We booked two rooms for our family and stayed two nights in June 2015. The staff was welcoming and helpful. The rooms were clean and comfortable. Overall, this hotel was a great choice and we were very comfortable.
The location was so convenient as we just had to cross the street from the Train Station. Everything is at walking distance. The room was clean and the bathroom was big. The cleaning staff does a great job every time.
"Very nice hotel. Beautiful inside, very spacious. "
It was wonderful. Good location near train station. The rooms were spacious and bright with great views. Breakfast was deloghtful and there were many sitting areas all over. We also enjoyed drinks by the bar one night. The staff was friendly and helpful. It really was a perfect stay.
This is a beautiful, quiet and elegant hotel. We loved it and would go back and stay for a month if we could. The staff, bartenders, maid, all were courteous and helpful. We had a very comfortable room and beautiful marble bathroom. So quiet and cool for sleeping. Would recommend very highly.
Stayed 5 nights. Best breakfast buffet found during 3 1/2 weeks in Italy. Inadequate drawer or shelf space to unpack, although plenty of hangers in wardrobe. Fantastic location, although I wish we had taken a taxi from the train station instead of trying to walk. It is difficult to find your way while carrying/rolling luggage through the multiple streets and heavy traffic that converge at the station. Once there, however, the location is fantastic. Staff quickly remade king sized bed into two twins for my friend and me. Very nice restaurant with friendly staff right across the street (at street corner to the left). Did not try hotel restaurant.
"Close to the train station and very friendly staff"
We stayed a short one night but enjoyed it very much. Staff was very very friendly and made us feel at home. We had to leave earlier than usual breakfast time (7:30 AM) but they let us have breakfast before that. We could deposit our baggage for free for the day we checked out.
The hotel is in old building but the room was very well maintained and kept very clean. We really enjoyed the stay.
Santa Maria Novella Station is the main train station in Florence, with high-speed rail connections to Rome and Bologna. The station is in central Florence, situated near local landmarks like the Arno River, Santa Maria Novella, and Giardini della Fortezza.
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