Title: BON Hotel at VidantaWorld Nuevo Vallarta Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BON Hotel at VidantaWorld Nuevo Vallarta Travelers dive into an ocean of activities at this beachfront resort, from golf lessons to volleyball and tennis, while savoring cuisine from twenty restaurants ## Photo gallery for BON Hotel at VidantaWorld Nuevo Vallarta ![9 outdoor pools, open 9:00 AM to 9:00 PM, free pool cabanas - BON Hotel at VidantaWorld Nuevo Vallarta (Nuevo Nayarit)](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/4edc7ad7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, steam room, body treatments, aromatherapy - BON Hotel at VidantaWorld Nuevo Vallarta (Nuevo Nayarit)](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/67e0299c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - BON Hotel at VidantaWorld Nuevo Vallarta (Nuevo Nayarit)](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/271ac16f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![20 restaurants, dinner served - BON Hotel at VidantaWorld Nuevo Vallarta (Nuevo Nayarit)](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/c7007d7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - BON Hotel at VidantaWorld Nuevo Vallarta (Nuevo Nayarit)](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/422f7c60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The BON Park Hotel at VidantaWorld Nuevo Vallarta combines beachfront luxury with family-friendly recreation. Guests enjoy 20 on-site restaurants with al fresco dining options and can unwind with Swedish massages or detox wraps at the spa. ## Reviews 8.4 Very good ## Popular amenities - On private beach - Pool - Hot tub - Spa - Free Wi-Fi - Restaurant £272 includes taxes & fees 12 Mar - 13 Mar ## Room options ### Check availability for these dates Tonight [Feb 21 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 22 - Feb 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=100114123&PinnedHotelID=100114123&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for One-Bedroom Suite King ![43-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/c2c60e38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite King 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cots/infant beds Kitchenette Mini-fridge Dining table LED TV Premium bedding Blackout curtains - Park view - 915 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Sofa Beds ### View all photos for Two-Bedroom Suite ![43-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/8dafcf33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Suite 10.0 Exceptional 1 review ### Highlights Individually decorated Private plunge pool Air conditioning Free cots/infant beds Kitchenette Mini-fridge Dining table LED TV - Park view - 2142 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Single Sofa Beds ### View all photos for Two-Bedroom Loft ![Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/9f0946e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Loft ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Air conditioning Free cots/infant beds Kitchenette Mini-fridge - Park view - 2863 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Single Sofa Beds ### View all photos for One-Bedroom Suite Twin ![43-inch LED TV with satellite channels](https://images.trvl-media.com/lodging/101000000/100120000/100114200/100114123/c2c60e38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite Twin ### Highlights Air conditioning Kitchenette Mini-fridge Dining table LED TV Premium bedding Blackout curtains Down duvet - Resort view - 914 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 2 Single Sofa Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNuevo-Vallarta-Hotels-BON-Park-Hotel-At-VidantaWorld-Nuevo-Vallarta.h100114123.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNuevo-Vallarta-Hotels-BON-Park-Hotel-At-VidantaWorld-Nuevo-Vallarta.h100114123.Hotel-Information) ## About the area Located in Nuevo Nayarit, BON Hotel at VidantaWorld Nuevo Vallarta is in a rural area and on a private beach. VidantaWorld is a popular local attraction, and if an activity is on the agenda, SkyDream Parks Gondola and Nayar Vidanta Golf are worth a visit. Travelling with kids? Consider Splash Water Park Vallarta, or check out an event or a game at Act ll Entertainment Stages. Take the opportunity to explore the area for water adventures such as swimming and other activities like whale watching. [Visit our Nuevo Nayarit travel guide](https://www.expedia.co.uk/Nuevo-Nayarit.dx500691) [View more Resorts in Nuevo Nayarit](https://www.expedia.co.uk/Nuevo-Vallarta-Hotel-Resorts.d500691-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.68443%2C-105.28832&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=P6aTiRPvObxMpLRQiB8khB_yqXA=) Av. Paseo De Las Moras S/n, 254 na, Nuevo Nayarit, NAY, 63735 ### What's nearby - ![We had the pleasure of taking a winter vacation in Nuevo Vallarta where the sunsets can be spectacular. ](https://images.trvl-media.com/place/500691/84e08645-5438-4bd9-bd50-b7a0a09533ce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Vidanta Nuevo Vallarta 3 min walk \- 0.2 miles - ![Zip Line in Puerto Vallarta Mexico ](https://images.trvl-media.com/place/500691/c84f440a-d98d-4729-abb5-86943e726899.