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Have stayed here before; it's convenient for a business location. Thought this stay was better than previous occasions, the staff put a lot of effort into service under the COVID restrictions, I felt comfortable and safe. Had evening meal and breakfast, the food was first class.

We stayed at this hotel for a night stay ready for our polar express day at the nearby churnet railway station, we had an absolutely lovely time at this hotel friendly and helpful staff, the hotel is absolutely lovely and the rooms are clean and tidy and very comfortable. Breakfast was absolutely delicious and the service was brilliant. Parking onsite was great and at only £5 Charge was really good, it's just nice to have a hotel that actually has parking facilities.The pool area was great the...

Recently refurbished and renovated as a chic bistro winebar and luxury accomodation - throughly enjoyed staying here; would unhesitatingly recommend it to anyone - steep stairs to top most floor owing to the age of the building - only negative point .

We loved the hotel very nice good food bedroom was lovely staff member Michael was very polite and nothing to much trouble great stay will defo be bk ,

Room 4 was a delight to stay in also the Bed was so comfortable décor was also very good Well Done!!!

Great Hotel, room is very spacious and clean, the breakfast was lovely and the staff were great

It was empty in the lead up to Christmas, so breakfast was cooked to order rather than buffet style. Was surprised that guests were put next door to each other rather than spread out so heard the odd bit of corridor noise. We normally stay in the cheapest Premier Inn/Travelodge type hotel when in the area, but enjoyed the lobby space more than I thought and was worth paying that little bit more for.

Lovely staff and very clean room.

Lovely hotel better than stopping in big chain groups, the more personal touch, nice clean rooms and great food in the restaurant

Stayed for 4 days, had good experience. 5 minutes walk from town centre, shops, cinema and bus station. Easy access to Keele University, which was the purpose of my stay. Free wifi was great and quick.

The rooms we had were lovely. Great friendly staff, went out of there way to order us a taxi and recommended some resturants for us. Breakfast was amazing, full English breakfast was lovely and plenty of choices. Thank you

Fantastic stay and facilities, we thoroughly enjoyed out little hideaway. This place is a hidden gem and we definitely will be back. Only downfalls are the fact that it isn't advertised so well as this property has huge potential, gym is a little on the small side and it most definitely could do with a onsite restaurant for gain revenue for the place to maximise the income but it didnt effect our stay as we had all the facilities we needed in our lodge and planned on going out anyhow.

Very good value for money and very friendly staff!

Lovely stay at the Crewe Hall hotel. I couldn't fault it one bit, all the staff were very helpful and the room decor was very of a high standard with the older style rooms with the vintage country feel.