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Smelling room no air freshers

Excellent hotel.good value for money, clean and inviting. No fuss check in

Personable, helpful staff, beautiful building.

Parking at NCP Birmingham High Street car park at discounted rate of £10.50, ensure you ask for exit ticket. Easy to find, clean and comfortable. Complimentary breakfast was good. Complimentary Hot beverages throughout the day near reception. Kitchenette was handy and fridge was convenient. Downside was bathroom sink was slow to drain and waste hole was so dirty. Shower isn’t powerful enough, but all was clean. Major tram works going on in Corporation Street, however requested a higher...

A weekend to visit our daughter who is at Birmingham University. The room was a little small but cosy and absolutely fulfilled our needs. We were given a top floor room as requested. We arrived at midday but were able to check in straight away. The car park was busy as there was a conference at the hotel that day but we managed to park ok. We dined in the 1900 Restaurant in the evening - the food was presented well and was delicious. Service was great and the lighting and background music...

Nice hotel. Really enjoyed our stay

Nothing bad to say at all

Very good, probably the best hotel I’ve stayed in the uk,

Really great hotel for the price. Excellent location for bars and Symphony Hall.

Absolutely amazing the room was just brill,the pool was so relaxing, the grounds were beautiful,staff were friendly and helpful, food was pricey but what do you expect with such an amazing place,we will defiantly be going back

Stunning Hotel Spa, room was superb, every staff member was happy and had time for you. The Spa was a dwlight to yse with a decent hot sauna & Steam room, jacuzzi jets were wonderfully powerful & a lovely pool to swim in. The bar food was great & the resturant food the next day was very tasty. Was an absolutely pleasure to stay there, coulfnt failt it.

Clean, modern, easy check in process

Great place for a treat, booked inclusive of eveing meal and really enjoyed it all. Room had been upgraded when we arrived as an added bonus. Nice bathroom - underfloor heating, walk in shower. Great views from the room.

An absolutely lovely stay. When we arrived, we were greeted warmly by Allanah and she was kind and attentive. She showed us around, before escorting us to our room and answering our questions. Our room was beautifully decorated, warm and cosy. The bathtub was deep and sumptuous, the toiletries provided were fresh and felt lovely and the home baked cookies in the room were a nice (and tasty) touch. We had booked a table at Smoke for dinner, and when the reservation rolled around it was pouring...

Wow! What a find. The staff, food, rooms, parking…everything was top notch. We will definitely return. Thank you for a super stay.