4/5 Good
kristen
Travelled with family
17 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Relais Hotel Centrale - Residenza D 'Epoca
Photo gallery
Overview of Relais Hotel Centrale - Residenza D 'Epoca
VIP Access
Relais Hotel Centrale - Residenza D 'Epoca
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
- Cathedral of Santa Maria del Fiore4 min walk
- Ponte Vecchio10 min walk
- Uffizi Gallery10 min walk
- Florence (FLR-Peretola)10 min drive
Choose dates to view prices
About this area
Florence
Located in Florence's Duomo neighbourhood, Relais Hotel Centrale - Residenza D 'Epoca is in the city centre and near a metro station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Palazzo Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Take some time off to enjoy the winery tours and health/beauty spas in the area, or get some fresh air with adventures like ecotours nearby. Guests appreciate the hotel's central location.
View in a map
What's nearby
- Medici Chapels - 2 min walk
- Cathedral of Santa Maria del Fiore - 4 min walk
- San Lorenzo Church - 4 min walk
- Ponte Vecchio - 10 min walk
- Uffizi Gallery - 10 min walk
Getting around
- Cascine Station - 4 min drive
- Florence Santa Maria Novella Station - 7 min walk
- Peretola Airport (FLR) - 10 min drive
Restaurants
- Giglio Rosso - 3 min walk
- Il Nutino - 3 min walk
- Croce al Trebbio - 3 min walk
- Nobile Bistrò - 3 min walk
- Eataly Firenze - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking on site (EUR 24 per day; includes in/out privileges)
- Limited on-site parking
- Wheelchair-accessible parking available
- On-site parking options include a carport and a garage
- Off-site parking for EUR 24 per day; discounts available
- 24-hour return airport shuttle (surcharge)
Food and drink
- Free full breakfast available daily 7:00 AM–10:30 AM
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
- Hosted evening meal available daily for a fee of EUR 26
Things to do
- Fitness centre
Family friendly
- Babysitting/childcare (surcharge)
- Children's games
- Children's toys
- In-room childcare (surcharge)
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- German
- Italian
- Portuguese
- Spanish
Business services
- 24-hour business centre
- Computer station
- Conference centre (2153 square feet of space)
- Coworking spaces
- Meeting rooms 2
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Couples dining
- Romance packages available
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Frette Italian sheets
- Heating
- Hypo-allergenic bedding
- Memory-foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Bidet
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 40-inch flat-screen TV
- TV/satellite channels
Food and drink
- Champagne service
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers (weekdays)
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Policies
Check-in
Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to Covid-19, the breakfast room is closed. Breakfast is delivered to guestrooms.
Renovations and closures
This property is closed from 1 November 2020 to 25 June 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per day
Dogs and cats welcome
1 per room (up to 22 lbs/10 kg)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
- Valet parking fee: EUR 24 per day (in/out privileges)
- Nearby parking fee: EUR 24 per day
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
- Hosted evening meal: EUR 26
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Centrale Florence
Centrale Hotel
Relais Hotel Centrale - Residenza D 'Epoca Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Hotel Centrale - Residenza D 'Epoca Florence
Relais Centrale Florence
Relais Centrale
Relais Hotel Centrale - Residenza D 'Epoca Hotel Florence
Frequently asked questions
4.4
Excellent
4.5/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.3/5
Property conditions & facilities
3/5 Okay
Leilani
12 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities
HOT HotelCentrale
Stayed 1 night in Jul 2020
4/5 Good
Nickole
19 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
5/5 Excellent
Verified traveller
27 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
Verified traveller
12 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020