Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
80% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom AU

Worst hotel in Florence

Posted 14-Jan-2015
So bad I left & found a new hotel for my stay. Hotel reception was cranky & didn't give me any information about checking out times, breakfast, no map of the area, nothing. The room was horrible. It felt extremely dirty. There was dust covering the broken bedside lamps. Children's hand prints on the door. The walls were dirty. The bath room was the worst. The shower was over the top of the toilet. So if you turned the water on to have a shower, you would be wetting the toilet also. Also when I was riding in the elevator it stopped & opened, the cleaning maid came inside & started to vacum. Then told me to 'move'! I was shocked & found that to be beyond rude. Don't stay here. Ever.
2 out of 5
by A verified travellerfrom UK

Good location in centre of Florence.

Posted 13-Jan-2015
Pros: N/A
Location: Very central, 2 minutes to the Duomo.
Arrived to find that I'd been allocation a room in a different, 'partner', hotel around the corner. No explanation offered.
5 out of 5
for Families
by A verified traveller

Appartamento a via dei boni

Posted 12-Jan-2015
Pros: Tutto!
Cons: Nessuno
Location: Centralissimo, fra piazza del duomo e la stazione dk santa Maria novella?
Abbiamo avuto la fortuna di pernottare due notti nell'appartamento sito a via dei Boni, davvero confortevole, il massimo del rapporto qualità / prezzo.
2 out of 5
for Everyone
by A verified travellerfrom London

Basic hotel in Central location

Posted 27-Dec-2014
If you're not planning to be in the hotel much then this is ok. Breakfast is very basic - bread roles and coffee from a machine. No TV in room and towels were like bed sheets. The location is ideal except for one thing. We didn't sleep on Saturday night because of the noise round about the duomo all night. The shutters in the room didn't close properly so that didn't help. On the plus side the roof terrace has amazing views of the Duomo.
2 out of 5
for Everyone
by A verified travellerfrom Roma

Albergo in ottima posizione nella città

Posted 23-Dec-2014
Peccato che le stanze lasciano a desiderare...in particolare il bagno, piccolissimo, trovato sporco già all arrivo, con una doccia (molto molto piccola) dalla quale scendeva l acqua contata,non sufficiente. E la colazione...bevande preparate con distributori elettronici nei quali mancava l opzione caffe e x mangiare panini sfusi con marmellate. Peccato xke la posizione dell albergo ê ottima.
1 out of 5
by A verified travellerfrom Valencia


Posted 24-Nov-2014
Como se hace de noche a las 5, y teniamos que volver al hotel, por nombrarlo de alguna manera, solo nos podiamos entretener con el movil, o perioidico. No habia ni sillones o sofa comodos, ni television, asi que a las 9 , a dormir.
2 out of 5
by A verified traveller


Posted 16-Nov-2014
Pros: son emplacement
Cons: une bonne rénovation complète de l'hotel
Location: hotel situé dans le centre historique. Tout à porté de main (visites culturelles, monuments, et accessoirement boutiques....
idéalement situé cependant, l'hotel mérite de grosses rénovations, un coup de peinture ne ferait pas de mal, le mobilier est vétuste...
1 out of 5
by A verified travellerfrom 日本


Posted 08-Nov-2014
3 out of 5
for Everyone
by A verified travellerfrom Stockholm

Mycket centralt ett kvarter från Domen.

Posted 04-Nov-2014
Vi väcktes av kyrkklockor 7 varje morgon, vilket var ok. Nära till alla sevärdhether, restauranger och shoping. Rummet var kallt i oktober men duschen hade obegränsat varmt vatten och utsikten från terassen på plan 6 var fantastisk. Slitet men billigt hotell och vänlig personal men usel frukost.
3 out of 5
for Everyone
by A verified travellerfrom Enhörna


Posted 24-Oct-2014
Pros: Läget och terassen.
Cons: Frukosten har kommenterats flitigt med om hur dålig den var, det kan man väl hålla med om att det inte var någon höjdare men för ett 2 stjärniga hotel
Location: Mitt i gamla stan, nära till allt av intresse, shopping och kultur. Ca 10 min i rask takt till flygbuss/tåg.
Som flera hade skrivit så vart många placerade i en annan byggnad med lägenhet i stället för i hotellbyggnaden,då jag endat bokat detta hotell för terassens och lägets skull (och hiss) så mailade jag hotellet och bad att få bli placerad där. Ok svarade dom. När vi kommer ner mitt i natten till hotellet så är vi inbokade i lägenheten 2 kvarter bort, jag visar mitt mail om vad de lovat och de säger att i natt är det fullt men i morgon kan vi få flytta till hotellet...