Title: Krystal Grand Puerto Vallarta All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Grand Puerto Vallarta All Inclusive Travelers find a beachfront paradise at this all-inclusive resort where local cuisine meets ocean views and four refreshing pools invite relaxation ## Photo gallery for Krystal Grand Puerto Vallarta All Inclusive ![Free minibar, in-room safe, laptop workspace, blackout curtains - Krystal Grand Puerto Vallarta All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/f1d97cf9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges, beach bar - Krystal Grand Puerto Vallarta All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/30f30c8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch served; local and international cuisine - Krystal Grand Puerto Vallarta All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/9d7288e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Krystal Grand Puerto Vallarta All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/c8d2a87e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout curtains - Krystal Grand Puerto Vallarta All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/686b7633.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Krystal Grand Puerto Vallarta All Inclusive overlooks the ocean, offering a perfect retreat. Guests enjoy beachfront dining, four outdoor pools, an indoor pool, on-site shopping, reflexology treatments, and special meals for children. ## Reviews 7.6 Good ## Popular amenities - All-inclusive - Spa - Free Wi-Fi - Restaurant - Air-conditioning £226 includes taxes & fees 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for Deluxe Resort View Double ![Deluxe Resort View Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/63b69878.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Resort View Double 8.0 Very good 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 427 sq ft - Resort view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Resort View King ![Deluxe Resort View King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/5cd6275d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Resort View King 8.6 Excellent 4 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 427 sq ft - Resort view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Partial Ocean View King ![Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b07cc38c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Partial Ocean View King 8.0 Very good 7 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 427 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Partial Ocean view Double ![Deluxe Partial Ocean view Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/4c9bd32f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Partial Ocean view Double 8.0 Very good 14 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 427 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Ocean View King ![Deluxe Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b648daab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King 8.2 Very good 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 427 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Ocean View Double ![Deluxe Ocean View Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/2c5730f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Double 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 427 sq ft - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Jr. Suite Balcony King ![Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/686b7633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Balcony King ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 534 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Jr. Suite Balcony Double ![Jr. Suite Balcony Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/dfabcf40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Balcony Double 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 534 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Jr. Suite Jacuzzi Double ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/22a74968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Jacuzzi Double ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 534 sq ft - Partial ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Jr. Suite Jacuzzi King ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/22a74968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Jacuzzi King 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 534 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Jr. Suite Hacienda King ![Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/7c76a628.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Hacienda King 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 463 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Jr. Suite Hacienda Double ![Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/9db0d78c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Hacienda Double 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout curtains Ceiling fan Private bathroom - 427 sq ft - Sleeps 3 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64821%2C-105.24253&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pcHlF0CFs_WALNZaArXpx5GxKWI=) 136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333 #### What's nearby - Cathedral of Our Lady of Guadalupe \- 19 min walk \- 1.0 mile - Go Karts \- 19 min walk \- 1.0 mile - Paradise Adventure Park / Canopy Indio \- 3 min drive \- 1.2 miles - Campo de Golf Ixtapa \- 4 min drive \- 1.5 miles - Cruise Ship Terminal \- 9 min drive \- 6.9 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive #### Restaurants - Talavera - La Choperia - La Catrina Alta Cocina Mexicana - McCarthy’s - Le Delice ## About this property ### Krystal Grand Puerto Vallarta All Inclusive Luxury all-inclusive hotel by the ocean At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on-site and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to a manicure/pedicure, a hot stone massage or reflexology at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Enjoy the 24-hour gym, as well as activities such as beach volleyball. