4 outdoor pools, pool cabanas (surcharge), pool umbrellas
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Reviews of The Club at Solaz

5 out of 5
The Club at Solaz
Corredor Turístico CSL-SJC Km. 18.5, Cabo Real, San José del Cabo, BCS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 81 reviews" "
Rating 8 - Good. 12 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Julio Breton - Assistant front Office manager on 9 May 2024
Dear ThomasFirst and foremost, thank you for selecting the Club at Solaz on your recent visit to Los Cabos. As we strive to create amazing traveling experiences through a personalized and dedicated service, is uplifting to know your stay at our property meet your - and our- expectations, we will continue to improve to be ready the next time your journeys bring you back to this paradisiac destination.Warm regards

10/10 Excellent

Erdrin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Mar 2024
Response from Julio Breton - Assistant front Office manager on 28 Apr 2024
Dear ErdrinFirst and foremost thank you for selecting Solaz on your recent visit to Los Cabos, also for the time invested on rating your experience at our property.As we strive to provide a solid service experience in the most beautiful grounds, we are pleased to know we meet your - and our- expectations.Once again thank you for staying with us and please keep in mind we are looking forward the next time your journeys bring you to Los Cabos.Warm regards.

10/10 Excellent

sanaz khalili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from (Guest Relations Manager) on 22 Apr 2024
Dear Sanaz Khalili:Thank you for taking the time to rate our resort with the highest score. It is great to read that you enjoyed The Club at Solaz experience to the fullest. Your comments are very important for us to keep improving.We cannot wait to welcome you back soon!Best regards,

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Best stay in Cabo.
Stayed 3 nights in Apr 2024
Response from (Guest Relations Manager) on 22 Apr 2024
Dear Bryan:Thank you for taking the time to rate our resort with the highest score. It is great to read that you enjoyed The Club at Solaz experience to the fullest. Your comments are very important for us to keep improving.We cannot wait to welcome you back soon!Best regards,

4/10 Poor

Sen

Liked: Property conditions & facilities
Disliked: Staff & service
Modern and aesthetically pleasing but doesn’t feel like a 5 star experience. Staff treats you like it’s. 2 star resort. Better to stay at the Montage or Four Seasons.
Stayed 4 nights in Apr 2024
Response from (Guest Relations Manager) on 6 Apr 2024
Dear Sen:Please receive a warm greeting on behalf of our team. Thank you very much for taking the time to share your personal impressions of your stay. We always appreciate feedback as it allows us to continually improve the experience we create for our guests.We regret that we did not meet your expectations during your recent visit. Please be assured that we have taken your comments seriously and in the meantime, we have informed the team in detail of your feedback.Once again we thank you for sharing your valuable feedback during your stay, which helps us to always improve the services we offer, despite these inconveniences we hope to have you back home and have the opportunity to make a difference in your stay.Best regards,The Club at Solaz team.

10/10 Excellent

Paul M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great expensive but great - you get what you pay for
Stayed 6 nights in Mar 2024
Response from (Guest Relations Manager) on 1 Apr 2024
Dear Paul M:Thank you very much for your positive review of your recent stay at our property. It is a pleasure to know that our staff's warm service exceeded your expectations. Your comments are an inspiration for our team to continue working with passion, ensuring that our valued guests have an enjoyable and memorable experience with us.We will share your kind words with our staff. Our biggest strength is the warm service that we provide to our guests.Our team looks forward to having you back at The Club Los Cabos for your next visit to our destination.Best regards

10/10 Excellent

Claris

Travelled with family
Excellent!
Stayed 6 nights in Mar 2024
Response from (Guest Relations Manager) on 29 Mar 2024
Dear Claris:First of all, thank you very much for taking a minute of your time to write to us about your experience at our beloved resort.We are pleased to know that you enjoyed all of our areas. Comments like yours motivate us to keep improving and make our dear guests feel at home.We hope that, in the near future, you will give us the honor of hosting us once again.We send you cordial greetings.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from (Guest Relations Manager) on 29 Mar 2024
Dear Martin:First of all, thank you very much for taking a minute of your time to write to us about your experience at our beloved resort.We are pleased to know that you enjoyed all of our areas. Comments like yours motivate us to keep improving and make our dear guests feel at home.We hope that, in the near future, you will give us the honor of hosting us once again.We send you cordial greetings.

