Search Hotels by Freetobook in Shorwell from £90

"Staff excellent and rooms good size great location"

"I think I had a very different expectation about the room I stayed in. It was very small. Definitely, it looked differently when compared to rooms' pictured on The Elsabeth House Hotel's website. There were no shelves to unpack my stuff. The bathroom was very poorly equipped. The room was clean and the Staff was friendly. Breakfast was great and the Bar had good food. Before you book your accommodation with The Elisabeth House Hotel, please read the details describing the size of room you get."

"We have stayed in the Crown several times so were happy to re visit whilst touring the New Forest in ideal location. Helpful, cheerful staff made us welcome . Nothing to much trouble We declined an evening meal in hotel as we were meeting friends in town but breakfast was excellent wide choice available. The down side of our stay is that the hotel really now seemed "tired" appearance. Window frames paint flaking off the decor in our room (203) was "dated' in need of a refurb. Mould in bathroom / shower, mirror corroded etc For a De luxe room maybe guest bathrobes would be a welcome addition All in all we enjoyed our stay & would probably visit again and submit this review as our personal observations only In a competitive hotel industry attention to detail for the future is paramount "

"great place to stay"

"A lovely hotel and very accommodating. They were happy to store my bike for me overnight and looked after my bag before and after check in. A great selection on the tea tray and a lovely touch with the radio in the room playing classical music when I arrived. It was a relaxing stay"

"I loved my stay at Leonardo! Cosy room, beautifully decorated spaces, and a lovely staff. The location was perfect for me- a short cab or a meandering walk from the rail line, right across the street from stunning parks. My only complaint would be a few missed spills and stains in the room, but the core items, bed, shower, toilet, were perfectly clean and maintained."

"Great location, small rooms, clean but basic."

"Lovely hotel, staff are very helpful. The hotel has found extra ways to charge the customer, for example parking now has a fee and this doesn’t even reserve a parking space, sometimes it’s full due to events or golf, being a guest doesn’t give you access to the spa, i booked a treatment with the spa and this treatment was around 80 mins, that should tell you how much it cost, and even that didnt give me access to the rest of the spa just the treatment room, though the treatment itself was amazing. I found the whole experience bizarre as I have never been to a four star hotel and was charged extra for literally everything apart from the room, wouldnt it make sense to make everything inclusive even if that means paying that bit extra?. Anyway that’s my take on the whole experience."

"When we arrived the door was locked. We had asked about early check-in and was told that it would be possible upon arrival. We had to call the owner and he gave us a code to get in, There was no kiosk as described, there was no one there, This is fully self check-in, It says there is a laundry. We did not see one, The owner was not pleasant all on the phone. There is an Indian restaurant down below the rooms and it gave off a lot of smells from the spices they cook with., The pictures shown look nothing like what we saw, I would not recommend this to anyone, The worst experience we have had in years, The owner needs better communication skills. The bar at the entrance was closed, The only positive was, the bathroom was nice and the bed was very comfortable,"