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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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Overview of Hotel Mousai Puerto Vallarta

Photo gallery

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Hotel Mousai Puerto Vallarta

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationGarza Blanca Beach1 min walk
    Popular LocationPlaya Esmerelda10 min walk
    Popular LocationPunta Negra Beach13 min walk
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)38 min drive

Choose dates to view prices

Mousai Suite South

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Mousai Suite South

  • 1000 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Mousai Corner Suite North

4.8/5 guest room rating
  • 1367 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Mousai Suite Two Double Beds North

No guest room rating
  • 1066 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

1 Bedroom Penthouse South

  • 2600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

2 Bedroom Penthouse South

  • 2600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Mousai Corner Suite North

5/5 guest room rating
  • 1367 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Mousai Corner Suite South

  • 1194 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Ultra Mousai Suite North

5/5 guest room rating
  • 1066 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Mousai Suite Two Double Beds South

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Mousai Suite North

4.9/5 guest room rating
  • 1066 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Mousai Corner Suite South

  • 1194 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

1 Bedroom Penthouse North

  • 2852 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

Puerto Vallarta

Located in Puerto Vallarta, Hotel Mousai Puerto Vallarta is in the mountains and on the beach. Vallarta Zoo is a popular attraction and the area's natural beauty can be seen at Garza Blanca Beach and Playa Gemelas. Los Arcos and Aquaventuras Park Vallarta are also worth visiting. Spend some time exploring the area's activities, including golf lessons, whale watching and golfing.
Visit our Puerto Vallarta travel guideOpens in a new window
View more Resorts in Puerto VallartaOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Playa Esmerelda - 10 min walk
  • Punta Negra Beach - 13 min walk
  • Los Arcos - 3 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 39 min drive

Restaurants

  • Hiroshi — 1 min walk
  • The Terrace — 1 min walk
  • Taste Restaurant at Casa Cupula - 6 min drive
  • Tacos Revolución - 6 min drive
  • Archie's Wok - 6 min drive

About this property

Hotel Mousai Puerto Vallarta

Adults-only beachfront resort with an outdoor pool
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 72 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy outdoor private hot tubs, and other standard amenities include separate living rooms, 24-hour room service and flat-screen TVs.
Hotel Mousai Puerto Vallarta offers 72 forms of accommodation with outdoor private hot tubs and iPod docking stations. This individually decorated and furnished accommodation has separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with satellite channels, DVD players and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: USD 550-950 per person
  • All buffet and à la carte meals, snacks and local beverages included
  • 5 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Tennis
  • Yoga classes

Family friendly

  • DVD player
  • Outdoor pool
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference centre (2808 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • iPod dock
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private outdoor hot tub
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Puerto Vallarta
Puerto Vallarta
South Shore Hotel Area
South Shore Hotel Area
5 star
5 star
Parking included
Parking included
Hotel resort
Hotel resort
Guest rating 4.5+
Guest rating 4.5+
Pool
Pool
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 4 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 550 and USD 950 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Resort
Hotel Mousai Puerto Vallarta Resort
Hotel Mousai Puerto Vallarta Puerto Vallarta
Hotel Mousai Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

Can I cancel my reservation for free at Hotel Mousai Puerto Vallarta and receive a full refund?
Yes, Hotel Mousai Puerto Vallarta offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Mousai Puerto Vallarta cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Mousai Puerto Vallarta?
As of 14 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta on 2 May 2021 start from £269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Mousai Puerto Vallarta have a pool?
Yes, this property has an outdoor pool.
Is Hotel Mousai Puerto Vallarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Mousai Puerto Vallarta?
Valet parking is free at this property.
What time is check-in at Hotel Mousai Puerto Vallarta?
Check-in is from 4 PM - 11:30 PM.
What time is check-out at Hotel Mousai Puerto Vallarta?
Checkout is at 11 AM.
Are there all-inclusive benefits at Hotel Mousai Puerto Vallarta?
Some rate plans available at this property are all-inclusive.
Where is Hotel Mousai Puerto Vallarta located?
Located in South Shore Hotel Area, this beachfront resort is on the riverwalk and within a 10-minute walk of Garza Blanca Beach and Playa Gemelas. Los Arcos and Playa Mismaloya are also within 3 mi (5 km).

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 318 out of 359 reviews
5 - Excellent 89%
Rating 4 - Good. 24 out of 359 reviews
4 - Good 7%
Rating 3 - Okay. 9 out of 359 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 359 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 359 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities are great, staff super friendly. Food superb. Beautiful property.
Stayed 7 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, the staff was great loved every single detail definitely going back
Stayed 4 nights in Mar 2021

5/5 Excellent

Stayed 3 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2021

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