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is impeccable - this is my third stay and I enjoy it each time….we are at every restaurant and they were all amazing!!! All the staff around the pool were extraordinary!! We enjoyed our waiters and the other staff at the poool very much
Stayed 5 nights in Mar 2024
Response from (Guest Relations Manager) on 29 Mar 2024
Dear Carmen;Thank you for taking the time to share such a detailed overview of your stay through this means.We are very happy to learn that your stay was a pleasant one and that you were highly satisfied with our service. particularly from the mention of staff members, we pride ourselves on having an amazing team of passionate colleagues committed to creating a memorable experience for all our guests. Please be confident that we have shared your gracious words with them.We sincerely hope we can have the honor of being your hosts again in the not-too-distant future.Best regards,

2/10 Terrible

Tena

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I hated everything about my stay here. From check-in where I was told the HEAVILY advertised “swimmable beach “ was not in fact recommended for swimming, to the awful villa we were assigned. I made these plans months in advance and still waited hours to be assigned a terrible room. When I asked for a room with an actual ocean view (as booked) we waited hours for a tower room. We arrived around 1pm, ate $140 snacks (cups, guacamole, quesadilla and drinks) and it was dark by the time we entered our EXTREMELY noisy room. The “manager” “showed” us our room by pushing the elevator button and left us wandering through dark hallways to find our room. The numbers has come off the door so that was a challenge. We entered what felt like a room in the middle of a freeway, the noise was so deafening. The room was okay. They insisted on correcting us every time we said “room” with “villa”. Okay but it’s in a tower and no different from any two-room suite. It feels closed off the way the living and sleeping spaces are decided by a long wall. It was dark so we couldn’t see our view until the next morning. It was good but ruined by the highway noise. The floors were dirty and I kept cleaning spots of something caked on as if they just ran a dry mop over them but didn’t actually scrub. The hard pressure at check-in to attend a timeshare presentation was endless. We said no at least five times and Rocío did not let up. We had to ask for everything at least twice. I could go on. Don’t stay here
Stayed 4 nights in Feb 2024
Response from (Guest Relations Manager) on 6 Mar 2024
Dear Tena:Please receive a warm greeting on behalf of our team. Thank you very much for taking the time to share your personal impressions of your stay. We always appreciate feedback as it allows us to continually improve the experience we create for our guests.We regret that we did not meet your expectations during your recent visit. Please be assured that we have taken your comments seriously and in the meantime, we have informed the team in detail of your feedback.Once again we thank you for sharing your valuable feedback during your stay, which helps us to always improve the services we offer, despite these inconveniences we hope to have you back home and have the opportunity to make a difference in your stay.Best regards,The Club at Solaz team.

2/10 Terrible

Monica

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from (Guest Relations Manager) on 2 Mar 2024
Dear Monica:Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing The Club at solaz to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was unreal. Food and property were unreal Too
Stayed 5 nights in Jan 2024
Response from (Guest Relations Manager) on 2 Mar 2024
Dear Ross:Thank you for taking the time to share with us your personal experience. We really appreciate the confidence you have given us by choosing The Club at solaz to have your vacation; your first-hand experience really helps other travelers.Likewise, we sincerely regret to read that some aspects of your stay did not meet your expectations. We have taken your comments very seriously, as our guests are important to us, and we will conscientiously review all your remarks.We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Best regards,

10/10 Excellent

Sanaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property! Restaurants were quite pricey but great food. 10/10!!!
Stayed 6 nights in Jan 2024
Response from (Guest Relations Manager) on 2 Mar 2024
Dear Sanaz:Thank you very much for your positive review of your recent stay at our property. It is a pleasure to know that our staff's warm service exceeded your expectations. Your comments are an inspiration for our team to continue working with passion, ensuring that our valued guests have an enjoyable and memorable experience with us.We will share your kind words with our staff. Our biggest strength is the warm service that we provide to our guests.Our team looks forward to having you back at The Club Los Cabos for your next visit to our destination.Best regards,

10/10 Excellent

Rajveer

Stayed 6 nights in Dec 2023
Response from (Guest Relations Manager) on 2 Mar 2024
Dear Rajveer:We would like to thank you for the praising review you shared following your recent visit to The Club at Solaz Los Cabos. We are thrilled to read that your stay was a wonderful one, and you were impressed with our service and facilities.Furthermore, we appreciate your gracious comments, as they show our consistency in maintaining The Club at Solaz Los Cabos brand standards. Your feedback has been shared with the team as motivation to keep up our work.We sincerely hope we can have the honor of being your hosts again in the not-too-distant future.

