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Phoenix Chalets

Photo gallery for Phoenix Chalets

Featured image
Terrace/patio
Terrace/patio
0-inch Smart TV with digital channels, TV, Netflix
0-inch Smart TV with digital channels, TV, Netflix

Overview of Phoenix Chalets

Entire home

Phoenix Chalets

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Washer
  • Dryer
  • Outdoor Space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
4690-2 Hokujo, Hakuba, Nagano, 399-9301

Explore the area

  • Popular LocationHappo Information Center9 min walk
  • Popular LocationHakuba Mini Train Park10 min walk
  • Popular LocationHappo-one Adam Gondola10 min walk

Choose dates to view prices

Luxury Chalet, 3 Bedrooms

  • 1528 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Luxury Chalet, 2 Bedrooms

  • 1206 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Phoenix One Chalet

  • 3046 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 10
  • 3 King Beds and 2 Single Bunk Beds

About this area

Hakuba

Phoenix Chalets is located in Hakuba. Hakuba Valley Ski Area and Happo Information Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chubu-Sangaku National Park and Hakuba Green Sports Park. Take in the nearby slopes with snowboarding and skiing lessons, or try out other outdoor activities such as snowshoeing and snowmobiling.

What's nearby

  • Happo Information Center - 9 min walk
  • Hakuba Mini Train Park - 10 min walk
  • Happo-one Adam Gondola - 10 min walk
  • Hakuba Ski Jumping Stadium - 18 min walk
  • Hakuba Olympic Museum - 5 min drive

Getting around

  • Hakuba Station - 7 min drive

Restaurants

  • Hummingbird - 2 min walk
  • Ohyokkuri - 8 min walk
  • Maeda - 10 min walk
  • Unjaune - 10 min walk
  • Roots Cafe - 15 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Phoenix Chalets

Winter wonderland with a ski shuttle
Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Chalets for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and complimentary wireless Internet access. All 10 holiday homes boast deep soaking bathtubs and heated floors, plus kitchens and Smart TVs with digital channels. Washers/dryers and in-room free WiFi are standard, as are TVs with Netflix.
Phoenix Chalets offers 10 forms of accommodation with washers/dryers and espresso makers. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4.5-star property has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Hakuba property provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Ski equipment hire shops, skiing lessons and snowboarding nearby
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • Free train station pick-up shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle on request, at scheduled times
  • Free ski shuttle
  • Car not required

Family friendly

  • Cots (infant beds): JPY 3000.0 per day
  • Children stay free

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Electric kettle
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 3500 for adults and JPY 1750 for children
  • 1 restaurant
  • 1 bar

Bedrooms

  • Extra-futon mattress (surcharge)
  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Deep-soaking bath
  • Hairdryer
  • Free toiletries
  • Bidet
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Heated floors

Entertainment

  • 0-inch smart TV with digital service
  • Netflix

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk

Things to do

  • Snowshoeing nearby
  • Snowmobiling nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 10 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3000.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3500 for adults and JPY 1750 for children (approximately)
  • Futon bed fee: JPY 7000 per day
  • Crib (infant bed) fee: JPY 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Property registration number 第H21 18−30号

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

Phoenix Chalets House Hakuba
Phoenix Chalets House
Phoenix Chalets Hakuba
Phoenix Chalets Hakuba
Phoenix Chalets Private vacation home
Phoenix Chalets Private vacation home Hakuba

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 3 out of 5 reviews
5 - Excellent 60%
Rating 4 - Good. 2 out of 5 reviews
4 - Good 40%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

4.6/5

Cleanliness

3.5/5

Staff & service

5.0/5

Amenities

5.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities
施設も新しく非常に快適でした。
Stayed 2 nights in Jul 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
Stayed 3 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019