"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards.
On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves.
The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let.
The sofa in...
"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards.
On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves.
The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let.
The sofa in...
"Cutlery was filthy. Kettle full of limescale and so was bathroom. Loose tiles on shower floor. Stains on bedsheets. No solid curtains on the bedroom windows. Couch full of stains and absolutely 0 contact with host. Didn’t even stay the night. Will never come back and can’t recommend. Waste of money "
"Cutlery was filthy. Kettle full of limescale and so was bathroom. Loose tiles on shower floor. Stains on bedsheets. No solid curtains on the bedroom windows. Couch full of stains and absolutely 0 contact with host. Didn’t even stay the night. Will never come back and can’t recommend. Waste of money "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lovely stay at the Crewe Hall hotel. I couldn't fault it one bit, all the staff were very helpful and the room decor was very of a high standard with the older style rooms with the vintage country feel.
Lovely stay at the Crewe Hall hotel. I couldn't fault it one bit, all the staff were very helpful and the room decor was very of a high standard with the older style rooms with the vintage country feel.
Anonymous traveller
Reviewed February 9, 2017Reviewed February 9, 2017
Generally a nice place to to stay. The evening meal was excellent, but unfortunately that was not the same for breakfast, most definitely the "worst" full english breakfast i have ever had, dont know how they had the audacity to serve it up!!!
Will not be returning.
Generally a nice place to to stay. The evening meal was excellent, but unfortunately that was not the same for breakfast, most definitely the "worst" full english breakfast i have ever had, dont know how they had the audacity to serve it up!!!
Will not be returning.
The staff service was exceptional at this hotel, the friendly and attentiveness of the employees really made this a wonderful break away. The room was ideal in a pet friendly room it was not luxurious but adequate and suited our visit. The food was wonderful and we felt treated from arriving to departure. I would recommend this hotel it can not be faltering delivery.
The staff service was exceptional at this hotel, the friendly and attentiveness of the employees really made this a wonderful break away. The room was ideal in a pet friendly room it was not luxurious but adequate and suited our visit. The food was wonderful and we felt treated from arriving to departure. I would recommend this hotel it can not be faltering delivery.
Great hotel, friendly staff and perfect location.
The hotel was beautiful upon arrival and although check in was very busy the staff were attentive and polite.
We had booked a dog friendly room and they had put in a dog bed, food and water bowls and some treats for my dog which was a lovely touch.
Room service was great and the food and cocktails were amazing and reasonably priced.
All in all I can’t fault our stay at all and would highly recommend this hotel, especially as a dog friendly...
Great hotel, friendly staff and perfect location.
The hotel was beautiful upon arrival and although check in was very busy the staff were attentive and polite.
We had booked a dog friendly room and they had put in a dog bed, food and water bowls and some treats for my dog which was a lovely touch.
Room service was great and the food and cocktails were amazing and reasonably priced.
All in all I can’t fault our stay at all and would highly recommend this hotel, especially as a dog friendly...
Natasha
Reviewed September 22, 2024Reviewed September 22, 2024
Beautiful and well equipped room. If booking, be aware that there is no car park and they don’t serve breakfast although there are two excellent cafes close by. Wi-Fi is via I cloud and you need to have an account and know your password.
Beautiful and well equipped room. If booking, be aware that there is no car park and they don’t serve breakfast although there are two excellent cafes close by. Wi-Fi is via I cloud and you need to have an account and know your password.
Staff were extremely friendly, and my dinner the evening I arrived was delicious. I don't eat breakfast but the coffee was good. The setting of this place is just beautiful, I was sad to only be staying the one night.
Staff were extremely friendly, and my dinner the evening I arrived was delicious. I don't eat breakfast but the coffee was good. The setting of this place is just beautiful, I was sad to only be staying the one night.
Very stylish & comfortable room with extra touches.
Food in the pub was lovely, breakfasts were delicious and we had dinner there every night (intended to go elsewhere but the food was so nice we stayed in!)
Host Fiona was a lovely lady, so friendly and welcoming.
Very stylish & comfortable room with extra touches.
Food in the pub was lovely, breakfasts were delicious and we had dinner there every night (intended to go elsewhere but the food was so nice we stayed in!)
Host Fiona was a lovely lady, so friendly and welcoming.
This Hotel does everything right.
Firstly it's location is right next to Telford International Centre for conferences and exhibitions.
Secondly it's a maximum 10 minutes walk to the South water development with a range of restaurants, Bella Italia etc, pubs, Hungry Horse, and entertainment Cineworld, Bowling Alley and more. It's well designed and easy to get to on foot( if the gate at the hotel is not closed you can cut across the Telford International Centre car park,making it even...
This Hotel does everything right.
Firstly it's location is right next to Telford International Centre for conferences and exhibitions.
Secondly it's a maximum 10 minutes walk to the South water development with a range of restaurants, Bella Italia etc, pubs, Hungry Horse, and entertainment Cineworld, Bowling Alley and more. It's well designed and easy to get to on foot( if the gate at the hotel is not closed you can cut across the Telford International Centre car park,making it even...
Baden
Reviewed November 2, 2026Reviewed November 2, 2026
Staff at the hotel were all Indian and so kind and friendly - really cared about guests. Have a curry restaurant at the hotel and a small bar. Bar doesn't open until 6.00. Lovely en-suite bathroom. Bed very comfy. Very fast lift with no waiting. Very good hotel for the bargain price. Will book again.
Staff at the hotel were all Indian and so kind and friendly - really cared about guests. Have a curry restaurant at the hotel and a small bar. Bar doesn't open until 6.00. Lovely en-suite bathroom. Bed very comfy. Very fast lift with no waiting. Very good hotel for the bargain price. Will book again.
Beautiful place to stay. Would highly recommend. Staff were friendly and dinner in the restaurant was so good the first night we went again on our second.
Beautiful place to stay. Would highly recommend. Staff were friendly and dinner in the restaurant was so good the first night we went again on our second.
The cottage was so quaint, great welcome pack with everything you need with a homely feel. Definitely will be returning with my dogs, ideal location for walking with a friendly pub within walking distance. Great communication with clear instructions, before arriving and after. Ian kindly contacted within a hour of leaving as i had forgotten something in the cottage.
The cottage was so quaint, great welcome pack with everything you need with a homely feel. Definitely will be returning with my dogs, ideal location for walking with a friendly pub within walking distance. Great communication with clear instructions, before arriving and after. Ian kindly contacted within a hour of leaving as i had forgotten something in the cottage.