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground. You'll also enjoy the following perks during your stay: - 4 outdoor pools and an indoor pool - Valet parking (surcharge), a free beach club on-site and a porter/bellboy - Luggage storage, a 24-hour front desk and a gift shop - Beach umbrellas, a computer station and concierge services - Guest reviews say great things about the helpful staff Room features All 451 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars. More amenities include: - Highchairs, children's slippers and children's books - Designer toiletries, showers and hairdryers - 32-inch LED TVs with premium channels - Balconies, a personal chef and art supplies ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![On the beach](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/18105028.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Vallarta - All Inclusive Hotel Zone - Pool - All-inclusive - Water slide - Free Wi-Fi 6.8 854 reviews £183 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/25000000/24940000/24930700/24930665/dd9bb45d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hacienda at Krystal Grand Puerto Vallarta Hotel Zone - Pool - All-inclusive - Spa - Restaurant 7.8 Good 1,000 reviews £275 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=24930665&PinnedHotelID=24930665&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/58000000/57250000/57240700/57240661/c67d013e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Nayarit - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,472 reviews £283 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=57240661&PinnedHotelID=57240661&HadPinnedHotel=true®ionId=-1&adults=2) ![Body treatments, hot stone massages, deep-tissue massages](https://images.trvl-media.com/lodging/28000000/27350000/27346500/27346450/a55dd4a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Puerto Vallarta - All Inclusive South Zone - On private beach - Pool - All-inclusive - Spa 7.4 Good 1,001 reviews £245 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=27346450&PinnedHotelID=27346450&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/120000/118000/117967/9b9b2973.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Golden All Inclusive Resort - Adults Only Hotel Zone - Pool - Hot tub - All-inclusive - Spa 7.4 Good 1,915 reviews £231 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=117967&PinnedHotelID=117967&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/13000000/12510000/12506000/12505992/f21cacd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Puerto Vallarta Resort & Spa All Inclusive Hotel Zone - Pool - All-inclusive - Spa - Kids’ pool 6.8 1,001 reviews £231 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12505992&PinnedHotelID=12505992&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/21000000/20320000/20312600/20312505/8e25e810.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Club Puerto Vallarta All Inclusive Hotel Zone - Pool - Hot tub - All-inclusive - Spa 6.6 1,001 reviews £214 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=20312505&PinnedHotelID=20312505&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), hot tub, body treatments, hydrotherapy](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/2229964e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buenaventura Grand Hotel & Great Moments - All Inclusive Colonia 5 de Diciembre - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,335 reviews £326 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/470000/460600/460538/a0e11825.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Friendly Fun Vallarta Different Experiences - All Inclusive. Hotel Zone - Pool - All-inclusive - Spa - Pet-friendly 8.0 Very good 1,019 reviews £199 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=460538&PinnedHotelID=460538&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3930000/3921000/3920992/5774a01b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Pelicanos Grand Beach Resort - All Inclusive Hotel Zone - Pool - Breakfast included - All-inclusive - Spa 7.6 Good 1,008 reviews £163 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=3920992&PinnedHotelID=3920992&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Covered valet parking on site (MXN 55 per night; includes in/out privileges) - Limited on-site valet parking ### Food and drink - 2 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Fogo - Il Formaggio - Le Délice - O' West - Sea Fire ### Things to do - 24-hour gym - 4 outdoor pools - Arcade/game room - Beach volleyball - Children's pool - Free beach club - Free children's club - Full-service spa - Indoor pool - Playground - Shopping ### Family friendly - 4 outdoor pools - Arcade/game room - Art supplies - Beach toys - Children's books - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - High chair - In-room babysitting - Indoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 7 meeting rooms - Business centre - Computer station - Conference centre (11,141 square foot of space) - Coworking space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach ### Full-service spa - 5 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways (100 centimetre high) - Lever door handles - Lift (100 centimetre wide door) - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Communal living room - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Children's slippers - Designer toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels ### Food and drink - Chef service - Coffee/tea maker - Free bottled water - Free stocked minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Connecting rooms available - Electrical adapters - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Window screens ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Valet parking fee: MXN 55 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Krystal Altitud Vallarta AIl Inclusive Krystal Altitude Vallarta AIl Inclusive Krystal Grand Altitude Pto. Vallarta AI Krystal Grand Puerto Vallarta All Inclusive Hotel Krystal Grand Altitude Puerto Vallarta AIl Inclusive Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta ## Frequently asked questions ### Does Krystal Grand Puerto Vallarta All Inclusive have a pool? ### How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive? ### Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly? ### How much is parking at Krystal Grand Puerto Vallarta All Inclusive? ### What time is check-in at Krystal Grand Puerto Vallarta All Inclusive? ### What time is check-out at Krystal Grand Puerto Vallarta All Inclusive? ### Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive? ### Where is Krystal Grand Puerto Vallarta All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Grand Puerto Vallarta All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Amenities ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 193 8 - Good 112 6 - Okay 83 4 - Poor 50 2 - Terrible 36 ## Reviews ### 10/10 Excellent #### Evet 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very efficient, room was very clean. Dinner and show on the beach was wonderful! ##### Evet Stayed 1 night in Nov 2025 ### 8/10 Good #### Linda 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were all amazing. Especially Daniel in Entertainment went out of his way to make us comfortable. The location is great and the pool area is lovely. I would rate it a 3.5 out of 5 and very affordable. ##### Linda Stayed 10 nights in Nov 2025 ### 6/10 Okay #### Haninder 8 Dec 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Check in experience was not great, room offer was leaking and after waiting 1.5 hr finally got a room. Construction going on site, service was great and staff was helpful ##### Haninder Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Mirza Mohammad 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities I don’t typically leave reviews, but this resort deserves it. The ocean views were stunning, the food was excellent, and the service throughout the resort was outstanding. The rooms, pools, and dining options were all exceptional. It’s also a wonderful place for families—our kids especially enjoyed the gaming station. Highly recommended for anyone looking for a memorable vacation Drinks were amazing. ##### Mirza Mohammad Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Lisa 20 Dec 2025 Liked: Cleanliness, amenities The staff is friendly. The food is plentiful. The pools are very nice and location great. However, we booked a partial ocean view and were given a room on the 7th floor. Looking out our sliding door, we were eye level with about 30 constructions guys building the new hotel next to us. We could barely see any ocean over all the metal rods and other construction materials. On top of that the 8th floor is being renovated so we woke up to furniture being drug across the floor above us. I think the 7th floor should not be occupied, and certainly rooms on the side facing the construction should not be advertised as having any kind of desire view. ![View from our room](https://a.travel-assets.com/ugc/hotel-reviews/a8cba9ad-6e83-49e2-944b-0d609bcd89fc-1766211639218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful pool](https://a.travel-assets.com/ugc/hotel-reviews/24874214-24a9-4355-bacb-714537e78aad-1766211686522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jocelyn 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was so friendly and helpful ##### Jocelyn Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ruben 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities La Hacienda was a great place to enjoy our trip. Quietness is the word to better describe it. The staff were amazing and always very friendly and helpful with us. ![](https://a.travel-assets.com/ugc/hotel-reviews/7ced3f0c-c043-4eb0-a81c-a0b58f2826f4-1750572163881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66fe600e-ea3c-4fb9-910b-45a6d30ce951-1750572162826.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09f67ccd-6b9f-4748-9bcb-457e8b41c994-1750572163381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1b68ba14-017c-4fbd-8c59-959afba18d25-1750572160954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruben Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Mitra 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Still excellent best location ##### Mitra Stayed 7 nights in Apr 2025 ### 8/10 Good #### Deronshau 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great! The food on the buffet was pretty decent but the Paella at the buffet was wonderful.The Italian restaurant ( must have a reservation) was wonderful, with good vibes, and the food was amazing! We didn’t have a chance to try the Mexican restaurant or the French restaurant, so maybe next time. The only thing I would make people aware of is that the room we were staying in the bathroom does not have a door separating it from the rest of the space. There