Title: Hakuba Hotel Ougiya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakuba Hotel Ougiya Ski hotel with ski-in/ski-out access and free local area shuttle ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/27204fdb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/5f539c6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/4024501c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Economy Japanese Style Room - Annex | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/e4565a01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/510c168f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakuba Hotel Ougiya, near Hakuba Valley Ski Area, offers cozy ski-in/ski-out access, a lobby fireplace, buffet breakfast, and a relaxing terrace. Guests can explore nearby trails on rental bikes, enjoy free self-parking, and use the area shuttle. 8.8 Excellent ## Popular amenities - - Housekeeping - Laundry - Parking included - Free WiFi - Restaurant £110 22 Oct - 23 Oct ## Room options ### Check availability for these dates Tonight [Oct 1 - Oct 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15472936&PinnedHotelID=15472936&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ### Twin Room ### Highlights Heating Fridge Flat-screen TV Private bathroom Toilet with electronic bidet Shower/bath combination Hairdryer Electric kettle - 237 sq ft - Sleeps 2 - 2 Single Beds ![Standard Room | In-room safe, desk, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/3e5af7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Heating Fridge Flat-screen TV Private bathroom Toilet with electronic bidet Separate bath and shower Hairdryer Electric kettle - 301 sq ft - Sleeps 3 - 3 Single Beds ![Japanese Style Room | In-room safe, desk, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/f4cafef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room ### Highlights Heating Fridge Flat-screen TV Private bathroom Toilet with electronic bidet Separate bath and shower Hairdryer Electric kettle - 301 sq ft - Sleeps 3 - 3 Single Futons ![Economy Japanese Style Room with Shared Bathroom - Annex　　 | In-room safe, desk, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/4ae58e9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese Style Room with Shared Bathroom - Annex　　 10.0 Exceptional 1 review ### Highlights Heating Fridge Flat-screen TV Toilet with electronic bidet Separate bath and shower Electric kettle In-room safe Located in an annex building - 205 sq ft - Sleeps 2 - 2 Single Futons 　　 ![Economy Japanese Style Room - Annex | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/16000000/15480000/15473000/15472936/e4565a01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Japanese Style Room - Annex 9.0 Wonderful 2 reviews ### Highlights Heating Fridge Flat-screen TV Separate bath and shower Toilet with electronic bidet Private bathroom Electric kettle In-room safe - 269 sq ft - Sleeps 3 - 3 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hakuba-Hotel-Ougiya.h15472936.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hakuba-Hotel-Ougiya.h15472936.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.70344%2C137.84480&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LxbQJKLVSVarZnvwLvm3g2tKI4k=) 6680 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301 #### What's nearby - Hakuba Happo-One Ski Area - 9 min walk - 0.5 miles - Happo-one Adam Gondola - 12 min walk - 0.7 miles - Hakuba Iwatake Ski Resort - 2 min drive - 0.9 miles - Happo One Sakka Ski Lift - 3 min drive - 1.5 miles - Hakuba Goryu Ski Resort - 6 min drive - 2.6 miles #### Getting around - Hakuba Station - 2 min drive #### Restaurants - ‪Refuel - ‬6 min walk - ‪Blizzard (Pizza) - ‬10 min walk - ‪レストラン シャモニー - ‬11 min walk - ‪万国屋 - ‬9 min walk - ‪RECOVERY BAR - ‬11 min walk ## About this property ### Hakuba Hotel Ougiya Hotel near Hakuba Happo-One Ski Area Take advantage of an indoor mineral hot spring (onsen), a terrace and a garden at Hakuba Hotel Ougiya. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and ski passes. For some rest and relaxation, visit the 2 hot springs. Free in-room WiFi is available to all guests, along with laundry facilities and a fireplace in reception. You'll also enjoy perks such as: - Free self-parking - Buffet breakfast (surcharge), a free local area shuttle and bike hire - Hot springs on-site, free newspapers and barbecues Room features All guestrooms at Hakuba Hotel Ougiya offer comforts such as free WiFi and safes. Extra conveniences in all rooms include: - Toilets with electronic bidets and free toiletries - Fridges, cots/infant beds and electric kettles ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16790000/16783400/16783328/e3f47318.