Title: Krystal Grand Puerto Vallarta All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Grand Puerto Vallarta All Inclusive Luxury hotel on the beach, with 4 outdoor pools ![4 restaurants, breakfast, lunch served; local and international cuisine ](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/7fa857a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 restaurants, breakfast, lunch served; local and international cuisine ](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b81a3bc5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/03655bf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/6a4a2db8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/c8d2a87e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Krystal Grand Puerto Vallarta All Inclusive overlooks the ocean, offering a perfect retreat. Guests enjoy beachfront dining, four outdoor pools, an indoor pool, on-site shopping, reflexology treatments, and special meals for children. 7.8 Good ## Popular amenities - - All-inclusive - Bar - Parking available - Spa - Gym £200 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 23 - Nov 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 24 - Nov 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Deluxe Resort View Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/63b69878.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Resort View Double 8.6 Excellent 9 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 427 sq ft - Resort view - Sleeps 4 - 2 Double Beds ![Deluxe Resort View King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/5cd6275d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Resort View King 8.6 Excellent 4 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 427 sq ft - Resort view - Sleeps 2 - 1 King Bed ![Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b07cc38c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Partial Ocean View King 8.4 Very good 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 427 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ![Deluxe Partial Ocean view Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/4c9bd32f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Partial Ocean view Double 8.0 Very good 13 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 427 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ![Deluxe Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b648daab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King 8.2 Very good 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 427 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Deluxe Ocean View Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/2c5730f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Double 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 427 sq ft - Sea view - Sleeps 4 - 2 Double Beds ![Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/686b7633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Balcony King ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 534 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Jr. Suite Balcony Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/dfabcf40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Balcony Double 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 534 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/22a74968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Jacuzzi Double ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 534 sq ft - Partial ocean view - Sleeps 3 - 2 Double Beds ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/22a74968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Jacuzzi King 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 534 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/7c76a628.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Hacienda King 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 463 sq ft - Sleeps 2 - 1 King Bed ![Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/9db0d78c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Hacienda Double 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Designer toiletries - 427 sq ft - Sleeps 3 - 2 Queen Beds ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15290000/15281500/15281436/2545fdae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### W Punta de Mita Punta de Mita - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69711%2C-105.21168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RIk6vTYDqo6b7AEFdSulWQtYzW8=) 136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333 #### What's nearby - Cathedral of Our Lady of Guadalupe - 19 min walk - 1.0 mile - Go Karts - 19 min walk - 1.0 mile - Paradise Adventure Park / Canopy Indio - 6 min drive - 1.9 miles - Cruise Ship Terminal - 9 min drive - 6.9 miles - Campo de Golf Ixtapa - 10 min drive - 1.5 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive #### Restaurants - ‪Fat Tony's Pizza - ‬5 min drive - ‪El Cochiloco - ‬5 min drive - ‪El Zarape - ‬5 min drive - ‪La Pizza House - ‬5 min drive - ‪La Fory Fay - ‬6 min drive ## About this property ### Krystal Grand Puerto Vallarta All Inclusive Luxury all-inclusive hotel by the ocean At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on-site and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to reflexology, a body treatment or a Swedish massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Enjoy the 24-hour gym, as well as activities such as beach volleyball. