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Hakuba Märchen House

3.0 star property
Experience the thrill of skiing with easy access to slopes. Unwind afterwards with great amenities like an outdoor pool.

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Located near Hakuba Happo-One Ski Area, Hakuba Märchen House is a haven for winter enthusiasts. Enjoy ski-in/ski-out access, a seasonal outdoor pool, and tennis courts while unwinding in the sauna or connecting to WiFi - previous guests have loved this combination of adventure and relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hakuba Märchen House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Märchen House?

Self-parking is free at this property.

What time is check-in at Hakuba Märchen House?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Hakuba Märchen House?

Checkout is at 10 AM.

Where is Hakuba Märchen House located?

Set amidst the mountains, this ski-in/ski-out hotel in Hakuba is steps from Hakuba Happo-One Ski Area and within 6 mi (10 km) of Hakuba Ski Jumping Stadium and Hakuba Iwatake Ski Resort. Hakuba 47 Winter Sports Park and Hakuba Goryu Ski Resort are also within 6 mi (10 km).

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities
Very nice room, great location, very lovely and accomodating staff! Recommend!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to skiing, good breakfast, othe quality food nearby.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great location, food and staff very close to kokusai lift!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

John Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were AMAZING! The location was perfect, in walking distance to Happo One. I loved the traditional style of the accommodations. I highly recommend this establishment to anyone who is looking to ski or snowboard during the day and a touch of traditional Japanese when it is time to rest and relax.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good traditional style room with futon beds. Basic but serviceable onsen. Good access to ski fields. Free puddings each day!
Stayed 5 nights in Feb 2025
Verified

4/10 Poor

Renee

Disliked: Property conditions & facilities
When we arrived we tried calling and messaging the property with no luck. We were trying to get them to pick us up at the bus station. When we organized our own taxi and checked in we were advised there is no phone to contact them. Other properties had shuttles to pick them up. The hotel was clean but very basic. It was very expensive for what it was. The breakfast we chose not to pay for as it was $30,000 yen per person and we already paid over $4,000 AUD for 5 nights. There was one lady at reception that helped us get a reservation one night for dinner as we didn’t know you had to book way in advance to eat out at any of the restaurants. The hotel was located close to the ski field, but was up a hill and at least a 16min walk into town to any close restaurants nearby. Would choose somewhere else next time. Was overpriced and very basic accommodation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, would recommend to everyone
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was extremely tight but everything else was enjoyable. The gear storage area was a great asset to us.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities
Good
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Everything was amazing. Thank you so much for a great stay!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Grst
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
設備は古いが、綺麗にしており満足しました。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025