed ![Family Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/de48a1d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bidet Hairdryer Shower/bath combination - 301 sq ft - Sleeps 4 - 1 Queen Bed and 1 Single Bed ![Royal Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/4d3c1442.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bidet Hairdryer - 344 sq ft - City view - Sleeps 3 - 1 King Bed ![Executive Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/59efb595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Bathrobes Hairdryer - 237 sq ft - Sleeps 3 - 1 Queen Bed ![Superior Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/1e9e7935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Bathrobes Hairdryer Bidet - 194 sq ft - Sleeps 2 - 2 Single Beds ![Superior Double Room, No Windows | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5830000/5823100/5823100/23859ea0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, No Windows ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Bathrobes Hairdryer Bidet - 193 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Serene-Boutique-Hotel-Spa.h5823100.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Serene-Boutique-Hotel-Spa.h5823100.Hotel-Information) ## About the area Located in Old Quarter, a neighbourhood in Hanoi, Serene Boutique Hotel & Spa is near a train station. Train Street and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03493%2C105.84749&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XvehTfgcp_MKwejkJoA0yQhGi74=) 16-18 Bat Su, Hanoi ### What's nearby - Dong Xuan Market - 5 min walk - 0.3 miles - Hanoi Old Town Night Market - 7 min walk - 0.4 miles - Hoan Kiem Lake - 8 min walk - 0.5 miles - St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles - Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles ### Getting around - Hanoi Railway Station - 19 min walk - Hanoi (HAN-Noi Bai Intl.) - 23 min drive ### Restaurants - ‪Maison 1929 Restaurant - ‬1 min walk - ‪3Pias Clubhouse - ‬1 min walk - ‪Cà Bóp - ‬1 min walk - ‪Bia Hơi Hà Nội - ‬1 min walk - ‪alchemist - ‬1 min walk ## About this property ### Serene Boutique Hotel & Spa Upscale family-friendly hotel near Dong Xuan Market Located close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Serene Boutique Hotel & Spa provides dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the steam room or outdoor treatment areas, and indulge in a Swedish massage, a body scrub or a facial. Stay connected with free in-room WiFi. Other perks include: - A round-trip airport shuttle (surcharge), express check-in and babysitting (surcharge) - Tour/ticket information, a water dispenser and concierge services - ATM/banking services, a porter/bellboy and a front desk safe - Guest reviews speak highly of the first-rate property condition Room features All guest rooms at Serene Boutique Hotel & Spa offer perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes. Other amenities include: - Bidets, free toiletries and hairdryers - 32-inch flat-screen TVs with cable channels - Childcare services, electric kettles and daily housekeeping ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/12000000/11770000/11767600/11767551/c5da0f05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peridot Gallery Classic Hotel Old Quarter - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 456 reviews £43 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11767551&PinnedHotelID=11767551&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/115000000/114440000/114440000/114439958/952dcd8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solaria Tesori Hotel Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 30 reviews £54 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=114439958&PinnedHotelID=114439958&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89390000/89385500/89385410/bc5a2b3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Lion Boutique Hotel & Spa Old Quarter - 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4 Hours Only | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/13000000/12750000/12747600/12747548/e182eb6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Lotus Boutique Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 3,412 reviews £25 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=12747548&PinnedHotelID=12747548&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/83000000/82990000/82988600/82988573/fa5a2ce7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L’HÔTEL du LAC Hanoi Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,212 reviews £65 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=82988573&PinnedHotelID=82988573&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves dinner and happy hour](https://images.trvl-media.com/lodging/45000000/44360000/44359300/44359300/6737e5fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solaria Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 846 reviews £71 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=44359300&PinnedHotelID=44359300&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) ### Things to do - Full-service spa - TV in common areas ### Family friendly - In-room babysitting - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Full-service spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Outdoor treatment areas - Reflexology - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - Lift ### More - 1 building - 8 floors - Art Deco architecture - Built in 2013 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Electrical adapters - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 5:30 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 345000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 410000 per vehicle (one way) - Rollaway bed fee: VND 345000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Hanoi Legacy Bat Su Street Serene Boutique Hotel Hanoi Legacy Bat Su Street Legacy Hotel Bat Su Street Serene Boutique Hotel Serene Boutique Hanoi Serene Boutique Serene Boutique & Spa Hanoi Serene Boutique Hotel & Spa Hotel Serene Boutique Hotel & Spa Hanoi Serene Boutique Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Serene Boutique Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Serene Boutique Hotel & Spa? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Serene Boutique Hotel & Spa on 26 Oct 2025 start from £63.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Serene-Boutique-Hotel-Spa.h5823100.