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground. You'll also enjoy the following perks during your stay: - 4 outdoor pools and an indoor pool - Valet parking (surcharge), a free beach club on-site and luggage storage - Multilingual staff, a computer station and beach towels - Concierge services, coworking spaces and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 451 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars. More amenities include: - Highchairs, children's slippers and children's books - Designer toiletries, showers and hairdryers - 32-inch LED TVs with premium channels - Balconies, a personal chef and art supplies ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/58000000/57250000/57240700/57240661/4cc27719.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Nayarit - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,409 reviews £223 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=57240661&PinnedHotelID=57240661&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/a6d061df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Vallarta - All Inclusive Hotel Zone - Pool - All-inclusive - Waterslide - Free WiFi 6.8 821 reviews £140 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/25000000/24940000/24930700/24930665/dd9bb45d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hacienda at Krystal Grand Puerto Vallarta Hotel Zone - Pool - All-inclusive - Spa - Restaurant 7.8 Good 995 reviews £247 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=24930665&PinnedHotelID=24930665&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/120000/118000/117967/9b9b2973.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Golden Puerto Vallarta All Inclusive Hotel Zone - Pool - Hot tub - All-inclusive - Spa 7.4 Good 1,887 reviews £210 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=117967&PinnedHotelID=117967&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/28000000/27350000/27346500/27346450/0d193e73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Puerto Vallarta - All Inclusive South Zone - On private beach - Pool - All-inclusive - Spa 7.6 Good 1,011 reviews £268 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=27346450&PinnedHotelID=27346450&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/7acad8bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buenaventura Grand Hotel & Great Moments - All Inclusive Colonia 5 de Diciembre - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,271 reviews £257 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/528800/528713/fc80b392.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa del Palmar Beach Resort and Spa, Puerto Vallarta Hotel Zone - Pool - Hot tub - All-inclusive - Kids pool 8.2 Very good 1,888 reviews £155 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=528713&PinnedHotelID=528713&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/70000/69945/b06e0f2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Puerto Vallarta - All inclusive Marina Vallarta - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,281 reviews £189 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=69945&PinnedHotelID=69945&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas, beach towels, beach yoga](https://images.trvl-media.com/lodging/12000000/11550000/11547700/11547659/88c636e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta South Zone - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 1,125 reviews £313 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11547659&PinnedHotelID=11547659&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/13000000/12510000/12506000/12505992/f21cacd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Puerto Vallarta Resort & Spa All Inclusive Hotel Zone - Pool - All-inclusive - Spa - Kids pool 7.0 Good 1,004 reviews £175 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=12505992&PinnedHotelID=12505992&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Covered valet parking on site (MXN 55 per night; includes in/out privileges) ### Food and drink - 2 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Fogo - Il Formaggio - Le Délice - O' West - Sea Fire ### Things to do - 24-hour gym - 4 outdoor pools - Arcade/game room - Beach volleyball - Children's pool - Free beach club - Free children's club - Full-service spa - Indoor pool - Playground - Shopping ### Family friendly - 4 outdoor pools - Arcade/game room - Art supplies - Beach toys - Children's books - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - High chair - In-room babysitting - Indoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 7 meeting rooms - Business centre - Computer station - Conference centre (11,141 square foot of space) - Coworking space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach ### Full-service spa - 5 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways (100 centimetre high) - Lever door handles - Lift (100 centimetre wide door) - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Communal living room - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Children's slippers - Designer toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels ### Food and drink - Chef service - Coffee/tea maker - Free bottled water - Free stocked minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Connecting rooms available - Electrical adapters - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Window screens ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Valet parking fee: MXN 55 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Krystal Altitud Vallarta AIl Inclusive Krystal Altitude Vallarta AIl Inclusive Krystal Grand Altitude Pto. Vallarta AI Krystal Grand Puerto Vallarta All Inclusive Hotel Krystal Grand Altitude Puerto Vallarta AIl Inclusive Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta ## Frequently asked questions ### Does Krystal Grand Puerto Vallarta All Inclusive have a pool? > Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 9:00 PM. ### How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive? > As of 23 Nov 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on 1 Dec 2025 start from £200.