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property
Stayed 7 nights in Dec 2023
Response from (Guest Relations Manager) on 2 Mar 2024
Dear Damien;First of all, thank you very much for taking a minute of your time to write to us about your experience at our beloved resort.We are pleased to know that you enjoyed all of our areas. Comments like yours motivate us to keep improving and make our dear guests feel at home.We hope that, in the near future, you will give us the honor of hosting us once again.We send you cordial greetings.

10/10 Excellent

Dennis James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from (Guest Relations Manager) on 2 Mar 2024
We would like to thank you for the praising review you shared following your recent visit to The Club at Solaz Los Cabos. We are thrilled to read that your stay was a wonderful one, and you were impressed with our service and facilities.Furthermore, we appreciate your gracious comments, as they show our consistency in maintaining The Club at Solaz Los Cabos brand standards. Your feedback has been shared with the team as motivation to keep up our work.We sincerely hope we can have the honor of being your hosts again in the not-too-distant future.

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Alejandra Olivas (Guest Relations Manager) on 2 Mar 2024
Dear Wellington;We would like to thank you for the praising review you shared following your recent visit to The Club at Solaz Los Cabos. We are thrilled to read that your stay was a wonderful one, and you were impressed with our service and facilities.Furthermore, we appreciate your gracious comments, as they show our consistency in maintaining The Club at Solaz Los Cabos brand standards. Your feedback has been shared with the team as motivation to keep up our work.We sincerely hope we can have the honor of being your hosts again in the not-too-distant future.

8/10 Good

Patrick

Stayed 4 nights in Nov 2023

10/10 Excellent

JOSE, MISSION

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Sep 2023
Response from Alejandra Olivas (Guest Relations Manager) on 2 Mar 2024
Dear Jose:First of all, thank you very much for taking a minute of your time to write to us about your experience at our beloved resort.We are pleased to know that you enjoyed all of our areas. Comments like yours motivate us to keep improving and make our dear guests feel at home.We hope that, in the near future, you will give us the honor of hosting us once again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful. The 2 bedroom suite was spacious with a huge balcony the had a hot tub and a gorgeous view. The full kitchen was equipped with everything you need to prepare meals, but we ate at 2 of the 6 restaurants on the property and they served up delicious meals. Room service was delicious, too! Although the beach is not one that is recommended for swimming, the pools were wonderful with swim up bar and excellent service. There was not one time that we called that the front desk was not courteous and helpful. Best trip ever! Please note: we stayed in the suites which is considered a part of a 'club'. That means they will try to hook you into listening to a sales presentation. Free breakfast was delicious and tour of the property was nice but do know that you will give up about 3 hours of your day if you agree to listen to the pitch. Other than that, I don't have one complaint. Excellent stay!
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cero cerooooo flexibles con la comida. El menú de niños es muy limitado. La comida súper cara y muy fea. Muy simple y sin sabor. Tenía expectativas muy altas de este hotel (teniendo en cuenta que pagamos miles y miles de pesos por quedarnos ahí porque es carisimo) pero lo que decepcionó fue la comida.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch across the board. The rooms, grounds, and restaurants are immaculate. One minor issue is they classify their rooms with an unobstructed ocean view as ocean front. This may be common in some parts of the word, but I have always found that ocean front means on the beach, and ocean view means just that. They define their rooms differently, as there are no direct beach access rooms. So the rooms up higher in the tower are ocean front and the lower rooms with slightly less of a view are ocean view. Other than that, our trip to Solaz was amazing!
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great service, beautiful ocean view!
Stayed 4 nights in Dec 2020
Response from Guest Relations Manager on 7 Jan 2021
Thank you for taking the time on your excellent review, I will share it with our team. We hope to see you back soon

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2020
Response from Guest Relations Manager on 4 Jan 2021
Thank you for taking the time to leave an amazing review!

10/10 Excellent

Anahis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from Guest Relations Manager on 4 Jan 2021
Thank you for taking the time to leave an amazing review!

10/10 Excellent

DS, LA, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing architectural building design, property layout design and room layout design. Simply cannot beat this ocean view. Outstanding spa and amenities. Kids/family friendly. Infinity pools takes the cake. Did I say gorgeous rooms? Allow me to repeat, "gorgeous rooms."
Stayed 4 nights in Dec 2020
Response from Guest Relations Manager on 4 Jan 2021
Thank you for taking the time to leave an amazing review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2020
Response from Guest Relations Manager on 4 Jan 2021
Thank you for taking the time to leave an amazing review!

