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"All very good, staff very attentive "

"Clean, quiet, great breakfast selection. Spacious room - we will be back!"

"This hotel was well kept and the room was clean. The reception team were helpful and polite. The grounds were well kept also. The rest of the hotel I wasn’t as impressed with. We were “selected” for an upgrade “offered” for an additional £20 but upon checking this it was the usual rate on Expedia, so hardly an offer! The room was very basic and it was a superior room, I dread to see the standard room. The shower was designed for someone under 5,8ft as I had to crouch to get under it. We asked for a quote room but I doubt there is any such thing as it’s right on the flight path, motorway and train line so it was very noisy throughout our stay. The walls are paper thin so could hear everything. The pool was freezing cold so my son wouldn’t go in it and the jacuzzi was only for over 16’s for some random reason, so as a family we couldn’t even enjoy that part. The gym also was for over 16’s too so another facility we couldn’t use. We didn’t try the on site restaurant as the prices weren’t cheap and you gave resorts world next door with loads of variety to eat and slightly cheaper. The positive is that it’s close to the nec and Birmingham int station. I’d look around for better budget hotels next time."

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"Perfect down to the last detail, such as steel kettle instead of plastic or good block out curtains. Very nice staff. Uber clean."

"All excelent"

"Grounds, staff, beds and linen, cuisine,facilities all excellent & value."

"Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard."

"All the staff were excellent- hard-working, helpful and cheerful. We attended a concert at Symphony Hall so the hotel was ideally placed. Our room was clean, spacious with a walk-in shower. Breakfast was self serve with loads of choice although no one seemed to figure out how the pancake machine worked. We had a very good stay. Our only criticism is the lack of signage on the hotel exterior which made it quite difficult to locate. "