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosen Heim HAKUBA Hakuba - Hot tub - Parking included - Free WiFi - Restaurant 8.4 Very good 77 reviews £75 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=16783328&PinnedHotelID=16783328&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/71000000/71000000/70994100/70994054/7bee5112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Happo Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 18 reviews £135 2 Oct - 3 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=70994054&PinnedHotelID=70994054&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/20000000/19850000/19840800/19840785/9326e957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Alps Hotel Otari - Pool - Hot tub - Spa - Parking included 8.0 Very good 32 reviews £57 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=19840785&PinnedHotelID=19840785&HadPinnedHotel=true®ionId=-1&adults=2) ![Log Meteor 7 Bedroom House | 7 bedrooms, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9850000/9847900/9847841/c0fd49cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Pension Meteor Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 20 reviews £57 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=9847841&PinnedHotelID=9847841&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/17000000/16270000/16266700/16266685/ec7d1297.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Petit Hotel Anise Garden Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 52 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=16266685&PinnedHotelID=16266685&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16270000/16269100/16269009/37fda5bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba PAIPU NO KEMURI Hakuba - Hot tub - Laundry - Microwave 8.4 Very good 219 reviews £94 2 Oct - 3 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=16269009&PinnedHotelID=16269009&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/19000000/18580000/18572900/18572867/e637700f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Panorama Hotel Hakuba - Hot tub - Parking included - Free WiFi - Restaurant 9.0 Wonderful 66 reviews £84 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=18572867&PinnedHotelID=18572867&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/7000000/6830000/6826300/6826258/74129edb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oak Forest Hakuba - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 75 reviews £99 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=6826258&PinnedHotelID=6826258&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/41000000/40100000/40091200/40091189/3acc59ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Sunvalley Hotel Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 33 reviews £185 3 Oct - 4 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=40091189&PinnedHotelID=40091189&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15920000/15915400/15915367/a250e2e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Land Haus Dancru Netz Echo Land - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 44 reviews £54 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=15915367&PinnedHotelID=15915367&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free area shuttle - Free train station pick-up and drop-off shuttle - Free ski shuttle - Free self parking on site - Free RV/bus/lorry parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 1,800 for adults and JPY 900 for children - A restaurant - Snack bar/deli ### Things to do - 2 hot springs - Bicycle rentals - Billiards/pool table - Ski passes - Ski storage - Ski-in/ski-out access - TV in common areas ### Family friendly - Cot (surcharge) - Free area shuttle - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Terrace ### Spa - 2 hot springs - Hot springs open from 6:30 AM - 11:00 PM - Hot springs water temperature - 43 ºC - Private indoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Banquet hall - Fireplace in lobby ## Room amenities ### Bedroom - Cot (surcharge) ### Bathroom - Free toiletries - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Desk - Heating - Safe ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property The host will greet guests on arrival If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 1500.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children - Crib (infant bed) fee: JPY 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 6:30 AM to 11:00 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hotel Ougiya Hakuba Ougiya Hakuba Hotel Ougiya Hotel Hakuba Hotel Ougiya Hakuba Hakuba Hotel Ougiya Hotel Hakuba ## Frequently asked questions ### Is Hakuba Hotel Ougiya pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hakuba Hotel Ougiya? > As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Hakuba Hotel Ougiya on 22 Oct 2025 start from £110.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nagano-Hotels-Hakuba-Hotel-Ougiya.h15472936.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hakuba Hotel Ougiya? > Self-parking is free at this property. ### What time is check-in at Hakuba Hotel Ougiya? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Hakuba Hotel Ougiya? > Checkout is at 10 AM. ### Where is Hakuba Hotel Ougiya located? > Set amidst the mountains, this ski-in/ski-out hotel in Hakuba is within a 15-minute walk of Hakuba Ski Jumping Stadium, Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Happo Information Center and Kurashita Onsen are also within 15 minutes. Hakuba Station is 25 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakuba Hotel Ougiya Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 35 8 - Good 29 6 - Okay 3 4 - Poor 1 2 - Terrible 2 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### hiroki 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities シーズンオフであったため、人が少なく快適であった。