ORIDA Maidstone Hotel

Photo gallery for ORIDA Maidstone Hotel

Primary image
Indoor pool
In-room safe, laptop workspace, blackout curtains, iron/ironing board
In-room safe, laptop workspace, blackout curtains, iron/ironing board
In-room safe, laptop workspace, blackout curtains, iron/ironing board

Overview of ORIDA Maidstone Hotel

ORIDA Maidstone Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
Bearsted Rd, Maidstone, England, ME14 5AA

Explore the area

  • Popular LocationRochester Castle21 min drive
  • Popular LocationIghtham Mote26 min drive
  • Popular LocationSissinghurst Castle and Garden34 min drive
  • AirportLondon (LCY-London City)57 min drive

Choose dates to view prices

About this area

Maidstone

ORIDA Maidstone Hotel is located in Maidstone. The area's natural beauty can be seen at Kent Downs and Ranscombe Farm Country Park, while Tyrewhitt-Drake Museum of Carriages and Maidstone Museum are cultural highlights. Kent Life and Buckmore Park Karting are also worth visiting.

What's nearby

  • Vinters Valley Nature Reserve - 13 min walk
  • Mote Park - 8 min drive
  • Rochester Castle - 21 min drive
  • Ightham Mote - 26 min drive
  • Sissinghurst Castle and Garden - 34 min drive

Getting around

  • Maidstone West Station - 4 min drive
  • London (LCY-London City) - 59 min drive

About this property

ORIDA Maidstone Hotel

3-star hotel with spa services and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and massage/treatment rooms are on-site.
ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.75 for adults and GBP 8.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Indoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 13 2022 to June 14 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 55 lbs/25 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 16.75 for adults and GBP 8.50 for children (approximately)
  • Self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 25 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 8 out of 24 reviews
5 - Excellent 33%
Rating 4 - Good. 10 out of 24 reviews
4 - Good 42%
Rating 3 - Okay. 2 out of 24 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 24 reviews
2 - Poor 13%
Rating 1 - Terrible. 1 out of 24 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

3.2/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Pay extra for parking, extra for breakfast and you cannot get a beer at 23:20 hours on a Saturday night. Staff just shouts at you, The Bar Is Closed... Charming!
Stayed 1 night in May 2022

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Friendly staff. Clean rooms. A pool that we did not get a chance to use.
Stayed 1 night in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking on site very quiet area only disadvantage is there are no shops close by. so bring everything you need with you other wise you will pay a lot at the hotel for anything you have forgotten. (I forgot my toothpaste and paid £2 for a tube the size of an eye drop file enough for 2 cleans max :(
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel BUT not very kid/family friendly. The first disappointment was that the pool is part of a facility that people pay for a membership for, so the hours for children end at 7:30. Not a huge deal- but should be advertised on the hotel information upfront. The pool was very cold and the hot tub wasn’t much warmer. We opted for the hot tub because my daughter’s lips were turning purple. Several people from the membership side were very unhappy that we were there and using the facilities and were loudly talking about how they pay €100 per month and hotel guests shouldn’t get a free day pass. They then got in the hot tub that was already over full- we had been the only 4 people in it and I kept the kids sitting by me and not swimming around when anyone else got in. Several of the rude guests didn’t care we were in there and 4 more people joined us and kept talking about how we shouldn’t be there so we left. Next we tried to make a reservation for dinner but we’re turned away. They had group of 10 coming and the restaurant couldn’t serve 20 people. We asked about room service and we’re told they couldn’t guarantee when we would get food. Other than this, the hotel was very nice, friendly staff, and breakfast was delicious. But due to the pool situation, wouldn’t ever recommend families to have to listen to the rudeness we endured. That guest should be revoked.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is positive view as hotel gets new management. Still the same building and facilities, but some of improvement. Maybe not all Hilton style, but clean and quality.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
The rooms are comfortable and staff are friendly, but the hotel suffered a major outage of utilities. 1st no power (Friday am - it was restored via a generator later), then no water (Friday am - probably connected to the loss of power, no breakfast for those who had booked it), then no hot water (Friday pm/ Saturday am - again restored later), but temperature varied and took awhile to get hot. My complaint was how it was handled by management that wasn't great. Apart from a letter saying the swimming pool was out of action because of the lack of water rather than starting with no hot water which I think was more important, there was no apology or gesture of good will from the hotel, like for example, reimbursement of carparking fees, from the company, just happy to take my money. I used this hotel quite a lot over the last 3-4 years when it was the Hilton, might think twice for future visits after my 1st experience with Orida Hotels
Stayed 4 nights in Apr 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities
During our stay the generators went down, and the staff were not apologetic at all, inplace of the morning breakfast we got snickers and crisps. Would not recommend a stay here
Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022