This hotel exceeded our expectations. The 2 room suite was exactly as pictured. Each bedroom had its own air condition unit as did the living area which was most welcome. King beds were comfortable, all furnishings were good quality and the space was super relaxing. Bathrooms were modern and generous in size. The full sized granite and stainless steel kitchen was a standout as was the super large balcony with the built in grill. 2 room suite could comfortably house 4. This was perfect for us as we wanted to stay in for some of our meals and snacks. The Mega Market is a 15 minute 100 peso ride away & had all we needed to stock the fridge for our 10 day stay. THE VIEW from our balcony was spectacular: 180 degrees, ocean and mountains! Staff is super helpful and friendly. I could not climb stairs from the street to the hotel but they called a cab to take us to the bottom at no charge. The pool is small but adequate for laps and dipping. View from pool is stunning. Hotel in a great location and though it has no restaurant there are so many so close it's not an issue.
Room Security was poor. We were concerned about leaving our laptop in the room as the room had obviously been broken into previously. Simple door locks. There was a hotel safe at the desk though that we did use one day. Not big enough for a Lap top though. Only about 5" wide.
Location was good and cleanliness was good basic
"Loved being within walking distance to everything!"
This was such a beautiful boutique hotel. Our room had such an amazing view of the hotel and town. The room was the perfect size. The king size bed was so comfortable. Everything was absolutely gorgeously decorated throughout the hotel. I really loved the attentive staff and how accommodating they were. The pool at this hotel is incredible as was the bar. This hotel has an unbelievable location. Everything you want to do or see you can walk to. Thank you for such a memorable trip!!!
I splurged and stayed here for two nights. It's a gorgeous hotel with delicious food but what really makes it stand apart is the staff. Ric, the front desk manager, sets the tone and it's warm. I feel like I've stayed there for years. Unfortunately it's out of my price range but I'll eat at the restaurant on all future trips so I can reconnect with these wonderful people.
Overall we had a great vacation. The hotel is very family oriented and not oriented towards couples. The pools were always full with families as was the beach. It is an older hotel but fairly clean. Food was good but basic. The hotel is in a great location on the boardwalk (at the pier), close to the historic downtown with plenty of bars and restaurants. Overall a good stay at a very good value.
"Nice hotel on beach and close to great restaurants"
We had a balcony overlooking the bay, which was beautiful. Great restaurants all all around hotel and fun shopping. Hotel and rooms nicely updated. Staff was helpful. Enjoyed having the kitchen out on patio. No pool, that we liked....no children. We will stay here again.
Traveller from Peru Illinois
This beachfront Mexican hotel is about 1 km (a half-mi) from shopping and dining in downtown Puerto Vallarta.Emperador Hotel …More
Pocket Guide: Puerto Vallarta Romantic Zone Hotels
The Rio Cuale divides downtown and the Romantic Zone, an area brimming with bars, restaurants, and shops. Isla Rio Cuale features a river walk and a small museum with pre-Columbian artifacts. Stretching for 16 blocks along the shore, the Malecón boardwalk is lined with bronze sculptures and palm trees. Boats depart from a nearby pier to Yelapa and Los Arcos, favored by divers and snorkelers.
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