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"Room was excellent, bed very comfortable. Unlimited continental breakfast was also excellent. Staff were very friendly and helpful. I would definitely recommend this hotel and am looking forward to staying there again when I return to Chester."

"Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours."

"We had a late arrival 1am after our flight in to Liverpool. Two guys on reception with the warmest welcome you could wish for. The room was small but ok. It had a sofa bed in it that the hotel had made ready even though I rang to say we only need the double bed not the sofa too. This took up so much of the space it was cramped even for just two people how you would expect more people to be comfortable is beyond the imagination. Breakfast staff were pleasant though the breakfast wasn’t up to much. Hard rubber eggs well done bacon cold mushrooms. The lady on reception when we checked out was very pleasant. "

"The breakfast was as good as you can expect for a 3 star hotel. We had no complaints there. Did not use other facilities. "

"Daniel on reception was so nice and made our overnight stay just perfect. Will definitely stay here again and recommend. Great location."

"Accommodation was acceptable. Disappointed that there was no facility to sit in a lounge for a coffee etc outside of bar opening times. I would have liked to sit in the lounge and enjoy a coffee/drink but nothing available until midday. The shower was over the bath but handle on bath were not secure so unsafe."

"Super handy and really good stay - 2 day stag do with Grand National as the main event! Hotel location is brilliant for Lime Street, Liv Central and all the central bars. My room (double) was very nice but lads in the twins found it quite basic. On-site bar / pub is great to get going - low prices. Value was ok for Grand National weekend but a bit steep otherwise."

"I have stayed at this hotel many times with no issues, after the checking into our room we noticed the toilet would not flush, we reported it to reception and nothing was done for our two night stay we were constantly updating reception. We have to go down two floors to go to the toilet. Totally unacceptable."