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Vallarta Adventures 12 min walk \- 0.7 miles - Mayan Palace Nuevo Vallarta Golf Course 9 min walk \- 0.5 miles - Marina Nuevo Vallarta 9 min walk \- 0.5 miles - Nayar Vidanta Golf 10 min walk \- 0.6 miles ### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) 19 min drive ### Restaurants - Santuario 8 min walk - Sweet Paris - Crêperie & Café 10 min walk - Taco's Break 10 min walk - Kabah Sushi Bar 5 min drive - Cafe Del Lago 12 min walk ## About this property ### BON Hotel at VidantaWorld Nuevo Vallarta Luxury family-friendly resort near Nayar Vidanta Golf Located close to SkyDream Parks Gondola and VidantaWorld, BON Hotel at VidantaWorld Nuevo Vallarta provides a golf course, 7 swim-up bars and 9 poolside bars. With a private beach, beachfront dining and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, aromatherapy or a manicure/pedicure at 2 Spas: Spatium and Brio, the on-site spa. Be sure to enjoy a meal at any of the 20 on-site restaurants, which feature ocean views and al fresco dining. Enjoy the health club, as well as activities such as beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a corner/local shop and concerts and live shows. Other perks include: - 9 outdoor pools and a children's pool, along with a lazy river, a waterslide and 7 swim-up bars - 4 outdoor tennis courts, valet parking (surcharge) and an electric car charging station - Access to a nearby health club, supervised childcare (surcharge) and 8 outdoor pickleball courts - Smoke-free property, a 24-hour front desk and a TV in reception Room features All 79 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Highchairs and childcare services - Recycling, LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries and deep-soaking baths - 43-inch LED TVs with premium channels - Wardrobes/cupboards, kitchenettes and mini fridges ## Similar properties ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/93000000/92800000/92793800/92793737/4c10913e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mio Riviera Nayarit - Adults Only Nuevo Nayarit - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 784 reviews £81 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=92793737&PinnedHotelID=92793737&HadPinnedHotel=true®ionId=-1&adults=2) ![10 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70040000/70035800/70035775/56d955c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort La Cruz de Huanacaxtle - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free beach shuttle - Secured, uncovered valet parking on site (USD 7 per day) - Limited on-site valet parking ### Food and drink - 20 restaurants - 6 coffee shops/cafes - 7 swim-up bars - 8 bars/lounges - 9 poolside bars - Couples/private dining ### Restaurants on site - Bistro Bleu - Café del Lago - La Cantina - Puerto Manjar - Quinto ### Things to do - 36-hole golf course - 4 outdoor tennis courts - 8 outdoor pickleball courts - 9 outdoor pools - Art gallery - Beach volleyball - Children's club - Children's pool - Concerts/live shows - Designer stores - Evening entertainment - Full-service spa - Golf caddies - Golf carts - Golf clubhouse - Golf clubs/equipment - Golf driving range - Health club - Lazy river - Optional golf privileges - Outdoor pool (guest access) - Playground - Pro golf lessons - Pro golf shop - Shopping centre - Tennis lessons - TV in common areas - Waterslide ### Family friendly - 9 outdoor pools - Children's club (surcharge) - Children's games - Children's pool - Dining table - Grocery/convenience store - High chair - In-room babysitting - In-room kitchenette - In-room microwave - Laundry facilities - Lazy river - Lifeguards on site - Mini-fridge - Playground - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Free pool cabanas - Garden - In a nature reserve - On a private beach - On the bay - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Front entrance ramp - Lift (152 centimetre wide door) - Smooth flooring in room - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Built in 2023 - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch LED TV with premium satellite channels ### Food and drink - 24-hour room service - Blender - Cleaning supplies - Cookware, dishware, and utensils - Dining table - Hob - Ice maker - Kitchenette - Meal delivery service - Microwave - Mini-fridge - Paper towels - Toaster ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property enforces quiet hours from 11:00 PM to 8:00 AM Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Valet parking fee: USD 7 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the health club with adult supervision Guests under 18 years old are not allowed in the spa ### Property is also known as BON Park Hotel at Vidanta World BON Park Hotel at VidantaWorld Nuevo Vallarta Resort BON Park Hotel at VidantaWorld Nuevo Vallarta Nuevo Vallarta ## Frequently asked questions ### Does BON Hotel at VidantaWorld Nuevo Vallarta have a pool? ### How much does it cost to stay at BON Hotel at VidantaWorld Nuevo Vallarta? ### Is BON Hotel at VidantaWorld Nuevo Vallarta pet-friendly? ### How much is parking at BON Hotel at VidantaWorld Nuevo Vallarta? ### What time is check-in at BON Hotel at VidantaWorld Nuevo Vallarta? ### What time is check-out at BON Hotel at VidantaWorld Nuevo Vallarta? ### Where is BON Hotel at VidantaWorld Nuevo Vallarta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BON Hotel at VidantaWorld Nuevo Vallarta Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 8.