朝食が美味しく子供たちも大満足でした。 ##### hiroki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### YOKO 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities 部屋が広く、浴場も広くて温泉も楽しめました。 浴場のシャワーがかなり弱かったのが残念でした。 ##### YOKO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### carlos 29 Mar 2025 Liked: Amenities hotel was great - food was delicious and the Onsen was perfect ##### carlos Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Adam 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Nice breakfast and lovely onsen on site ##### Adam Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Jason 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift. ##### Jason Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Michelle 12 Apr 2025 Liked: Cleanliness, staff & service, amenities I had a traditional Japanese room. It was super comfortable - and the view from my window of Happo One was beautiful! It was convenient walk to restaurants and bars. The Happo One gondola was a bit of a hike - but definitely within easy walking distance is the Hakuba Happo bus station. Easy to get to other mountains via the shuttle. ##### Michelle Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Tadas 16 Mar 2025 Disliked: Staff & service, property conditions & facilities, room comfort Hotel is outdated, front staff looks tired of everything. ##### Tadas Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Pernilla 20 Feb 2025 Liked: Cleanliness, staff & service Disliked: Amenities Liked the concept with beds on the floor and the room was big. Great breakfast and very nice straff. They also had a lovely Onsen. The hotel was on walking distance to the skiarea Happo One (aprox 1 km). If you wanted to go to Hakuba 47 the bus stop was right outside of the hotel with free shuttle service! ##### Pernilla Stayed 5 nights in Feb 2025 ### 8/10 Good #### Mika 18 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities The building is a bit outdated, but the Onsen was fantastic. Good local friendly atmosphere. ##### Mika Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Josh 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome. ##### Josh Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Brian 25 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly and helpful staff. Private Onsen and lots of breakfast options ##### Brian Stayed 8 nights in Feb 2024 ### 8/10 Good #### David Christian 24 Mar 2025 Liked: Cleanliness We had a pleasant stay at the Ougiya for two nights' skiing. It's a no-frills kind of place, which was fine for our needs. The room was a decent size, the onsen was good and the overall ambience was pleasant. It is an easy walk from the bus stop with various dining options and ski rental in the village. One thing to note is that although it's billed as 'ski-in ski-out', it isn't - you have to walk a few minutes to the nearest rental shop then take a shuttle bus from there to whichever slope you want to go to. This was not a major issue, it's just that the description on Expedia is not quite accurate. All in all, good value for an end-of-season ski trip. ##### David Christian Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lilyana 3 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a lovely and cozy experience. ##### Lilyana Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Brian 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly helpful staff ##### Brian Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Yuxing 24 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here. ##### Yuxing Stayed 5 nights in Feb 2024 ### 8/10 Good #### Grant 28 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort! ##### Grant ### 8/10 Good #### Scott 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities I had no option other than a traditional room, which would not be my ideal next time. ##### Scott Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Qi 17 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort pick up and drop off to the local hotel. Boss is frindly. ##### Qi Stayed 7 nights in Jan 2024 ### 8/10 Good #### Michelle 1 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities friendly service ##### Michelle ### 8/10 Good #### Andrew 6 Feb 2023 Liked: Cleanliness, staff & service Clean and fro ##### Andrew Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Marlee 8 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived to Hakuba Hotel at 3pm (the posted check-in time). However, there was no one at the front desk for 2 hours. We waited 30 minutes, then decided to leave our bags in the lobby to go out and grab some food and rent skis. When we finally got checked in, we brought our bags to our Japan style room in the hotel's annex building. It was nice at first to hear the annex was connected through an underground tunnel, however, the tunnel was filled with mold. You could see black