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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property
Luxury hotel connected to a railway/underground station in Florence with a full-service spa

Choose dates to view prices

Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Dinner served, Regional cuisine, al fresco dining
Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Pool
Lobby
In the heart of Florence, Helvetia & Bristol Firenze – Starhotels Collezione offers a luxurious retreat. Relax with a hot stone massage or unwind by the fireplace in the lobby, and enjoy dinner at Cibrèo Ristorante Cocktai or shopping on site. With fitness classes at your fingertips and free WiFi throughout, this boutique hotel near Historic Center - Downtown has left guests impressed with its helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking available
  • Breakfast available
  • Room service
The current price is £365
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double or Twin Room (Helvetia)

Deluxe Double or Twin Room (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Room (Cozy)

Room (Cozy) | 1 bedroom, premium bedding, minibar, in-room safe

Room (Cozy)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 140 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Bristol)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | 1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

Junior Suite (View - Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds

View all photos for Suite Bristol

Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Suite Bristol

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Presidential Suite Bristol

Presidential Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite Bristol

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
  • 1066 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The Excelsior, a Luxury Collection Hotel, Florence

Historic Centre of Florence
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 348 reviews
The price is £560
includes taxes & fees
27 Aug - 28 Aug
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About the area

Map
Via Dei Pescioni 2, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Ponte Vecchio - 5 min walk - 0.3 miles
  • Piazza della Signoria - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Hard Rock Cafe Florence - ‬2 min walk
  • ‪Colle Bereto - ‬1 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪La Bussola - ‬2 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Luxury boutique hotel remodelled in 2021 and located near Ponte Vecchio
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on-site and dry cleaning/laundry services. Indulge in a hot stone massage, a body treatment and a facial at the on-site spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante Cocktai, features al fresco dining and dinner. In addition to a fireplace in reception and car hire on-site, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), smoke-free property and free newspapers
  • Wedding services, tour/ticket information and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 89 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, bidets and baths or showers
  • 32-inch TVs with satellite channels
  • Childcare services, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante Cocktai

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (95 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Renovated entire property - April 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 40 per person
  • Self-parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJ5NDZ7I
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 45 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on 27 Aug 2025 start from £365.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Helvetia & Bristol Firenze – Starhotels Collezione?

Self-parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Helvetia & Bristol Firenze – Starhotels Collezione located?

Located in Historic Centre of Florence, this luxury hotel is within a 10-minute walk of Strozzi Palace, Ponte Vecchio, and Cathedral of Santa Maria del Fiore. Uffizi Gallery and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes.

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Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 522 reviews
Rating 8 - Good. 115 out of 522 reviews
Rating 6 - Okay. 32 out of 522 reviews
Rating 4 - Poor. 11 out of 522 reviews
Rating 2 - Terrible. 7 out of 522 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omg location !!! breakfast amazing ,, staff great ! the stay was beautiful ! will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Family of fove absolutely loves the property. The staf were genuinely the kindest and most helpful and the hotel was beautiful - we loved our adjoining suite / room for the kids - just perfect! And could not be a better location.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
This historic hotel is sheer opulence. The perfect location! Walking distance to beautiful cafes, bars and restaurants as well as every cultural stop and must see in Florence. The staff are kind and obliging, generous with their time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. I stay at 5 start hotels non stop and this was good. What made it good was amazing educated personal. Especially 2 concierges. All details on this hotel were good and beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

J

Amazing hotel and the personal. Rxpecialiy the 2 consisted
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Helvetia & Bristol! The hotel is beautiful, the location is perfect, and the staff couldn’t have been kinder or more attentive. They really went out of their way to make us feel welcome—and our dog was treated like royalty. He got just as much attention (if not more!) than we did. It’s rare to find a place that’s this elegant and still so down-to-earth and dog-friendly. We’re already looking forward to our next visit!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The hotel was extraordinary from check-in to check-out. The property itself was immaculate, the staff friendly, and the service superb.
Stayed 3 nights in May 2025

10/10 Excellent

Ehab

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 class property
Stayed 1 night in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

S B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class and style

A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

ZORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay great location
Stayed 4 nights in Feb 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Property is kept in clean immaculate condition with a wonderful spa. Situated within walking distance of all major attractions. An ideal property to explore Florence and offers good relaxation facilities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/
Stayed 6 nights in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, we she my wife and 2 girls 7-9yrs old. The staff was excellent, th property was in a very good location. I’m definitely staying again.
Stayed 2 nights in Jan 2025