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 36 8 - Good 5 6 - Okay 3 4 - Poor 3 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### maria 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is excellent, they are always willing to help you. The room was very clean and the food tasty. ##### maria Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Bob 20 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an outstanding experience at Vidanta Bon Hotel. The room was truly palatial in size, beautifully designed, impeccably clean, and incredibly comfortable, offering the perfect blend of luxury and relaxation. Every detail was thoughtfully cared for, making the stay feel both elegant and welcoming. The service throughout the property was exceptional, and the concierge team deserves special mention. They were attentive, professional, warm, and always willing to go the extra mile to assist with anything I needed. Their care and expertise truly elevated the entire experience. Vidanta Bon Hotel exceeded my expectations, and I would highly recommend it to anyone looking for a truly memorable stay. I would not hesitate to return. ##### Bob Stayed 2 nights in Dec 2025 ### 8/10 Good #### Andrea 7 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was top notch except the layout. We stayed at the sun hotel on the resort and it was not easy to get to and from the beach. You had to wait and have the golf cart escort you around. Which is ok but they do not explain this to you and it's very confusing. There is not the option to walk. On the other hand the room was amazing, we had two bathrooms and the master bedroom area closed off completely from the ret of the room. They left us snacks and the room service was good. The beach was beautiful but they need more chairs. ##### Andrea Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Bomi Sun 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We stayed at the BON Hotel over Christmas break with our family—three children (ages 8, 3, and 1) and my 76-year-old mother—and overall had a very positive experience. The rooms were spotless and thoughtfully equipped. The kitchen had everything we needed, which made traveling with young children much easier. We appreciated the daily replenishment of water, coffee pods, and the small chocolates—those details really added to the feeling of care and quality. Housekeeping was excellent; the cleaning staff did a consistently thorough job, and the entire property was impeccably maintained. Because of the size of the resort, there is a lot of walking. We rented a wheelchair for my mother, and the hotel was extremely accommodating. Golf carts were readily available and specifically dispatched for disabled guests, which made getting around manageable and stress-free. One of the biggest advantages of this property is that there is so much to do on-site that you truly do not need to leave. The food across the resort was overall very good, and the service was impeccable. Staff were responsive, professional, and available at any time via the service contact system, which made us feel well supported throughout our stay. Our main disappointment was the theme park. The website made it appear as though it would be open, but it was not. The only options within the park area were the Nektar restaurant and the Cirque du Soleil show. That said, the Cirque du Soleil performance was outstandin ##### Bomi Sun Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Heliodoro 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible experience if you are just interested in staying in a hotel that has everything. Absolutely great for kids. Only thing that was a little odd and I hope they change at some point is they seem to only let you take taxis out vs Uber and they are more expensive. ##### Heliodoro Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Vineet 20 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved that the resort campus as it was very self sufficient with many activities and options for dining and quick ride to the beach and some amazing views of the mountains and the ocean! On few occasions given BON park is under construction the waiting time for the shuttle was bit tricky but mostly no issues as teams were very accommodating. When our kid fell ill the concierge were able to help bring a doctor in short notice which was very helpful given this was our first trip to Mexico and we were nervous about falling there. Also appreciate the team working to get the medication delivered to us the next morning. Team was very caring and helped to make our trip and stay as comfortable as possible with a very prompt watsapp communication. We will certainly be going back to explore more! Only part a bit unclear was why we didn’t have any option to pre-pay or why the travel back to the airport from resort was not part of the trip. Highly recommended ##### Vineet Stayed 4 nights in Dec 2024 ### 8/10 Good #### Bob 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly, room was large and clean. Had a great experience. ##### Bob Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Analí 4 Jan 2026 Liked: Cleanliness, property conditions & facilities Excelente ##### Analí Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Alma 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities So pretty ##### Alma ### 10/10 Excellent #### Kevin 11 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is perfect! ##### Kevin Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### John Alexander 12 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 5 star property, staff amazing and rooms very nice. Just keep in mind property is extremely large and have long distances between hotel and other amenities. The staff try to accommodate as best they can at all times with shuttles and there is the gondola too that is a necessity. If you can handle the size of the resort everything else is amazing. ##### John Alexander Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### Neisha 26 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities THIS PLACE DOES NOT EXIST AND WILL NOT BE BUILT UNTIL 2028!!!!! WE ARRIVED WITH OUR KIDS AND THEY PUT US IN A DIFFERENT PLACE WITH ONLY A POOL! NO REFUND! THIS IS OUTRAGEOUS. FRAUD - BEWARE! ##### Neisha Stayed 8 nights in Mar 2025 ### 8/10 Good #### Chuck 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff is quite friendly but there were corporate / company obstacles blocking the staff from making the guests happy. Our hotel room had an overpowering, uncomfortable odor of way too much air freshener. Five times over the four nights we were there, all of the room lights and the TV turned themselves on in the middle of the night. This