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Charter House

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Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

Overview of Charter House

Charter House

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
14 St Thomas Square, Newport, England, PO30 1SL

Explore the area

  • Popular LocationIsle of Wight Steam Railway6 min drive
  • Popular LocationEast Cowes Ferry Terminal9 min drive
  • Popular LocationOsborne House15 min drive
  • AirportSouthampton (SOU)93 min drive

Choose dates to view prices

About this area

Newport

Charter House is located in Newport. Shanklin Theatre and Dinosaur Isle are cultural highlights, and some of the area's landmarks include Osborne House and Shanklin Old Village. Robin Hill and Amazon World Zoo Park are also worth visiting.

What's nearby

  • Isle of Wight Steam Railway - 6 min drive
  • Cowes Harbour - 9 min drive
  • East Cowes Ferry Terminal - 9 min drive
  • Woodside Beach - 11 min drive
  • Osborne House - 15 min drive

Getting around

  • Sandown Brading Station - 11 min drive
  • Southampton (SOU) - 93 min drive

Restaurants

  • The Blue Door - 2 min walk
  • Hogs Head - 2 min walk
  • Costa Coffee - 2 min walk
  • The Man in the Moon - 3 min walk
  • The Smokehouse Burger Co. - 3 min walk

About this property

Charter House

3.5-star hotel with free breakfast and 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-out. Free on-the-go breakfast and free WiFi in public areas are also provided. All rooms are soundproofed and offer free WiFi and free newspapers. Guests can enjoy heated floors, and other standard amenities include Egyptian cotton sheets, electric kettles and TVs.
Charter House offers 5 forms of accommodation with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital televisions are provided.

Bathrooms include complimentary toiletries and hairdryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per day; includes in/out privileges)
  • Off-site parking available (GBP 5.00 per day)
  • Street parking available
  • Airport shuttle available

Food and drink

  • Free on-the-go breakfast available daily 8:30 AM–9:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 5.00 per day (in/out privileges)
  • Nearby parking fee: GBP 5.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted

Property is also known as

El Patron Hotel Newport
El Patron Hotel
Charter House Newport
Charter House Hotel Newport
Hotel Charter House Newport
Newport Charter House Hotel
Charter House Hotel
Hotel Charter House
El Patron Hotel
El Patron
Charter House Hotel
Charter House Newport
Charter House Hotel Newport

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 9 out of 21 reviews
5 - Excellent 43%
Rating 4 - Good. 8 out of 21 reviews
4 - Good 38%
Rating 3 - Okay. 2 out of 21 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 21 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 21 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice enough but some issues
Lovely room but a bit disappointing. I was really looking forward to having a nice relaxing bath after a long day... The plug didnt seal properly and let all the water out before I had a chance to finish my hair, also the hot water had gone so had to have a rather cold shower. Although there is an out of hours number to call if you need anything, it would have been nice to see someone when I checked out. I popped out for dinner in the evening at 6:40 and the reception was closed, checked out at 8:45am and still closed.
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charter house
Rooms are tasteful and good facilities. All good!
Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Very good, well organised and clean
Stayed 1 night in Mar 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from hell
Absolutely awful stay. A wonderfully nice room turned sour by the staff who look after it. Dust everywhere, rude staff who don't care to answer the phone/help you if they see you reception staff who are never there, there is a night club on the bottom floor so you won't get any sleep at night! And if you can then you will be stuck with no heating or cooling, the AC was faulty and had been disabled prior to our arrival and the windows wouldn't open as they are sealed shut permanently, and being on the top floor all the heat was trapped up there! It was around 30*C in the room with nothing but a cheap £10 fan provided to us to cool us down! Management did not care at all as they knew we couldn't go anywhere else as every weekend the whole island's hotels are fully booked. Dreadful. Sometimes the hot water wouldn't work. Would never ever stay here at this sorry excuse for a hotel. Thumbs down.
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely room large enough for 5 but there was only 3 of us. Sadly it was missing a couple of light bulbs. The breakfast could have been a bit larger and there was little thought for the gluten free contingent. Will stay at again if we are lucky enough
Stayed 2 nights in Mar 2020