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1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Guest reviews

4.4/5 Excellent
367 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationFlorence Baptistery4 min walk
Popular LocationPiazza della Signoria5 min walk
Popular LocationBasilica of Santa Maria Novella6 min walk
AirportFlorence (FLR-Peretola)27 min drive

Choose dates to view prices

  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Double Room
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsJunior Suite
  • Room, Connecting Rooms

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 Double Bed and 2 Single Beds
    More detailsRoom, Connecting Rooms
  • Classic Single Room

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsClassic Single Room
  • Triple Room

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed OR 3 Single Beds
    More detailsTriple Room
  • Suite

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed OR 3 Single Beds
    More detailsSuite
  • Family Room

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room
  • Panoramic Suite

    Room amenities

    • 603 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsPanoramic Suite
  • Superior Double or Twin Room

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double or Twin Room
  • Junior Suite (View)

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsJunior Suite (View)
  • Suite (Heritage)

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsSuite (Heritage)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Florence

Located in Duomo neighbourhood, Helvetia & Bristol Firenze – Starhotels Collezione is connected to the convention centre. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Ponte Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Spend some time exploring the area's activities, including golfing.

Visit our Florence travel guide
Map
Popular Location

What's nearby

  • Florence Baptistery - 4 min walk
  • Piazza della Signoria - 5 min walk
  • Medici Chapels - 6 min walk
  • Basilica of Santa Maria Novella - 6 min walk
  • Palazzo Vecchio - 7 min walk

Getting around

  • Florence-Cascine Station - 5 min drive
  • Florence Santa Maria Novella Station - 10 min walk
  • Florence (FLR-Peretola) - 27 min drive

Restaurants

  • Bristol Winter Garden — 1 min walk
  • Il Baretto del Bristol — 1 min walk
  • Obicà - 1 min walk
  • Trattoria Marione - 2 min walk
  • La Bussola - 2 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Luxury hotel connected to the convention centre in Duomo, walk to Piazza della Signoria
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. All 67 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Helvetia & Bristol Firenze – Starhotels Collezione offers 67 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in April 2019.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 50 per day
  • Valet parking: EUR 50 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 35 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 23-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35 per person (approximately)
  • Self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day
  • Nearby parking fee: EUR 50 per day
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and through room service
The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence

Frequently asked questions

Can I cancel my reservation for free at Helvetia & Bristol Firenze – Starhotels Collezione and receive a full refund?
Yes, Helvetia & Bristol Firenze – Starhotels Collezione offers free cancellation on select room rates, because flexibility matters! Please refer to Helvetia & Bristol Firenze – Starhotels Collezione cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per stay.
How much is parking at this hotel?
Self-parking is available for EUR 50 per day. Valet parking is available for EUR 50 per day.
What time is check-in at this property?
Check-in is from 2:00 PM to 5:30 AM.
What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
Located in Duomo, this luxury hotel is within a 10-minute walk of Strozzi Palace, Piazza della Signoria, and Palazzo Vecchio. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within 10 minutes. Florence Santa Maria Novella Station is 10 minutes by foot and Stazione Porta al Prado, Florence, Italy is 18 minutes.

Guest reviews

Overall score and ratings for Helvetia & Bristol Firenze – Starhotels Collezione

4.4
Excellent
5 - Excellent
219
4 - Good
106
3 - Okay
27
2 - Mediocre
11
1 - Poor
4
4.6
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with exceptional dining

The service and hotel itself were lovely. The restaurant was exceptional.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property with fantastic staff and beautiful rooms Reaaly close to everything

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel at center Florence, very profesional staff.

Stayed 3 nights in Dec 2019