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Krystal Grand Puerto Vallarta All Inclusive? > Valet parking is available for MXN 55 per night. ### What time is check-in at Krystal Grand Puerto Vallarta All Inclusive? > Check-in begins at 4:00 PM. ### What time is check-out at Krystal Grand Puerto Vallarta All Inclusive? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive? > Yes, the property is all-inclusive. ### Where is Krystal Grand Puerto Vallarta All Inclusive located? > Nestled on the beach, this Puerto Vallarta hotel is within 2 mi (3 km) of Cathedral of Our Lady of Guadalupe, Campo de Golf Ixtapa and Paradise Adventure Park / Canopy Indio. Vista Vallarta Club de Golf and El Salado Estuary State Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Krystal Grand Puerto Vallarta All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 184 8 - Good 106 6 - Okay 78 4 - Poor 47 2 - Terrible 33 ### 10/10 Excellent #### Evet 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very efficient, room was very clean. Dinner and show on the beach was wonderful! ##### Evet Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mirza Mohammad 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities I don’t typically leave reviews, but this resort deserves it. The ocean views were stunning, the food was excellent, and the service throughout the resort was outstanding. The rooms, pools, and dining options were all exceptional. It’s also a wonderful place for families—our kids especially enjoyed the gaming station. Highly recommended for anyone looking for a memorable vacation Drinks were amazing. ##### Mirza Mohammad Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Roberto Carlos 15 Nov 2025 Disliked: Cleanliness Dirty ##### Roberto Carlos Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Maria 18 Aug 2025 Liked: Amenities The room, the service, front beach ![](https://a.travel-assets.com/ugc/hotel-reviews/519ca769-b1a0-478d-9e7e-03697c8c66b5-1755559543025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e3066c1e-2762-4c68-9be1-d8c74b6b16e0-1755559544269.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e77ba390-eee3-44a4-8d1a-4cc9ea386ec3-1755559544342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a70db1a-ab1e-46f1-ba2a-c0dbaa75a61e-1755559542831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Elisa 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Elisa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Antonio 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room cleaning staff forgot to load our fridge with water bottles but other than that it was a great value for a very nice hotel ##### Antonio Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jackson 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beach, pool ##### Jackson Stayed 3 nights in May 2025 ### 10/10 Excellent #### Jocelyn 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was so friendly and helpful ##### Jocelyn Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Bernard J 5 Jul 2025 Disliked: Amenities Ok hotel ##### Bernard J Stayed 7 nights in Jun 2025 ### 8/10 Good #### Deronshau 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great! The food on the buffet was pretty decent but the Paella at the buffet was wonderful.The Italian restaurant ( must have a reservation) was wonderful, with good vibes, and the food was amazing! We didn’t have a chance to try the Mexican restaurant or the French restaurant, so maybe next time. The only thing I would make people aware of is that the room we were staying in the bathroom does not have a door separating it from the rest of the space. There are frosted glass doors to the shower and toilet for privacy but not a door to enclose the whole bathroom. The staff cleaned the pool every day and they refilled the mini fridge every day. The bar and lounge area are nice as well. They call you a taxi or uber for you if needed. The staff was very friendly and helpful so do not hesitate to ask for assistance or their advice. ##### Deronshau Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ruben 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities La Hacienda was a great place to enjoy our trip. Quietness is the word to better describe it. The staff were amazing and always very friendly and helpful with us. ![](https://a.travel-assets.com/ugc/hotel-reviews/7ced3f0c-c043-4eb0-a81c-a0b58f2826f4-1750572163881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66fe600e-ea3c-4fb9-910b-45a6d30ce951-1750572162826.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09f67ccd-6b9f-4748-9bcb-457e8b41c994-1750572163381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1b68ba14-017c-4fbd-8c59-959afba18d25-1750572160954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruben Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Mitra 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Still excellent best location ##### Mitra Stayed 7 nights in Apr 2025 ### 8/10 Good #### Leonard 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was great great service from bartenders. ##### Leonard Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Dony 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice and clean resort. Beach is right at the backyard. Friendly employees. ##### Dony Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Ievgen 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option. ##### Ievgen