Title: Hakuba Tokyu Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakuba Tokyu Hotel Winter wonderland with 2 restaurants ![Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking | View from room](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/0f1d86bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/c766cdbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/21408232.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/932f5205.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/366d22c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakuba Tokyu Hotel, in the heart of Hakuba Valley, offers a winter wonderland experience. Hit the slopes at nearby ski resorts or unwind with aromatherapy and body treatments at the on-site spa. Enjoy shopping, tennis courts, and French cuisine to complete your stay. 9.6 Exceptional ## Popular amenities - Bar - Gym - 24/7 front desk - Spa - Breakfast available - Housekeeping £240 13 Dec - 14 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 16 of 16 rooms ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/0d9ed62f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room Entrance Side (2-4fl.) - Sleeps 3 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/4a5cd8f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room　Front Entrance Side - Sleeps 2 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/362d7ffa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking 8.0 Very good 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Fridge Flat-screen TV Down duvet - 280 sq ft - Sleeps 2 - 2 Large Single Beds ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/6928e870.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Fridge - 366 sq ft - Sleeps 3 - 2 Large Single Beds ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/04cb87dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Free rollaway/extra beds Fridge Flat-screen TV - 441 sq ft - Sleeps 4 - 4 Large Single Beds ![Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/49d7f7b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Fridge - 366 sq ft - Sleeps 3 - 2 Large Single Beds ![Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/55a39932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Fridge - 689 sq ft - Sleeps 4 - 2 Large Single Beds ![Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/4f3a0182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Free rollaway/extra beds Fridge Flat-screen TV - 356 sq ft - Mountain view - Sleeps 3 - 2 Large Single Beds ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/b6756cef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Alps Twin Garden Side (2nd-4th Floor) - Sleeps 3 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/79caa01f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Top Floor Standard Twin Entrance Side (5th Floor) - Sleeps 3 ### Suite 68 Square Meter Non-Smoking - Sleeps 4 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/6308a37a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Alps Twin Room Alps Side - Sleeps 4 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/beaf796f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Concept Room"Arbre"Non Smoking - Sleeps 4 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/63d78b3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Front Entrance Side (2nd-4th Floor) - Sleeps 4 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/a11c6d70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Alps Twin Non-Smoking - Sleeps 2 ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/94dcb980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Top Floor Economy Twin Non-Smoking - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hakuba-Tokyu-Hotel.h527250.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hakuba-Tokyu-Hotel.h527250.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.70626%2C137.83984&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2N4RaXsamqnY-a-4YuE2EZToJqw=) 4688 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301 #### What's nearby - Hakuba Ski Jumping Stadium - 1 min walk - 0.0 miles - Hakuba Happo-One Ski Area - 6 min walk - 0.3 miles - Happo-one Adam Gondola - 9 min walk - 0.5 miles - Happo One Sakka Ski Lift - 13 min walk - 0.7 miles - Hakuba Iwatake Ski Resort - 4 min drive - 1.5 miles #### Getting around - Hakuba Station - 6 min drive #### Restaurants - ‪Blizzard (Pizza) - ‬12 min walk - ‪レストラン沙羅 - ‬4 min walk - ‪レストラン シャモニー - ‬2 min walk - ‪Hand Made House 4260 - ‬10 min walk - ‪Sugar - ‬9 min walk ## About this property ### Hakuba Tokyu Hotel Luxury upscale hotel near Hakuba Happo-One Ski Area Located close to Hakuba Ski Jumping Stadium and Hakuba Iwatake Ski Resort, Hakuba Tokyu Hotel provides a terrace, shopping on-site and a coffee shop/cafe. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski equipment hire. Treat yourself to aromatherapy, a facial or a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. Free in-room WiFi is available to all guests, along with a garden and laundry facilities. Additional perks include: - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and 4 outdoor tennis courts - An electric car charging station, a gift shop and a porter/bellboy Room features All 102 individually furnished rooms boast comforts such as air conditioning, as well as amenities such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and shower/bath combinations - 30-inch flat-screen TVs with cable channels - Wardrobes/cupboards, balconies and fridges ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/9726c400.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hakuba Hakuba - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 193 reviews £244 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773177/dee0efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra Resort Hakuba Hakuba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 149 reviews £189 13 Dec - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 76 reviews £119 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=6826258&PinnedHotelID=6826258&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Triple Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/40000000/39040000/39032300/39032231/04247295.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SUMMIT VIEWS HAKUBA Hakuba - Parking included - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 47 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=39032231&PinnedHotelID=39032231&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/20000000/19850000/19840800/19840785/9326e957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Alps Hotel Otari - Pool - Hot tub - Spa - Parking included 8.0 Very good 34 reviews £48 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=19840785&PinnedHotelID=19840785&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free train station pick-up and drop-off shuttle - Free ski shuttle - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,356 for adults and JPY 807 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Chamonix - Manyo - The Lodge ### Things to do - 4 outdoor tennis courts - Full-service spa - Gym - Shopping - Ski equipment rentals - Ski passes - Ski storage ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Aromatherapy - Facials - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Area rugs in room - Lift (95 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 30-inch flat-screen TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Refrigerator - Restaurant dining guides ### More - Air conditioning - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 3356 for adults and from JPY 807 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property caters to LGBTQ+ guests The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hakuba Tokyu Hakuba Tokyu Hotel Hotel Tokyu Hakuba Tokyu Hakuba Tokyu Hakuba Hotel Tokyu Hotel Hakuba Hakuba Tokyu Mura Hakuba Tokyu Hotel Hotel Hakuba Tokyu Hotel Hakuba Hakuba Tokyu Hotel Hotel Hakuba ## Frequently asked questions ### Is Hakuba Tokyu Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hakuba Tokyu Hotel? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Hakuba Tokyu Hotel on 13 Dec 2025 start from £239.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nagano-Hotels-Hakuba-Tokyu-Hotel.h527250.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hakuba Tokyu Hotel? > Self-parking is free at this property. ### What time is check-in at Hakuba Tokyu Hotel? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hakuba Tokyu Hotel? > Checkout is at 11 AM. ### Where is Hakuba Tokyu Hotel located? > Located near the slopes, this Hakuba hotel is in the mountains, within a 15-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area, and close to winter sports, such as cross-country skiing and snowshoeing. Hakuba Iwatake Ski Resort and Hakuba Goryu Ski Resort are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakuba Tokyu Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 67 8 - Good 17 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Peter 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family ##### Peter Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### HUNG CHE 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed here for a week for a late March ski holiday . The hotel is very comfortable and spacious. staff is very friendly and helpful . The small downside is the service and food options were limited maybe due to