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"Very Basic rooms. Toilet separate to room, with small shower cubicle and sink in the room. Won't be using again."

"Staff very welcoming and polite, breakfast was excellent"

"Excellent staff very helpful at check in and also giving ideas for what to do in the area. Clean room and lovely breakfast."

"The room was really spacious (corner room) and beds comfortable but the bathroom was dirty, the toilet had blood splatters down the outside of it and on the wall to the side of it, as well as a dirty sewage smell coming from the sink. Breakfast was busy and had to wait a while for a table but the staff were so lovely and clearly working very hard, the food was good so only improvement would be to increase the seating area quantity."

"Great hotel, staff couldn’t do enough"

"Very tired rooms, but good quality food and decent facilities."

"Friendly and helpful staff, especially on Reception. Pool and spa lovely, too. Ideal location walkable from Birmingham International Station and into NEC."

"Stayed for 2 nights , 2nd night I could hear a humming what sounded like a generator or something similar which was slightly annoying. AC worked well , food was excellent "

"Excellent evening meal. Noise from generator all night in room 142. The only downside to our stay. "