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2020
Response from Guest Relations Manager on 23 Nov 2020
Thank you for your excellent review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2020
Response from Guest Relations Manager on 23 Nov 2020
Thank you for your excellent review

10/10 Excellent

Fady, Laguna Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely breathtaking!! You can easily stay there for a month and not get sick of how aesthetically beautiful the property is. Everyday at the pool, we would be mesmerized by how gorgeous our property was. Hands down, will never stay at another resort in Cabo except here.
Stayed 5 nights in Oct 2020
Response from Guest Relations Manager on 23 Oct 2020
Thank you for your excellent review I will share this with all our team

10/10 Excellent

Erwin

Stayed 4 nights in Oct 2020
Response from Guest Relations Manager on 23 Nov 2020
Thank you for your excellent review

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2020
Response from Guest Relations Manager on 23 Oct 2020
Thank you for your review

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020
Response from Guest Relations Manager on 18 Oct 2020
Thank you for your excellent review

6/10 Okay

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Suite!
Great design and architecture, but service was not as expected.
Stayed 1 night in Sep 2020
Response from Guest Relations Manager on 30 Sept 2020
Thank you for your review. We hope to exceed your expectations on your next visit. Sincerely

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design of the hotel. Also the cleanliness and the museum which described some of bajas history.
Stayed 4 nights in Sep 2020
Response from Guest Relations Manager on 22 Sept 2020
Thank you for your excellent feedback. We hope to see you soon.

10/10 Excellent

ELH, Boston

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel deserves a 5-star ranking for the amenities and the attentiveness of the staff. The grounds and the location is perfect. We spent every day in one of the four infinity pools stretching across the property, and also enjoyed the swim up bar. The staff could not be more gracious. I liked being half way between Cabo San Lucas and San Jose de Los Cabos so that we could grab a $10 uber and go to either location for touring around, yet not get caught up in the tourist activity. Although the ocean is so choppy, we enjoyed beautiful walks on the beach every day, and were able to make an arrangement on the beach for a sunset horseback ride. Again, the staff was awesome, and they were so strict (in a good way) about sanitization and mask wearing. I would highly recommend the Solar Signature Suites again
Stayed 6 nights in Sep 2020
Response from Guest Relations Manager on 16 Sept 2020
Thank you on your excellent review. I will share this with all our team. We will Keep working hard to exceed your expectations on your Next visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
Response from Guest Relations Manager on 13 Sept 2020
Thank you for your feedback. We hope to see back soon

10/10 Excellent

Stephanie, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable. Social distancing and masks enforced. We loved our stay here.
Stayed 5 nights in Aug 2020
Response from Guest Relations Manager on 21 Aug 2020
Thank you for your excellent review. I will share this with all our team to Keep going with our excellent service and exceed our guest expectstions. We hope to see you back soon

10/10 Excellent

Willy, Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Everything is nice and clean. Great service too. Good restaurant, beautiful views! Incredible pools.
Stayed 5 nights in Aug 2020
Response from Guest Relations Manager on 20 Aug 2020
We are glad that you had an excellent experience here at Solaz Signature Suites. Thank you for your excellent review. I will share with all our team. See you back soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience friendly staff highly recommend. Rooms was clean the pool area is Fabolous food is good
Stayed 5 nights in Aug 2020
Response from Guest Relations Manager on 18 Aug 2020
Thank you for your excellent reveiw. I will share this with all our team. We hope to see you back soon.

10/10 Excellent

Alex, La Jolla, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down, my favorite place to stay in Cabos. It doesn't feel like every other resort. It feels like you're in Cabos... from the landscaping, to the architecture. The staff were all extremely professional, helpful, and really seemed to care about us individually. The rooms and entire resort are extremely clean. I am looking forward to my next stay.
Stayed 4 nights in Aug 2020
Response from Guest Relations Manager on 6 Aug 2020
Thank you for your time on this excellent review. I will share this to all our team. We hope to see you soon here at your home away form home. Our compromise is always to exceed our guest expectations.