towards the end of season . But overall enjoy the staying a lot . ##### HUNG CHE Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Grant 23 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was awesome. Service top notch. Rooms clean and views are spectacular. Only complaint if any was the pillows were uncomfortable. Would definately come back again. ##### Grant Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### CHEE WOON 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice out door hot spa Loves the out door spa. See snow falling down as you soak in the hot water. The place is wonderful. Pricing is very reasnable. ![](https://a.travel-assets.com/ugc/hotel-reviews/C7654060DB23C5932267AEA8A7B787F0752C089D1734532721609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHEE WOON Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### John 15 Mar 2025 Liked: Amenities Excellent and friendly staff, always eager to help with any questions. Shuttle is great. Loved that the ski rental shop is right in the hotel. I wish the hot springs was a bit bigger and had more amenities but it was a nice way to relax after a day of skiing. The bar and restaurant is not open during the day which we didn’t realize. All in all a great hotel though. ##### John Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Stephanie 10 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We wish we had more time! We loved our stay at the Hakuba Tokyu Hotel! We only had 2 nights in the area but wish we could have stayed longer. The hotel provides a free shuttle to the Happo One Gondola (and other ski resorts if necessary) and to the train station - very helpful! It is in an excellent location - close to the Happo One Gondola and plenty of places to eat. We ate in the hotel itself and the food and service were excellent. The onsen was incredibly clean and relaxing. We would definitely recommend this hotel and would stay here again! ##### Stephanie ### 8/10 Good #### amirudin 17 Dec 2024 Average ##### amirudin Stayed 5 nights in Dec 2024 ### 8/10 Good #### Darrell 5 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is great. A bit of a walk (15-20 minute) to the village. The town offers a shuttle bus which take you to the ski locations and stops at a variety of drop off locations. It would be nice if the hotel would offer their shuttle, then you would not have to wait for the town shuttle or pay the expensive taxi rates (if you could get a taxi). Allot of walking or better yet bring a car. ##### Darrell Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### bradley 12 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have never had such helpful staff member .Romain acted like a tour guide as well as English speaking contact at the hotel.He new about ,lift tickets ,the ski resorts ,rental gear,restaurants,taxis ,clubs and bars,transport to and from Hakuba ,bus time tables ,etc etc . And he did it all with a smile on his face and helped make our holiday a beauty! The hotel has a very good spa and bus services run to ski fields pretty regularly . ##### bradley Stayed 7 nights in Feb 2023 ### 8/10 Good #### Jamie 14 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming. ##### Jamie Stayed 10 nights in Mar 2023 ### 10/10 Excellent #### Raymond 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan. ##### Raymond Stayed 4 nights in Feb 2024 ### 8/10 Good #### Mariko 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スキー場が近くにあり、雪の白馬三山もお部屋から見る事も出来、丁度桜満開。近隣の環境も抜群。 ホテルの従業員のサービスは、素晴らしく。温泉の温質も良いし、広い。お部屋も清潔で、とても良い休暇がとれました。リピーターとなっている。 ##### Mariko Stayed 1 night in Apr 2025 ### 8/10 Good #### Tatsushiro 26 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 手入れの行き届いた素晴らしいホテルです。駅や街から遠く交通の便がないので、買い物や食事は少し不便です。 ##### Tatsushiro Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### ho yin 23 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 三星價錢五星服務及住宿 ##### ho yin Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Takashi 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ロケーション・サービス・食事・温泉どれをとっても全て満足レベルです。また来シーズンも家族で訪れたいです。 ##### Takashi Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Wei Li 3 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 適合家族旅遊滑雪行程很棒的地點，滑雪完可以享受飯店內的溫泉消除疲勞真是享受 ##### Wei Li Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Mayumi 18 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 落ち着いた雰囲気で、とても過ごしやすかったです。 ##### Mayumi Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Hideki 15 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 清潔で落ち着ける 白馬乗鞍岳登山を終えて夫婦で利用しました。 エントランス、ロビー、廊下、客室ドアのライティングに至るまで清潔で品が良い。所々に花が活けてあり落ち着きと快さを感じた。 朝食の味付け、種類豊富で満足しました。テーブルにも短くカットしたカーネーションが飾られていた。鳥のからあげと餃子を他の品に変更があってもよいかと思いました。 ウェルカムドリンクが少々薄かったこと、帰り客を送るドアマンがいなかったことは残念でした。全体的な雰囲気は気に入ったので機会があればまた利用したいと思います。 ##### Hideki Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Josef 20 Jun 2022 Liked: Cleanliness, property conditions & facilities, room comfort Alles im Preis inbegriffen, Spa, Frühstück und Wasche kann gewaschen werden! ##### Josef Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Tomoyuki 16 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 静かでのんびりできます ##### Tomoyuki Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Kenji 11 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable, clean, and easy access to sky field. Price is a bit high, but it is worthy of. ##### Kenji Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Verified traveller 10 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 親切溢れる対応でした。白馬で歴史あるホテルで温泉も溢れてました。 ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Yota 20 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 従業員は明るく親切でした。 ##### Yota Stayed 2 nights in Sep 2020 ### 10/10 Excellent #### Verified traveller 19 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 静かに快適に過ごせるホテル 接客がとにかく丁寧で親切でした。テラスとお庭がとても気に入りました。あと温泉もとても気持ちよかったです。 ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Verified traveller 11 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また泊まりたいです。 とても清潔で居心地のよい部屋でした。朝食バイキングも手袋が用意されて料理に蓋がかぶせられて清潔でした。食事中に子供が泣いていたときに気を遣って下さいました。 ##### Verified traveller Stayed 2 nights in Sep 2020 ## Expedia's Latest Trends ### Hotels > [Stunning Lakeside Lodge Within Cotswold Water Park](https://www.expedia.co.uk/Cirencester-Hotels-Stunning-Lakeside-Lodge-Within-Cotswold-Water-Park.h48216166.Hotel-Information) > > [Caravan Parks Ipswich](https://www.expedia.co.uk/Ipswich-Caravan-Parks.d7912-aaCaravanParks.Travel-Guide-Accommodation) > > [Icon BCN](https://www.expedia.co.uk/Barcelona-Hotels-ICON-BCN-By-Petit-Palace.h1646483.Hotel-Information) > > [Hotels in Old Port of Marseille](https://www.expedia.co.uk/Old-Port-Of-Marseille-Marseille-Hotels.0-n6223533-0.Travel-Guide-Filter-Hotels) > > [Hotels in Vestmannaeyjar](https://www.expedia.co.uk/Vestmannaeyjar-Hotels.d3698.Travel-Guide-Hotels) > > [Hotels in Dagenham](https://www.expedia.co.uk/Dagenham-Hotels.d6144796.Travel-Guide-Hotels) > > [The Palazzo at The Venetian](https://www.expedia.co.uk/Las-Vegas-Hotels-The-Palazzo-At-The-Venetian.h1769973.Hotel-Information) > > [All-Inclusive Hotels in Holetown](https://www.expedia.co.uk/Holetown-Hotels-All-Inclusive-Hotel.0-0-d9290-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Regency Hotel Parkside](https://www.expedia.co.uk/London-Hotels-Regency-Hotel-Parkside.h6694783.Hotel-Information) > > [Hilton Molino Stucky Venice](https://www.expedia.co.uk/Venice-Hotels-Hilton-Molino-Stucky-Venice.h1583191.Hotel-Information) > > [Trinity Mews](https://www.expedia.co.uk/Torquay-Hotels-Trinity-Mews.h23183862.Hotel-Information) > > [The Kensington Hotel](https://www.expedia.co.uk/London-Hotels-The-Kensington-Hotel.h18561.Hotel-Information) > > [Hotels in Melbourne](https://www.expedia.co.uk/Melbourne-Hotels.d178283.Travel-Guide-Hotels) ### Flights > [Flights from Aberdeen (ABZ) to Perth (PER)](https://www.expedia.co.uk/lp/flights/abz/per/aberdeen-to-perth) > > [Flights from Bangkok (BKK) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/bkk/syd/bangkok-to-sydney) > > [Flights from Dublin (DUB) to Hyderabad (HYD)](https://www.expedia.co.uk/lp/flights/dub/hyd/dublin-to-hyderabad) > > [Flights from Paisley (GLA) to Seattle (SEA)](https://www.expedia.co.uk/lp/flights/gla/sea/glasgow-to-seattle) > > [Flights from Johannesburg (JNB) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/jnb/lgw/johannesburg-to-london) ### Cars > [Enterprise Car Rentals In Carlisle](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Carlisle.d6561-c15.Car-Rental-Guide-Suppliers) ### Packages > [Blackpool Tower Ballroom](https://www.expedia.co.uk/Blackpool-Tower-Ballroom-Blackpool-Town-Center.d553248621532493261.Attraction) > > [Plitvice Lakes National Park](https://www.expedia.co.uk/Plitvice-Lakes-National-Park-Croatia.d6346431.Attraction) > > [Castlerock Beach](https://www.expedia.co.uk/Castlerock-Beach-Northern-Ireland.d6086579.Attraction) > > [Algarve Shopping Mall](https://www.expedia.co.uk/Algarve-Shopping-Mall-Albufeira.d6157420.Attraction) ### Holiday Rentals > [Cayman Islands Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Cayman-Islands.d33.Holiday-Rental-Destinations) > > [Malta Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Malta.d111.Holiday-Rental-Destinations) ### General > [Visit Ludlow](https://www.expedia.co.uk/Ludlow.dx5631) > > [Visit Ustka](https://www.expedia.co.uk/Ustka.dx6094710) > > [Visit Meudon](https://www.expedia.co.uk/Meudon.dx4505) > > [Visit 8th Arrondissement](https://www.expedia.co.uk/Paris-8th-Arrondissement.dx6187876)