are frosted glass doors to the shower and toilet for privacy but not a door to enclose the whole bathroom. The staff cleaned the pool every day and they refilled the mini fridge every day. The bar and lounge area are nice as well. They call you a taxi or uber for you if needed. The staff was very friendly and helpful so do not hesitate to ask for assistance or their advice. ##### Deronshau Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ievgen 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option. ##### Ievgen Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Dony 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice and clean resort. Beach is right at the backyard. Friendly employees. ##### Dony Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Angelina Victoria 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is so supportive, loved staying here 10/10 ##### Angelina Victoria Stayed 4 nights in Jul 2024 ### 8/10 Good #### Arturo 29 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities Food variety, nice view of the ocean. ##### Arturo Stayed 3 nights in Sep 2024 ### 8/10 Good #### Sareth 8 Nov 2024 Liked: Staff & service, property conditions & facilities The staff were very friendly, resort felt safe. The buffet needs more options. ##### Sareth Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Nicholas 12 Dec 2024 Liked: Staff & service The staff is amazing. Daniel, Francisco, Marisol, Guillermo are the best. ##### Nicholas Stayed 6 nights in Dec 2024 ### 8/10 Good #### Nathanel Simon 21 Oct 2025 Liked: Staff & service, amenities Initial room selection was very inappropriate as there was a tremendous amount of construction being done close by due to renovations and a complex being built. Some things were also so-so in the room. Flagged the room issues with staff and got and 'upgrade': room had not been deep cleaned and visible traces of the previous stay were still visible. Turns out the last room i was given was in fact the best one and the most fitting of the reservation description I had booked several mo ths ago: It was u fortunated that i had to place several complaints to finally get what i was expectig to be set and done from the get go. Room service was ok but also sometimes forgetful on the night shift when requesting certain things. Pool area was ok. Got crowded very quick. Was at the beach most of the time due to this or went to the adult only side at the Hacienda complex when quiet and pool were needed. Bar selections are diverse, staff is very accommodating of requests for drinks. Dining experience (selected: La Catrina) was unfortunately very slow and not as authenticly mexican as initially described. Going to the old market area has proven better for views and better a la carte dining options. Food wise, buffets and all sides of the complex were very good. Regardless of the hiccups, i would book at the Krystal Grand Puerto Vallarta again. ##### Nathanel Simon Stayed 6 nights in Oct 2025 ### 6/10 Okay #### Ila 17 May 2025 Liked: Staff & service I enjoyed that the resort is right on the beach, which allowed us to take long walks and enjoy hearing the waves. I didnt like that the rule of not reserving lounge chairs was not enforced at all so unless you reserved a longer with your towel or book at 7;00am there was absolutely no place to sit. I saw some guest putting personal items on loungers in multiple areas to use at different times during the day, which is very selfish behavior and should not be tolerated by resort staff. ##### Ila Stayed 6 nights in Mar 2025 ### 8/10 Good #### Heriberto 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Stay For a 4 Day Trip Nice place to stay in! It wasn’t too crowded when we stayed in the month of May. You have access to Krystal Grand and Hacienda which is a nice plus as Krystal Grand is more family friendly and Hacienda is for adults and more quieter. The food was not bad but could improve. You also have to make a reservation for the restaurants for the dinner option but if you don’t make it on time you are out of luck. We managed to get one on our last night only after talking to reception. You also have to pay a fee for room service. The staff were very friendly and always helpful. No complaints on that. Overall it was a very nice experience. ![View from Sushi Bar. ](https://a.travel-assets.com/ugc/hotel-reviews/a94d41fe-cd6a-47cf-9027-274b58caa9f4-1747260362935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sangria and Piña Colada. ](https://a.travel-assets.com/ugc/hotel-reviews/c18bbc4e-75c4-4587-9309-d293403eb281-1747260362540.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ceviche, good. ](https://a.travel-assets.com/ugc/hotel-reviews/6f94fdf9-2ec4-424a-be8e-1304f6efc215-1747260363942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Aguachile, good. ](https://a.travel-assets.com/ugc/hotel-reviews/18f1ce62-a060-477b-8ea2-6576392e2e40-1747260363277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heriberto Stayed 3 nights in May 2025 ### 10/10 Excellent #### Dianne 6 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff at this resort were very friendly and provide awesome services. Transportation was easy accessible with their taxis. Getting to the city was fun & easy. We actually rented uber to get to the city. They had multiple restaurants & souvenirs shops. Just overall a great & memorable experience at this resort. ##### Dianne Stayed 5 nights in Nov 2024 ### 4/10 Poor #### George 15 Feb 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff was friendly and attentive with the exception of when the beach was rented to cruise ships docked for their passengers. Condition of the resort was poor and cleaned only