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Serene Boutique Hotel & Spa? > Check-in start time: 2:00 PM; check-in end time: 5:30 AM. ### What time is check-out at Serene Boutique Hotel & Spa? > Checkout is at noon. ### Does Serene Boutique Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of VND 410000 per vehicle applies. ### Where is Serene Boutique Hotel & Spa located? > This family-friendly Hanoi hotel is located in the business district, within a 10-minute walk of Dong Xuan Market, Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 19 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serene Boutique Hotel & Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 510 8 - Good 102 6 - Okay 13 4 - Poor 1 2 - Terrible 4 ### 9.6/10 Cleanliness ### 9.8/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### William 27 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very freindly and helpful staff, great rooms ##### William Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Tommy Holger 20 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hotel for the price Just as fantastic as the last time we were there. It's also conveniently situated in the old quarter, so every sight there is reachable on foot. ##### Tommy Holger Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Tommy Holger 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice cozy hotel in Ha Noi old quarter Good pickup from the airport at a reasonable price. Welcoming and very friendly staff at arrival. The room was nice, and has all the amenities. Breakfast was excellent, with several items to choose from. Very central in the old quarter, where you have everything within walking distance: Sights, shopping and good eats. All in all not a bad little hotel for the price. We came back after a trip to Ha Long Bay two days later and they had upgraded us to a bigger room. What's not to like:) ##### Tommy Holger Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Louise 14 May 2024 Liked: Cleanliness, staff & service, room comfort The room looked quite dated, the sink had a large crack in it. Very accommodating staff and decent breakfast. ##### Louise Stayed 1 night in May 2024 ### 8/10 Good #### KANA 14 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities The taxi driver came over 1 hour later at the airport ##### KANA ### 10/10 Excellent #### Timothy 19 Dec 2023 ##### Timothy Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Dusan 13 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Dusan ### 2/10 Terrible #### JUNYOUNG 19 Apr 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Serene boutique hotel is permanently closed This hotel has been permanently closed due to Covid-19 situation. It has been over one month but still not yet refunded. Wish other customers don't get through what I had. Hotels.com should update the availability. ![](https://a.travel-assets.com/ugc/hotel-reviews/05F38C634B3BF08160557806951DEF0055C9E1421618812255581.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JUNYOUNG Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Marine, Nara, Japan 19 Jun 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am sorry my review was so late. I stayed there almost a year ago, but I still remember having a great time. The room interior was very pretty with flower assortment. The furniture was antique. The welcome snack and Lotus tea were so good. The breakfast Vietnamese buffet was very delicious. The lady at the front door was amazingly attentive. She helped me find a taxi company no to be overcharged. I definitely want to go back when visiting Vietnam. Thank you so much. ##### Marine Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Yeung 15 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 櫃檯職員會提供當地最新的情況，有禮親切的笑容態度， 及會介紹附近食玩買地點，提供了一張實用地圖，期待下次再到河內時入住 ##### Yeung Stayed 2 nights in Mar 2020 ### 8/10 Good #### Denise 12 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location very central. ##### Denise Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Peter 11 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel highly recommend Fantastic hotel highly recommend ##### Peter Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Sabrina 29 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sabrina Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Suzanne 28 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Suzanne Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### Nile, London 26 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had been travelling and only stayed for night here at the end of my trip. I was after somewhere comfortable before my flight and this hotel didn't disappoint. ##### Nile Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 26 Feb 2020 ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 25 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay at Serene Staff really helpful couldn’t do enough for you. Breakfast was adequate. Room spotless and comfortable. Location brilliant. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Basti, Berlin 24 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super Hotel um die Innenstadt von Hanoi zu erkunden. ##### Basti Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Jozef 23 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aanrader Goed hotel, gunstig gelegen in de oude wijk van Hanoi. Buitengewoon hulpvaardig en vriendelijk personeel. Ook belangrijk: de bedden waren comfortabel en het ontbijtbuffet was voortreffelijk. ##### Jozef Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 22 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful. Before I arrived, they were very responsive to my emails. Breakfast was great! Room was small and cozy. My only complaint was the room had an unpleasant odor, but they would spray each time I requested. I think if they changed the filters in the air conditioner the smell would probably go away. I would definitely stay there again! ##### Verified traveller Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 20 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great place in the old quarter to stay. Really easy to get to all the sights. Room was very comfortable and clean. Breakfast was good too. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Nishat 14 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nishat Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 14 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When we had arrived to the hotel, they had upgraded our room. It was very nice and clean. The staff were very accommodating. I was very impressed with the hotel. I wish i would of known earlier about this hotel, since i had stayed the previous week in Ha noi for 3 days at another hotel. This will now be my go to hotel when i go to Ha noi every year. The free breakfast was also very good. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Carol 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional Service The level of service by Danny Boy and his staff was superb.They were all so kind , courteous and helpful. The rooms were immaculate, beds very comfortable and nice and quiet. The location was superb to all that the Old Quarter had to offer. I would highly recommend this hotel for your Hanoi visit. ##### Carol Stayed 4 nights in Feb 2020 ### 8/10 Good #### Jean 8 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bien situé au centre-ville Hôtel très bien situé dans la vieille ville près de tout. Recommandons ##### Jean Stayed 5 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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