woke us up and disrupted our sleep. This was not the ideal vacation we were counting on. ##### Chuck Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Yesenia 29 Nov 2024 Liked: Cleanliness, staff & service Disliked: Amenities BON is currently under construction. With that being said when this property is fully open and running I believe it’ll be an amazing property but for now this is what I think. We are a family of 4 (2 adults 2 children) They have a small pool which the swim up bar is still closed due to lack of popularity. Terraza Restaurant took way too long to prepare our food both lunch and breakfast (2hr from sit time to our food coming out) And the food was mediocre nothing to boast about. We ended up having to go to other property inside of Vidnata World for food and entertainment. We got here a Monday and the Theme Park didn’t open until Thursday. (The park fee is also not included in your stay) The park is and will in the future be number one it was amazing! They opened at 5 and closed at 10 which didn’t give us enough time to enjoy any dinning (restaurants closed at 9:30). However every minute looking around was worth it. It’s truly magical and I can’t wait to see it all done! Anything you do you have to do at their other properties. Which lack the 5 star experience. Overall I wish I can leave a review only on the BON hotel, but I have to leave the review on the overall stay since we were forced to use other parts of the property (Vidanta World). I really feel we were the guinea pigs of this stay since it’s fairly new. ##### Yesenia Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Erikas 5 Jan 2025 Liked: Cleanliness Disliked: Staff & service, amenities The photos used to advertise this hotel are not of the BON but of another property on site. The BON is so far back on the property you must travel by gondola or tram to get anywhere. The gondola stops operating at 5pm. The only option for transport (beyond walking on unlit paths 40 minutes) is the tram system. The trams are not frequent and it took us an hour to get from the main area with restaurants back to our room. When we checked in this travel situation was NOT communicated. We were given no materials or overview of where to go and what to do. The BON is still under construction, there is no gym in the building (you have to travel to use one) There is one restaurant at the BON that serves a good breakfast but is only available for dinner until 8:45 to be seating. We came up at 8:30 and the staff was annoyed we showed up to sit when they wanted to close. If we were not fed there the only option was to take trams to the main campus area. We reached out to both Expedia and the BON direct for help and the customer service was terrible. no one cared that we were oversold on the experience. After three days we were offered a room upgrade, but it was too late. We had already decided to leave. When the construction is done I am sure the experience will be better - but I feel we were totally over sold sold on the situation and were offered no refund for the inconvenience. The room does not have a balcony as show or operating windows. be warned! ##### Erikas Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### jose 20 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitacion, el lugar , el servicio , los alimentos todo excepcional. ##### jose Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Miki 20 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was spacious and nicely decorated. The staff at the reception desk especially Alexis and Luis were very attentive, professional, and friendly, and the bell boys Diego, Raúl, and Jacob were also very nice and helpful. My husband and I had a lovely time there. Thank you! ##### Miki Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Edgar 18 Feb 2026 Staff very Courteous, room incredibly nice. ##### Edgar Stayed 7 nights in Feb 2026 ### 10/10 Excellent #### mario alberto romero 16 Feb 2026 Liked: Cleanliness, property conditions & facilities Todo increíble Realmente vale la pena ##### mario alberto romero Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Edgar 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación bonita, moderna Y súper limpia ##### Edgar Stayed 3 nights in Dec 2025 ### 8/10 Good #### Y\*ssica 9 Feb 2026 Liked: Cleanliness, property conditions & facilities La habitación tiene buena decoración ##### Y\*ssica Stayed 3 nights in Jan 2026 ### 2/10 Terrible #### Heidi julemy 3 Feb 2026 Liked: Cleanliness, property conditions & facilities Pésimo servicio de transportación interna , para un lugar tan grande y distancias enormes para desplazarse de un lugar a otro, ##### Heidi julemy Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### VERONICA ZULEMA 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación impecable, el lugar un paraíso y el personal super amable!! Una estancia espectacular!!! Mil gracias!!! ##### VERONICA ZULEMA Stayed 1 night in Jan 2026 ### 4/10 Poor #### Francisco 9 Jan 2026 Aún cuando la propiedad en General es bonita, y paradisiaca, hay mucha basura de cigarros en la play, y varias Palapas necesitan atención, hay muy pocas palapas para la cantidad de huéspedes lo que es un gran inconveniente lo mismo aplica en las albercas, ##### Francisco Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Sonia 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente servicio asi como la habitacion ##### Sonia Stayed 1 night in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [W Punta de Mita](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-W-Punta-De-Mita.h15281436.Hotel-Information) > > [Hotel Puerto Holbox Beach Front](https://www.expedia.co.uk/Isla-Holbox-Hotels-Hotel-Puerto-Holbox.h4720778.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - 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