Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
80% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travellerfrom London

close to the city center

Posted 19-Mar-2015
Pros: location
Cons: the staff attitudine
the staff (from the reception) was very impolite- they responded to my questions but they were not nice at all. Breakfast is basic but it is alright. The hotel was clean.
3 out of 5
for Everyone
by A verified travellerfrom Schweiz

Das Hotel liegt im Stadtzentrum nahe beim Dom.

Posted 26-Feb-2015
Pros: Die Betten, die Lage und die Reinemachefrauen.
Cons: Es ware toll, wenn man für einen Schluck Rotwein beim Picknick auf der Terrasse ein Glas haben könnte!
Location: Museen. Dom. Restaurants.
Die Betten sind sehr gut, habe sehr gut geschlafen! Die Zimmer sind einfach, aber geschmackvoll eingerichtet - das gefällt mir. Habe auf der Dachterasse mit Blick auf die Domkuppel gepicknickt! Super! Auch für den nächtlichen Strassenlärm habe ich eine gewisse Sympathie, der gehört doch irgendwie zum Stadtleben dazu. ...
1 out of 5
by A verified travellerfrom AU

Worst hotel in Florence

Posted 14-Jan-2015
So bad I left & found a new hotel for my stay. Hotel reception was cranky & didn't give me any information about checking out times, breakfast, no map of the area, nothing. The room was horrible. It felt extremely dirty. There was dust covering the broken bedside lamps. Children's hand prints on the door. The walls were dirty. The bath room was the worst. The shower was over the top of the toilet. So if you turned the water on to have a shower, you would be wetting the toilet also. Also when I was riding in the elevator it stopped & opened, the cleaning maid came inside & started to vacum. Then told me to 'move'! I was shocked & found that to be beyond rude. Don't stay here. Ever.
2 out of 5
by A verified travellerfrom UK

Good location in centre of Florence.

Posted 13-Jan-2015
Pros: N/A
Location: Very central, 2 minutes to the Duomo.
Arrived to find that I'd been allocation a room in a different, 'partner', hotel around the corner. No explanation offered.
5 out of 5
for Families
by A verified traveller

Appartamento a via dei boni

Posted 12-Jan-2015
Pros: Tutto!
Cons: Nessuno
Location: Centralissimo, fra piazza del duomo e la stazione dk santa Maria novella?
Abbiamo avuto la fortuna di pernottare due notti nell'appartamento sito a via dei Boni, davvero confortevole, il massimo del rapporto qualità / prezzo.
2 out of 5
for Everyone
by A verified travellerfrom London

Basic hotel in Central location

Posted 27-Dec-2014
If you're not planning to be in the hotel much then this is ok. Breakfast is very basic - bread roles and coffee from a machine. No TV in room and towels were like bed sheets. The location is ideal except for one thing. We didn't sleep on Saturday night because of the noise round about the duomo all night. The shutters in the room didn't close properly so that didn't help. On the plus side the roof terrace has amazing views of the Duomo.
2 out of 5
for Everyone
by A verified travellerfrom Roma

Albergo in ottima posizione nella città

Posted 23-Dec-2014
Peccato che le stanze lasciano a desiderare...in particolare il bagno, piccolissimo, trovato sporco già all arrivo, con una doccia (molto molto piccola) dalla quale scendeva l acqua contata,non sufficiente. E la colazione...bevande preparate con distributori elettronici nei quali mancava l opzione caffe e x mangiare panini sfusi con marmellate. Peccato xke la posizione dell albergo ê ottima.
1 out of 5
by A verified travellerfrom Valencia


Posted 24-Nov-2014
Como se hace de noche a las 5, y teniamos que volver al hotel, por nombrarlo de alguna manera, solo nos podiamos entretener con el movil, o perioidico. No habia ni sillones o sofa comodos, ni television, asi que a las 9 , a dormir.
1 out of 5
for Getaway With Friends
by A verified traveller

You get what you pay for

Posted 24-Nov-2014 on Hotels.com
The hotel overall is very old and tired looking. The rooms are extremely basic. Bed was comfortable enough for two nights and bathroom was clean. Worst part is how noisy the hotel is. It is right on a main street and I could not get a good nights sleep due to the noise of the bell tower, street sweepers, pedestrians below, etc. However, if you want your own room and bathroom, at around 35 euros per night this is still a good deal and better than a hostel.
2 out of 5
by A verified traveller


Posted 16-Nov-2014
Pros: son emplacement
Cons: une bonne rénovation complète de l'hotel
Location: hotel situé dans le centre historique. Tout à porté de main (visites culturelles, monuments, et accessoirement boutiques....
idéalement situé cependant, l'hotel mérite de grosses rénovations, un coup de peinture ne ferait pas de mal, le mobilier est vétuste...