with water - no cleaning agents. This included the reusable cups used by the bars for cocktails. ##### George Stayed 5 nights in Feb 2025 ### 6/10 Okay #### Kimberly 26 Jun 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities The customer service in the buffet restaurant was excellent and the seafood they served at Jalavera restaurant was delicious. That's really the only thing nice about this property. What I don't like is the room I stayed at, it smells musty, earthy and damp. I know, there's mold in my room. It rained during my stay and it flooded the inside of the room where the door of the balcony area. Part of my blanket got soaked and was wet and I called front desk for a new one, but no one came to replace it, so that night I slept without a blanket. The pictures here on expedia is very different from the what the actual room looks like so beware. ##### Kimberly Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Darryl 7 Feb 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities On the positive side, the beach at this property is excellent! Some less positive things were only two ala carte restaurants open per day and food was poor. Always short on beach towels and towels for the rooms. Not enough poolside and beach loungers to go around. The lack of inventory at this resort made it feel like it was going to shut down soon and they were trying to get by with as little as possible. Rooms need updating as well. The staff for the most part were excellent. Other than one manager that was quite rude from the Hacienda side. Overall, we still had a good vacation, but the property and inventory really need to improve. ##### Darryl Stayed 10 nights in Jan 2025 ### 6/10 Okay #### April 23 Jun 2025 Disliked: Property conditions & facilities Where do I start 1) room appeared nice. Beds were comfortable 2) I was told I could not have inflatable tube for my 3&5 year old but all the local Mexicans could. Caucasian or Canadians weren’t allowed I guess 3) next day I was also told my 3&5 year old were not allowed to jump in the pool but again everyone else was allowed. 4) food was as limited but good. 5) drinks were good and servers around the pool were great 6) French resto was only one I tried and was great. 7) we had heavy rain day 3 that flooded out entire room. It was coming in the ceiling. When I went to talk to Libby I was in ankle deep water. The entire hotel was as falling apart. The ceilings all had holes and water pouring out them. Got moved to another room which was nice but on the 4th floor and the elevators were all not working. So I had to carry my kid and stroller up and down 4 flights of stairs 8) I wanted to use an umbrella to take a walk and was told I was not allowed Enjoyed ourselves as much as we could but would not go back or refer friends there sadly. This hotel needs a massive renovation ##### April Stayed 5 nights in Jun 2025 ### 4/10 Poor #### CARLA 18 Dec 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Paid for Delux ocean view, didn’t get it instead I got the view of trees blocking the ocean. I requested to be moved to a room with an ocean view which they did however it didn’t have a balcony, front desk staff told me I paid for ocean view only balcony was not included. Be carefully when you booked ocean view with them. Front desk staff was a little bit snarky, however staff at the buffet and security guard were amazing, friendly and kind. We often stay late at night, and one security guy always stayed around our area to make sure we were safe. I don’t know if I would stayed here again since I didn’t like the rooms nor the front desk staff. ##### CARLA Stayed 4 nights in Dec 2024 ### 8/10 Good #### Amanda 14 Dec 2024 Liked: Cleanliness, staff & service REVIEW FOR KRYSTAL GRAND ONLY NOT THE HACIENDA SIDE Pros: easy to walk around and close proximity to downtown, shopping centers, the marina and grocery stores. The staff are wonderful and super nice. Owest (sushi bar 18 pool) was the highlight of our stay. Pretty quiet and lots of infinity pool space to relax and watch the sunset. The food was decent (not the breakfast it was terrible), but im not a super picky eater and usually just ate salad, yogurt and Ceviche (so good) the whole time. If youre picky with your food you may not enjoy your stay as much. If you go to the steakhouse get the beef fillet its was so good and tender. Cons: Our room frequently smelt of sewage and the shower was spotty going from sprinkles to normal pressue. It was frequently cold water coming from the shower as well. The bedding is another, the sheets were clean but the douvet underneath the cover was really gross, stained and honeslty shouldnt be reused. One of the elevators were not functioning and when it would get down to the main floor you had to hold on the open button and pry open the door (if you're alone good luck). We ended up getting off on the second floor and taking to stairs. This was reported to the desk but remained an issue throughout our stay. Overall i did enjoy my stay but no way is this at all a 5 star hotel. My intitial search shows it listed as a 5 star but I believe that may just be the rating for the Hacienda side only. ##### Amanda Stayed 6 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Barceló Puerto Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Barcelo-Puerto-Vallarta-All-Inclusive.h16535.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information) > > [Almar Resort Luxury LGBT Beach Front Experience](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Almar-Resort-Luxury-LGBT-Beach-Front-Experience.h12488321.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - 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