6/10 Okay

Alex, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms very nice. The service excellent all the staff very profesional and attentive. Unfortunately the food was very mediocre. They were also a lot of kids. I suggest they make a separate area for families and another for adults.
Stayed 5 nights in Jul 2020
Response from Guest Relations Manager on 9 Aug 2020
Thank you for your review. We take this concern very seriously and this is not the experience of service that we strive for. We hope to see you back soon in order to exceed your expectations

10/10 Excellent

Verified traveller

Great property with amazing service...
Stayed 6 nights in Jul 2020
Response from Guest Relations Manager on 4 Aug 2020
Thank you for taking the time on your excellent comment. For us is very important to offer you an excellent service and a memorable stay. We always try to exceed our guest expectations. For any further assistance do not hesitate to contact me at Ricardo.bonilla@solazloscabos.com / We hope to see you back soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort; go elsewhere for food.
It's a beautiful resort. We stayed in a 2-bedroom / 3-bath ocean front suite. The staff was great and the amenities are 5-star but the restaurants are not that good. That was the only negative and on most nights we went to other resorts for dinner. Better food would make this a 10/10 property. All things considered, I'd rate it 8/10 overall and will probably try a different resort on our next trip. P.S. Arbol has fantastic food and is just a 5-minute drive from Solaz.
Stayed 5 nights in Jul 2020
Response from Guest Relations Manager on 8 Jul 2020
Good afternoon Mr. Bokhari, was an honor for us to have you here at Solaz Signature Suites with lovely family. We hope to see you next time in order to enjoy our Restaurants and exceed your expectations. Sincerely

10/10 Excellent

KMB, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the perfect property. Incredible location, suites are 5 STAR ⭐️ & the staff are so friendly.
Stayed 7 nights in Jun 2020
Response from Guest Relations Manager on 5 Jul 2020
Thank you for your excellent comment. I will share this with our team at Solaz Signature Suites. We hope to see you back soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great overall, but ideally better food and service
Overall, we really enjoyed our stay. Everything feels 5 star, the gym is awesome (true gym with tons of equipment), there are a number of pools, and everything is new. The service and food was a bit hit or miss, however. On the service, there was one guy at the pools that was very accomodating and amazing. The rest of the staff at the pool was fine, but sometimes seemed bothered to be asked questions and were particularly accomodating. At checkout, there was no flexibility to check out late. We had massages till 12:15 and they said we had to be out at 12. One of our friends wanted to enjoy the pools and then shower off after at the spa, but they said you have to buy a day pass for the spa... no showers you can use at an ocean resort and no late checkout?! On the food, there's a lot to be desired. There is a whole wellness side they're missing. I was hoping for fresh juices and healthy options at meals, but there were very limited options to stay healthy and they missed the boat entirely in terms of healthy snacks. Our room was massive: 3 bedroom, 4 bath. Very nice all around and the staff that cleaned the rooms was really nice. Overall, a good location and resort - just some stuff to improve on food and service.
Stayed 4 nights in Feb 2020
Response from Guest Relations Manager on 3 Mar 2020
Thank you so much for your kindly coment, it is apleasure serving to you and your dear ones, we do our best for créate memorable experiences for our member who became in our away-family. Sincerely, Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with modernist aesthetic. Beachfront with amazing views. Infiniti pools are spacious and relaxing. Full swim up bar. Lots of other areas for calmer vibe. Gym is decent but got crowded at peak times. Good selection with restaurants with a great seafood selection.
Stayed 4 nights in May 2019
Response from Guest Relations Manager on 21 Jan 2020
Good morning dear guest, Thank you for taking the time on your excellent review. I am going to share your excellent comment with all our Solaz Signature Suites Team. We are glad to hear that you had an excellent stayed and we went above your expectations. We hope to see you back soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solaz
Amazing stay
Stayed 8 nights in Dec 2019
Response from Guest Relations Manager on 5 Jan 2020
Good afternoon, Thank you for taking the time on your excellent review. We are glad to hear that you had an excellent stayed and we went above your expectations. We hope to see you back soon

10/10 Excellent

AMY LYNNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Cabo Getaway
What an incredible resort facility! We’ve stayed in many hotels in Cabo and Solaz is far and away The Best! Beautiful grounds, gorgeous beach, lots and lots of amenities. Really can not say enough!
Stayed 3 nights in Dec 2019
Response from Guest Relations Manager on 8 Dec 2019
Thank you for your kind comment, I Will share with our Solaz Signature Suites Team. Will be an honor to see you back son.