mold in the ceiling tiles, a bucket was on the ground to catch a water leak, and the carpet tiles were all clearly pulling up due to moisture below. Our room itself seemed relatively clean, but our tatami mat bed rolls had stains all over them and our room included extra pillows, but no pillow cases. We ended up using t-shirts and towels to cover the pillows. The front desk told us that they don't provide room cleaning throughout our stay unless we request it, however, it's hard to request a room cleaning when there is never anyone at the front desk. The breakfast was not good, we found ourselves picking away at certain things that seemed good enough to eat. We were so uncomfortable in this hotel that we decided to leave early and move to a different accommodation for the last two nights. When I explained this to the front desk and requested a refund, they provided zero help. I truly do not understand how Hakuba Hotel has such good reviews, I would highly recommend not staying here. ##### Marlee Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### CHINATSU 18 Aug 2025 ##### CHINATSU Stayed 1 night in Aug 2025 ### 8/10 Good #### Nicole 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great location for accessing the mountains and enjoying the snow. There are both public and private onsens on site, the manager is lovely and helpful and the drying room for your winter equipment is also great. I have nothing but great memories :-) ##### Nicole Stayed 6 nights in Mar 2025 ### 8/10 Good #### Verified traveller 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Mar 2025 ### 8/10 Good #### Yasuaki 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yasuaki Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Bela Vista Hotel & SPA - Relais & Châteaux](https://www.expedia.co.uk/Portimao-Hotels-Bela-Vista-Hotel-SPA-Relais-Chateaux.h4478076.Hotel-Information) > > [King's Lynn Caravan & Camping Park](https://www.expedia.co.uk/Kings-Lynn-Hotels-Kings-Lynn-Caravan-Camping-Park.h25120722.Hotel-Information) > > [Spa Hotels in Ayrshire](https://www.expedia.co.uk/Destinations-In-Ayrshire-Spa-Hotels.0-0-d6051145-tSpaHotels.Hotel-Filter-Destinations) > > [Ocean Eden Bay - Adults Only - All inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Ocean-Eden-Bay-Adults-Only.h44266101.Hotel-Information) > > [Coworth Park - Dorchester Collection](https://www.expedia.co.uk/Ascot-Hotels-Coworth-Park-Dorchester-Collection.h3243047.Hotel-Information) > > [Cloister Inn](https://www.expedia.co.uk/Prague-Hotels-Cloister-Inn.h1105145.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Abbotsford Hotel](https://www.expedia.co.uk/Dumbarton-Hotels-Abbotsford-Hotel.h11907553.Hotel-Information) > > [Le Royal Méridien Place Vendôme Lusail](https://www.expedia.co.uk/Doha-Hotels-Le-Royal-Meridien-Doha.h76511708.Hotel-Information) > > [El Mouradi Palm Marina](https://www.expedia.co.uk/Port-El-Kantaoui-Hotels-El-Mouradi-Palm-Marina.h1659692.Hotel-Information) > > [Hotels in Sidmouth](https://www.expedia.co.uk/Sidmouth-Hotels.d182643.Travel-Guide-Hotels) > > [MYND Adeje](https://www.expedia.co.uk/Adeje-Hotels-Mynd-Adeje.h71109970.Hotel-Information) > > [NH Collection Copenhagen](https://www.expedia.co.uk/Copenhagen-Hotels-NH-Collection-Copenhagen.h67669497.Hotel-Information) > > [The Palms Turks and Caicos](https://www.expedia.co.uk/Providenciales-Hotels-The-Palms-Turks-And-Caicos.h1161674.Hotel-Information) > > [Hotels near Dubrovnik Ferry Port](https://www.expedia.co.uk/Dubrovnik-Ferry-Port-Hotels.0-l6292988-0.Travel-Guide-Filter-Hotels) > > [Killashee Hotel](https://www.expedia.co.uk/Naas-Hotels-Killashee-Hotel.h908930.Hotel-Information) > > [Craft Beer Central Hotel](https://www.expedia.co.uk/Gdansk-Hotels-Craft-Beer-Central-Hotel.h18419658.Hotel-Information) ### Flights > [Flights from Sydney (SYD) to Townsville (TSV)](https://www.expedia.co.uk/lp/flights/syd/tsv/sydney-to-townsville) > > [Flights from London (LHR) to Lannion (LAI)](https://www.expedia.co.uk/lp/flights/lhr/lai/london-to-lannion) > > [Flights from Elche (ALC) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/alc/edi/alicante-to-edinburgh) > > [Jet2](https://www.expedia.co.uk/Jet2-Flights.cLS.Travel-Guide-Airlines) > > [Flights from Luton (LTN) to Amsterdam (AMS)](https://www.expedia.co.uk/lp/flights/ltn/ams/london-to-amsterdam) > > [Flights from Southend-on-Sea (SEN) to Liverpool (LPL)](https://www.expedia.co.uk/lp/flights/sen/lpl/london-to-liverpool) > > [Flights from Atlanta (ATL) to Austin (AUS)](https://www.expedia.co.uk/lp/flights/atl/aus/atlanta-to-austin) ### Cars > [Car hire in Calais](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Calais.d6664.Car-Hire-Guide) ### Activities > [Things to do in Sidi Ifni](https://www.expedia.co.uk/Things-To-Do-In-Sidi-Ifni.d6258265.Travel-Guide-Activities) ### Packages > [Cala Galdana Holidays](https://www.expedia.co.uk/Cala-Galdana.d6049898.Holidays-City-Breaks) ### General > [Visit Antalya City Centre](https://www.expedia.co.uk/Antalya-Antalya-City-Centre.dx6156904) > > [Visit Sheringham](https://www.expedia.co.uk/Sheringham.dx602492) > > [Visit Fafe](https://www.expedia.co.uk/Fafe.dx4717)