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Our first trip to Mexico and it was amazing. Treated like royalty. Unbelievable views, private balcony, that bathtub!!! Service was top-notch. Will go back as soon as we can!
We loved our stay at the Grand Velas - this is a fabulous hotel, with an amazing swimming pool. We felt special and welcome throughout. The staff were very attentive, and the food was beautiful. I'd recommend this hotel to couples and families alike.
I normally do not write reviews but our experience at the hotel was so positive and special I thought I would make brief comments. The entire stay (5 nights in late September) was great. Every experience with staff or hotel facilities was top notch. While somewhat limited...only 2 restaurants...food ...
Exceptional resort if you want a peaceful and romantic getaway. If you want a lot of activities for children, we suggest you consider elsewhere. There are only twelve rooms and two restaurants. The staff is very attentive and friendly. We enjoyed getting to know Moises, Daniel, Reyes, Antonio, Francisco, ...
STOP OFFERING THOSE DECEIVING "RESORT TOUR"VACATION PACKAGES ALSO KNOWN AS TIME SHARES!!! THEY ARE A HUGE WASTE OF PRECIOUS VACATION MOMENTS. Read few articles as well as saw videos warning the public about it. So do not risk of losing potential hotel guests by continuing to do this practice.
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