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"Perfect down to the last detail, such as steel kettle instead of plastic or good block out curtains. Very nice staff. Uber clean."

"The hotel was welcoming, clean, light, staff were lovely. Corridors were quiet, couldn't hear any neighbours, which was a bonus as I needed to work and I needed a good night's sleep. The room was clean, although I found a dirty sock (which wasn't mine) in the corner of the wardrobe. The water from tap in the bathroom kept covering me in water, annoyingly every time I used the basin. I didn't bring a hairdryer as the room had one but please bring your own, the old gadget in the room kept clicking off and overheating, not modern at all. The breakfast was nice. Overall, I would stay at this venue again."

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"All excelent"

"The breakfast was fresh and plentiful and the staff were all very nice? Friendly and helpful "

"Grounds, staff, beds and linen, cuisine,facilities all excellent & value."

"Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard."

"All the staff were excellent- hard-working, helpful and cheerful. We attended a concert at Symphony Hall so the hotel was ideally placed. Our room was clean, spacious with a walk-in shower. Breakfast was self serve with loads of choice although no one seemed to figure out how the pancake machine worked. We had a very good stay. Our only criticism is the lack of signage on the hotel exterior which made it quite difficult to locate. "

"Great location for NEC. booked a small room but it did everything I needed. Great value "