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"Staff was super nice. Room was clean. Our only issue was a lumpy mattress on the pull out couch. Otherwise, very convenient to the cruise ship and stores."

"Fine for a convenient one night stay before flying. Only issue was the room was unbearably hot and the aircon wasn’t working"

"Convenient to walking around area and close to cruise terminal."

"Brakfast had a good choice and the taste was good. My only complaint was it was not hot it was only warm."

"Convenient after getting off a long flight; organised staff provided a quick check in when we arrived. This is a large hotel which meant we had a long walk down corridors with heavy bags - no offer to assist or provision of a luggage cart. Ordered a panini from room service - the worst I have ever seen - dried bread with a bit of melted cheese and ham - virtually inedible so give it a miss. Breakfast had a good range of food though only warm from the buffet. Convenience is its best attribute - certainly not up to the same standard as the Hilton properties in Australia - maybe because they have a captive audience."

"I enjoyed my stay at this hotel. I was just staying for a short time as I had a very early flight. This is my second year staying at this hotel and will book again when flying from Gatwick."

"No eggs at breakfast. Staff great. Very flexible with looking after our bags "

"Perfect place for those taking a cruise from Southampton. We walked to the Sea City Museum. Hotel is close to the port and the train station."

"We would return to this hotel, because in many ways it was lovely! Super park view, well organised breakfast, sky bar views, great location-we stayed 3 nights-great value for money. Car parking was not a problem, plenty of spaces but pricing confusing! We arrived at the car park 3-5pm and left 10.30-11am each day-and was charged £9 each day! The hotel said it was cheaper if they didn't endorse the ticket-so we didn't! I will add a photo of the car park notice-confusing! and the one at the hotel for the surface car parking which seemed to be accurate! The room was spacious, but at 5'3'' I nearly had to take a running jump to get on the bed-it was so high! Only one chair for both of us, so it was a hot seat to try to get on first! It would have been good for both of us to be able to sit with a cuppa and look at the view in the morning! After first night the room was made up, second day we came back to dirty cups, full bins etc-apparently you have to ask for your room to be made up? In the evening bar staff stood around chatting, quick to get orders-but slow to deliver! One evening we waited over half an hour for 2 hot chocolates (they did only charge us for one when they eventually came) Bar and restaurant food-limited and expensive."