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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
4 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Front of property
Aerial view
Overlooking the ocean, Krystal Grand Puerto Vallarta All Inclusive offers a haven for relaxation. Unwind with beachfront dining, unwind at one of the 4 outdoor pools or indoor pool and enjoy shopping on site. With reflexology treatments and kids' meals available, this hotel caters to all ages.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Parking available
  • Pool
  • Spa
  • Housekeeping
The current price is £187
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Resort View Double

Deluxe Resort View Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Resort View Double

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 427 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Hacienda Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 427 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Jacuzzi King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Partial Ocean view Double

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 427 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Jacuzzi Double

1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Balcony Double

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Resort View King

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 427 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Partial Ocean View King

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 427 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 427 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King | 1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Hacienda King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Ocean View King

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 427 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Cathedral of Our Lady of Guadalupe - 19 min walk - 1.0 mile
  • Vista Vallarta Club de Golf - 4 min drive - 1.7 miles
  • International Convention Center - 5 min drive - 2.9 miles
  • Cruise Ship Terminal - 10 min drive - 6.9 miles
  • Malecon - 13 min drive - 10.0 miles

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪La Gloria Del Café - ‬4 min drive
  • ‪Micheladas Botaneras Ixtapa - ‬6 min drive
  • ‪La Fory Fay - ‬6 min drive
  • ‪Miami Wings Ixtapa - ‬5 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Luxury all-inclusive hotel by the ocean
At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on-site and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to reflexology, a deep-tissue massage or a manicure/pedicure at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Valet parking (surcharge), a free beach club on-site and concierge services
  • ATM/banking services, a computer station and luggage storage
  • Tour/ticket information, coworking spaces and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 451 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
More amenities include:
  • Highchairs, children's slippers and children's books
  • Designer toiletries, showers and hairdryers
  • 32-inch LED TVs with premium channels
  • Balconies, a personal chef and art supplies

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O' West
  • Sea Fire

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,141 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Valet parking fee: MXN 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on 3 Sept 2025 start from £186.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Puerto Vallarta All Inclusive?

Valet parking is available for MXN 55 per night.

What time is check-in at Krystal Grand Puerto Vallarta All Inclusive?

Check-in begins at 4:00 PM.

What time is check-out at Krystal Grand Puerto Vallarta All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Puerto Vallarta All Inclusive located?

Nestled on the beach, this Puerto Vallarta hotel is within 2 mi (3 km) of Cathedral of Our Lady of Guadalupe, Campo de Golf Ixtapa and Paradise Adventure Park / Canopy Indio. Vista Vallarta Club de Golf and El Salado Estuary State Park are also within 3 miles (5 km).

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Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 161 out of 400 reviews
Rating 8 - Good. 95 out of 400 reviews
Rating 6 - Okay. 71 out of 400 reviews
Rating 4 - Poor. 45 out of 400 reviews
Rating 2 - Terrible. 28 out of 400 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Amenities
The room, the service, front beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Beach, pool
Stayed 3 nights in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful
Stayed 2 nights in Jun 2025

6/10 Okay

Bernard J

Disliked: Amenities
Ok hotel
Stayed 7 nights in Jun 2025

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedbugs…. We were there for 3 nights and luckily we only had one night left and I appreciate that we were moved immediately after we found the bedbugs in the middle of the night because we got woken up by a smoke alarm that was triggered in the building and saw the bedbug crawling on the bed. Staff immediately moved us to a different room and was very attentive. Unfortunately it doesn’t change the fact that there were bedbugs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities
Still excellent best location
Stayed 7 nights in Apr 2025

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean resort. Beach is right at the backyard. Friendly employees.
Stayed 6 nights in Mar 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great great service from bartenders.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ievgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option.
Stayed 7 nights in Feb 2025

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old. Not look the same as the online pictures, my room wasn’t ready. At 4:30 They changed the room because the room what I reserved wasn’t ready . I didn’t liked that room and I asked them to get ready my room as soon as possible with full ocean view like my reservation . I waited until the 6pm to finally get in the room Also the strawberries and champagne was scheduled for August 1 between 1pm to 5pm and never arrived We made this trip for our 25th anniversary to have a wonderful time but unfortunately was the worse place where we stayed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy there and I’ll definitely be back
Stayed 6 nights in Nov 2024

10/10 Excellent

Townsend

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Dec 2024

6/10 Okay

Kimberly

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The customer service in the buffet restaurant was excellent and the seafood they served at Jalavera restaurant was delicious. That's really the only thing nice about this property. What I don't like is the room I stayed at, it smells musty, earthy and damp. I know, there's mold in my room. It rained during my stay and it flooded the inside of the room where the door of the balcony area. Part of my blanket got soaked and was wet and I called front desk for a new one, but no one came to replace it, so that night I slept without a blanket. The pictures here on expedia is very different from the what the actual room looks like so beware.
Stayed 2 nights in Jun 2025

8/10 Good

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay For a 4 Day Trip

Nice place to stay in! It wasn’t too crowded when we stayed in the month of May. You have access to Krystal Grand and Hacienda which is a nice plus as Krystal Grand is more family friendly and Hacienda is for adults and more quieter. The food was not bad but could improve. You also have to make a reservation for the restaurants for the dinner option but if you don’t make it on time you are out of luck. We managed to get one on our last night only after talking to reception. You also have to pay a fee for room service. The staff were very friendly and always helpful. No complaints on that. Overall it was a very nice experience.
View from Sushi Bar.
Sangria and Piña Colada.
Ceviche, good.
Aguachile, good.
Stayed 3 nights in May 2025

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it there
Stayed 3 nights in Jun 2024

8/10 Good

ruby

Liked: Cleanliness, staff & service, amenities
I loved the hacienda for adults only
Stayed 4 nights in Oct 2024

2/10 Terrible

Chantell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a partial ocean view which we got but had to look out at the construction site as well. Breakfast was probably the best meal and that still wasn’t great. Would not recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Staff & service
The staff is amazing. Daniel, Francisco, Marisol, Guillermo are the best.
Stayed 6 nights in Dec 2024

8/10 Good

Sareth

Liked: Staff & service, property conditions & facilities
The staff were very friendly, resort felt safe. The buffet needs more options.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

2/10 Terrible

Estrella

Disliked: Cleanliness, amenities, property conditions & facilities
I had an extremely disappointing experience at this hotel. From the moment I arrived, there were issues. They couldn’t find my reservation even though I had a confirmation and it took a long time to sort out. Once I finally got to my room, things only got worse. There were roaches, the air conditioning didn’t work properly, and rain started leaking into the room, along with water dripping from the ceiling. It was honestly unsafe and completely unacceptable. I brought up the problems to the staff, but the overall response felt unhelpful and disorganized. It was one issue after another, and I wouldn’t recommend this place to anyone. Save yourself the stress and book somewhere else.
Stayed 3 nights in Jun 2025

4/10 Poor

Rosalio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given a room with a construction view and I payed for a pool view , after the switch us they gave us a
Stayed 3 nights in Apr 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Dec 2024

10/10 Excellent

MITRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place. It was our second visit and not disappointed. Well be back. Food was excellent and staff was wonderful.
Stayed 7 nights in Sep 2024

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and attentive with the exception of when the beach was rented to cruise ships docked for their passengers. Condition of the resort was poor and cleaned only with water - no cleaning agents. This included the reusable cups used by the bars for cocktails.
Stayed 5 nights in Feb 2025