Stayed 7 nights in Feb 2025 ### 2/10 Terrible #### Gregory 7 Nov 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Pros: Very friendly pool and beach service staff. The hacienda pool waiter Carlos was absolutely amazing, constantly going above and beyond for out entire group and always maintaining a huge smile and positive attitude. Guiremo at the beach bar was also a treat to have serve us. Front desk attendants were very helpful in finding solutions to problems in the rooms which shouldn’t have ever happened at this price point. Cons: Staying at an active construction site was not disclosed. I was on the 7th floor and there was grinders and jackhammers going off at 7:00AM continuing throughout the entirety of the day, on both weekdays and weekends. Multiple of the rooms had Beatles, Moths and Bed Bugs littered throughout the rooms. Buffet food quality was mediocre at best, I was one of the few in our 15 person group that did not get sick. The A La Carte restaurant experience was terrible, 7/15 of us got the wrong order entirely and food quality was nothing better than the buffet. This “resort” was more so just a hotel. A total lack of activities for all age groups. Nearly nothing to do aside from go to the pool and beach which is an obvious expectation. Would never stay here again, and wouldn’t recommend it to anyone. ##### Gregory Stayed 7 nights in Oct 2025 ### 2/10 Terrible #### Elizabeth 14 Aug 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Bedbugs…. We were there for 3 nights and luckily we only had one night left and I appreciate that we were moved immediately after we found the bedbugs in the middle of the night because we got woken up by a smoke alarm that was triggered in the building and saw the bedbug crawling on the bed. Staff immediately moved us to a different room and was very attentive. Unfortunately it doesn’t change the fact that there were bedbugs. ##### Elizabeth Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Pedro 25 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was very happy there and I’ll definitely be back ##### Pedro Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Angelina Victoria 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is so supportive, loved staying here 10/10 ##### Angelina Victoria Stayed 4 nights in Jul 2024 ### 8/10 Good #### Arturo 29 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities Food variety, nice view of the ocean. ##### Arturo Stayed 3 nights in Sep 2024 ### 8/10 Good #### Nathanel Simon 21 Oct 2025 Liked: Staff & service, amenities Initial room selection was very inappropriate as there was a tremendous amount of construction being done close by due to renovations and a complex being built. Some things were also so-so in the room. Flagged the room issues with staff and got and 'upgrade': room had not been deep cleaned and visible traces of the previous stay were still visible. Turns out the last room i was given was in fact the best one and the most fitting of the reservation description I had booked several mo ths ago: It was u fortunated that i had to place several complaints to finally get what i was expectig to be set and done from the get go. Room service was ok but also sometimes forgetful on the night shift when requesting certain things. Pool area was ok. Got crowded very quick. Was at the beach most of the time due to this or went to the adult only side at the Hacienda complex when quiet and pool were needed. Bar selections are diverse, staff is very accommodating of requests for drinks. Dining experience (selected: La Catrina) was unfortunately very slow and not as authenticly mexican as initially described. Going to the old market area has proven better for views and better a la carte dining options. Food wise, buffets and all sides of the complex were very good. Regardless of the hiccups, i would book at the Krystal Grand Puerto Vallarta again. ##### Nathanel Simon Stayed 6 nights in Oct 2025 ### 6/10 Okay #### Acie 10 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Krystal Grand Resort in Puerto Vallarta. I would rate my overall stay a 5 out of 10. The property is outdated, the bathroom is the worse I've ever seen in my life, and the food was very average. Sometimes they would have the same food at dinner that they served at lunch. The bathroom was so small that when you sat on the toilet, your head would be two inches from the wall. I was told the property was bought out, and was to be completely renovated in about a year. My stay wasn't the worse place I've ever stayed, but I certainly wouldn't stay there again. The pictures on Hotel.com did it no justice. ![Smallest bathroom in history ](https://a.travel-assets.com/ugc/hotel-reviews/bee6d4e6-67af-4d2e-ae87-b3c3aea0496d-1752189115397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Missing light fixtures ](https://a.travel-assets.com/ugc/hotel-reviews/2980d2d9-93bf-482c-b1c1-dd1b349f9e8f-1752189118259.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outside view of Krystal Grand Resort](https://a.travel-assets.com/ugc/hotel-reviews/c3de9126-d5fc-4a97-acb0-d41fdf3cb31b-1752189118142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Acie Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Townsend 20 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great time ##### Townsend Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### humberto 25 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities I really like it there ##### humberto Stayed 3 nights in Jun 2024 ### 8/10 Good #### Debra 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice rooms. Good service. 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