Search Hotels with a Bar in Tilbury

"I have stayed in this hotel before and was really excited to stay again. Unfortunately this time it wasn’t the same. The hotel itself is great with spacious rooms, very comfortable bed and great amenities. However I felt this time staff wasn’t attentive enough. Housekeeping would forget to replace things after taking away the dirty. I received wrong birthday present in the room (it wasn’t my birthday) which also tells me they were not attentive enough and someone else missed their birthday present. Finally WiFi is horrible. When I raised the issue with staff they told me oh you are checking out tomorrow anyway and advised I restart my laptop multiple times. During these days WiFi connectivity is a must not an option. Finally when I was checking out and ordered a taxi, staff member disappeared and I had to find another staff member to see if my taxi was coming or not. Again great hotel but not sure what’s wrong with staff this time. "

"Lovely stay. I just had an issue with the thermostat in my room, otherwise it was lovely."

"The room was clean, but the beds could’ve been more comfortable. "

"Beautiful hotel in the perfect location"

"Lovely hotel, great sraff"

"The staff were friendly however the room was not clean when we arrived. I would definitely recommend more attention to detail when cleaning. The room size is small and that is fine; we did not need a large room and small accommodation is not a deal breaker for me at all. "

"Lovely hotel, excellent location. We had an issue with the toilet in our room and when it was discovered it could not be fixed right away, they switched us to a different room very quickly and even left us a voucher for drinks with their apologies"

"Few snagging in the room needs addressing, wardrobe doors did not close fully, the way curtains were hung let in light through gaps"

"No facilities in room. No water, no kettle, no window. Room underground. Could here the underground trains "