Great location, staff service was 100%. Loveliest people run the hotel, I was so grateful to have stayed at this hotel and met the lovely staff, we were served coffee and a treat on our departure morning. Great onsen bathing area on the top floor also. Loved it!
I would highly recommend this accommodation. The place was clean, cosy and is right on the ski runs so good for ski in/ski out. Most importantly, the staff are fantastic and will go out of their way to assist (one helped us fully plan our trip to see the snow monkeys-a must see). Overall we really enjoyed our stay and would definately return if we go back to Hakuba!
We were at the hotel at the earliest part of the snow season which to our astonishment ment we were the only guests staying. The service was amazing!! The owner took us too, and from the snow slopes and drove us around town. He also took us to a onsen with his wife then to a traditional japanese restaurant where they ordered the food which they usually ate, giving us the japanese experience. There service over shadowed the lack of heating, but I believe that it was due to the lack of guests staying at that stage of the season. Overall Eaglemont was a good hotel and breakfast was always delicious. It was very close to the main gondola for the happo one resort and the owner gave exceptional service which made the lack of heating acceptable.
I enjoyed my stay and have no complaints. The room and onsen had amazing views. The staff were friendly and helpful. The breakfast was Japanese style which was delicious. There was also fruit and yogurt. There is a shuttle bus that takes you too and from the ski hill or transit station. Not many foreigners but I did meet a few and skied with them the next day. I will be back to this one.
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