Title: Phoenix Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Hotel Mountain ski retreat with restaurant and bar/lounge ![Public bath](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/4a2b67fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/dc0f6bc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/296e9e23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/21373d3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/0bf36983.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Hotel near Hakuba Valley Ski Area offers skiers an indoor bath and sauna. Enjoy continental breakfast on the terrace or at Mimi's Restaurant & Bar, with options for kids. Free in-room WiFi, laundry facilities, and staff to arrange tours are provided. 9.6 Exceptional ## Popular amenities - Bar - Breakfast included - Housekeeping - Laundry - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 23 - Nov 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 24 - Nov 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19255476&PinnedHotelID=19255476&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Single Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/9720a8e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room ### Highlights Heating Fridge Flat-screen TV Bidet Bathrobes Hairdryer Electric kettle Coffee/tea maker - Sleeps 1 - 1 Single Futon ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/21373d3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Heating Fridge Flat-screen TV Bidet Bathrobes Hairdryer Electric kettle Coffee/tea maker - Sleeps 2 - 2 Single Futons ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/21373d3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (Triple Room) ### Highlights Heating Fridge Flat-screen TV Bidet Bathrobes Hairdryer Electric kettle Coffee/tea maker - Sleeps 2 - 2 Single Futons ![Room (Western-Japanese Room) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19255500/19255476/444ccbc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Western-Japanese Room) ### Highlights Heating Fridge Flat-screen TV Bidet Bathrobes Hairdryer Electric kettle Coffee/tea maker - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Phoenix-Hotel.h19255476.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Phoenix-Hotel.h19255476.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.70587%2C137.84058&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lpHepaBy4JPr90yUnb90-XSPsk0=) 4690-2 Hokujo, Hakuba, Nagano, 399-9301 #### What's nearby - Hakuba Ski Jumping Stadium - 1 min walk - 0.0 miles - Hakuba Happo-One Ski Area - 6 min walk - 0.4 miles - Happo-one Adam Gondola - 8 min walk - 0.4 miles - Happo Information Center - 9 min walk - 0.5 miles - Happo One Sakka Ski Lift - 15 min walk - 0.8 miles #### Getting around - Hakuba Station - 6 min drive #### Restaurants - ‪Blizzard (Pizza) - ‬13 min walk - ‪レストラン沙羅 - ‬5 min walk - ‪レストラン シャモニー - ‬3 min walk - ‪Hand Made House 4260 - ‬10 min walk - ‪Sugar - ‬8 min walk ## About this property ### Phoenix Hotel Hotel near Hakuba Happo-One Ski Area Take advantage of free continental breakfast, an indoor public bath (no minerals) and laundry facilities at Phoenix Hotel. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. For some rest and relaxation, visit the sauna. The on-site restaurant, Mimi's Restaurant & Bar, offers breakfast, dinner and children's meals. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi. Additional perks include: - Free self-parking - A free bus station shuttle, bike tour information and snow sports gear - Games, multilingual staff and smoke-free property Room features All guest rooms at Phoenix Hotel have comforts, such as bathrobes, in addition to Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Toilets with electronic bidets, free toiletries and hairdryers - Wardrobes/cupboards, fridges and heating ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/80aeeb80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Neige Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 146 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18420000/18413900/18413841/9dbeeb94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Märchen House Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 9 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=18413841&PinnedHotelID=18413841&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/27204fdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Hotel Ougiya Hakuba - Parking included - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 69 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19260000/19255800/19255713/4302219c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wadano Forest Hotel And Apartments Hakuba - Hot tub - Parking included - Free WiFi - Air conditioning 8.8 Excellent 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=19255713&PinnedHotelID=19255713&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773177/dee0efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra Resort Hakuba Hakuba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 149 reviews £184 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1773177&PinnedHotelID=1773177&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/14000000/13280000/13272400/13272380/4d47c62e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Abest Hakuba Resort Hakuba - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=13272380&PinnedHotelID=13272380&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/101000000/100780000/100775300/100775271/6960d1ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Evo Hotel Hakuba Hakuba - Parking included - Free WiFi - Laundry - Housekeeping 9.6 Exceptional 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=100775271&PinnedHotelID=100775271&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18440000/18432100/18432029/821c21db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meteor Garden Hakuba - Parking included - Free WiFi - Air conditioning - Laundry 8.8 Excellent 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=18432029&PinnedHotelID=18432029&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/20000000/19160000/19156900/19156836/5b589b49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Powder Temple Hakuba - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.4 Very good 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=19156836&PinnedHotelID=19156836&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/20000000/19260000/19251900/19251828/f1bf3ec5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Abest Happo Aldea Hakuba - Spa - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=19251828&PinnedHotelID=19251828&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 500 metres; reservations required - Offsite parking; reservations required - Free train station pick-up shuttle from 7:00 AM to 10:00 PM - Train station shuttle at scheduled times, on request - Free bus station shuttle - Free ski shuttle - Free train station drop-off - Onsite parking available only on request - Free uncovered self parking on site ### Food and drink - Free continental breakfast available daily 7 AM to 9:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Mimi's Restaurant & Bar ### Things to do - Bicycle tours - Books - Games - Sauna - Ski passes - Ski storage - Snow sports gear ### Family friendly - Children's games - In-room refrigerator - Laundry facilities ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - In the mountains ### Spa - Public indoor bath (no minerals) - Yukata (Japanese robes) ### Accessibility - No lift ### More - 1 building - 2 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator - Restaurant dining guides - Tea bags/instant coffee ### More - Heating - Laundry detergent - Phone - Tatami (woven mat) flooring ## Policies ### Check-in Check-in time starts at 4 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 10 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The property is closed between 10 March and 20 December. ### Access methods Front desk (limited hours), key retrieval ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking and high chair This property accepts credit cards Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 8:00 AM to 10:00 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Phoenix Hotel Hakuba Phoenix Hakuba Phoenix Hotel Hotel Phoenix Hotel Hakuba Phoenix Hotel Hotel Hakuba ## Frequently asked questions ### Is Phoenix Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Phoenix Hotel? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Phoenix Hotel? > Check-in begins at 4 PM. ### What time is check-out at Phoenix Hotel? > Checkout is at 10 AM. ### Where is Phoenix Hotel located? > Located near the slopes, this Hakuba hotel is situated in the mountains, within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area, and is convenient for winter sports, such as skiing lessons and snow tubing. Happo-one Adam Gondola and Happo One Sakka Ski Lift are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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