Title: Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Buenaventura Grand Hotel & Great Moments - All Inclusive All-inclusive property with 3 restaurants and 2 outdoor pools ![Sun deck](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/7acad8bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/50c2326c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/d1fb4ad5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/9fed733f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), hot tub, body treatments, hydrotherapy](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/033d4e67.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a tropical retreat at Buenaventura Grand Hotel & Great Moments - All Inclusive near Camarones Beach. Enjoy beach massages and aromatherapy at the spa, international cuisine at three restaurants, poolside bars for parents, and a dedicated pool for children. 8.2 Very good ## Popular amenities - - - - Bar - Gym - Laundry £252 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Honeymoon Suite | View from room](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/cf4c05cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite 7.8 Good 28 reviews ### Highlights Private indoor hot tub Air conditioning Connecting rooms available LED TV Down duvet Separate bedroom Blackout curtains Hairdryer - 452 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Deluxe Ocean View King Bed | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/f38e1a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King Bed 8.2 Very good 48 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Blackout curtains Down duvet Separate bedroom - 388 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Deluxe Ocean View Two Double Beds | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/95e7fb00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Two Double Beds 8.8 Excellent 15 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Blackout curtains Down duvet Separate bedroom - 388 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Deluxe King Bed | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/3e32778f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Bed 8.2 Very good 67 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Blackout curtains Down duvet Separate bedroom - 388 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/4c81f1a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Double Beds 8.0 Very good 56 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Blackout curtains Down duvet Separate bedroom - 388 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/e6b5ec5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe 7.6 Good 4 reviews - 387 sq ft - Sleeps 4 ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/806c4df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Sea View - 387 sq ft - Sleeps 4 ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/a93691f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe With Side Sea View - 387 sq ft - Sleeps 2 ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/f269a26b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 387 sq ft - Sleeps 2 ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/3b7289ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Luxury - 376 sq ft - Sleeps 2 ## You may also like Ad ![On the beach, beach umbrellas, beach towels, beach yoga](https://images.trvl-media.com/lodging/12000000/11550000/11547700/11547659/88c636e2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta South Zone - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 1,107 reviews £307 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=c1dcfb94-ddb3-48a7-9f70-c54400c09ab4&top_cur=GBP) Ad ![Presidential Villa, 1 Double Bed, Non Smoking, Beachfront | Pool | 3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1930000/1929300/1929211/22c603a9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Punta Mita Resort Punta de Mita - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62027%2C-105.23113&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TaIRvynsniBFi9byKt6shAKfPRs=) Avenida Mexico 1301, Puerto Vallarta, JAL, 48350 #### What's nearby - Camarones Beach - 2 min walk - 0.1 miles - Teatro Vallarta - 3 min walk - 0.2 miles - Uno - 5 min walk - 0.3 miles - Malecon - 10 min walk - 0.6 miles - Playa de los Muertos - 11 min drive - 1.7 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive #### Restaurants - ‪Pepe's Taco  - ‬2 min walk - ‪El Andariego - Restaurante - ‬1 min walk - ‪Tacos El Punto - ‬2 min walk - ‪El Barracuda - ‬2 min walk - ‪El carboncito - ‬2 min walk ## About this property ### Buenaventura Grand Hotel & Great Moments - All Inclusive Luxury all-inclusive property near Camarones Beach Located close to Teatro Vallarta and Uno, Buenaventura Grand Hotel & Great Moments - All Inclusive provides 2 poolside bars, a terrace and a garden. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to reflexology, a facial or a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with laundry facilities and 3 bars. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Free bike hire, babysitting (surcharge) and beach umbrellas - A front desk safe, a gift shop and multilingual staff - Guest reviews give top marks for the helpful staff and location Room features All 231 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - 32-inch LED TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties Dining availability limited at one or more venues ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Fitness facilities Volleyball Children's club ### Lessons/classes/games Yoga ### Entertainment On-site entertainment and activities Theme parties ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - 2 poolside bars - 3 bars/lounges - 3 restaurants ### Restaurants on site - Corazón Contento - Frutas y Flores - Lobby Bar - Palimita Snack Bar - Restaurante Sunset ### Things to do - 2 outdoor pools - Children's pool - Free bicycle rentals - Free children's club - Full-service spa - Gym ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (79 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible restaurant ### More - 2 buildings - 4 floors - Built in 1982 - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Connecting rooms available - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Spa fee: MXN 30000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Buenaventura Buenaventura All Inclusive Buenaventura Grand Buenaventura Grand Hotel Buenaventura Grand Hotel All Inclusive Buenaventura Grand Hotel All Inclusive Puerto Vallarta Buenaventura Grand Puerto Vallarta Buenaventura Hotel Hotel Buenaventura Buenaventura Hotel Puerto Vallarta Buenaventura Puerto Vallarta Buenaventura Grand Hotel Puerto Vallarta Buenaventura Beach Hotel Puerto Vallarta Buenaventura Grand Hotel Great Moments All Inclusive Buenaventura Grand Great Moments Puerto Vallarta Buenaventura Grand Great Moments Buenaventura Grand Hotel Spa All Inclusive Buenaventura Grand Great Moments All Inclusive Puerto Vallarta Buenaventura Grand Great Moments All Inclusive ## Frequently asked questions ### Does Buenaventura Grand Hotel & Great Moments - All Inclusive have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Buenaventura Grand Hotel & Great Moments - All Inclusive? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Buenaventura Grand Hotel & Great Moments - All Inclusive on 8 Dec 2025 start from £251.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Buenaventura Grand Hotel & Great Moments - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Buenaventura Grand Hotel & Great Moments - All Inclusive? > Self-parking is free at this property. ### What time is check-in at Buenaventura Grand Hotel & Great Moments - All Inclusive? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Buenaventura Grand Hotel & Great Moments - All Inclusive? > Checkout is at noon. ### Are there all-inclusive benefits at Buenaventura Grand Hotel & Great Moments - All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, yoga classes and more. ### Where is Buenaventura Grand Hotel & Great Moments - All Inclusive located? > Located in Colonia 5 de Diciembre, this beachfront property is in the city centre and within a 5-minute walk of Camarones Beach and Teatro Vallarta. Uno and The Church of Our Lady of the Refuge are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 597 8 - Good 332 6 - Okay 184 4 - Poor 78 2 - Terrible 54 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Fanny Maricela 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly and helpful staff, yummy food, on the malecon area. ![](https://a.travel-assets.com/ugc/hotel-reviews/42730104-b30a-449d-a492-98f1a66bbcde-1762408642886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fanny Maricela Stayed 5 nights in Oct 2025 ### 8/10 Good #### George 5 Nov 2025 Liked: Cleanliness, property conditions & facilities Clean, on the beach, fantastic employees who treat you like family and close to the Malecon and downtown ##### George ### 10/10 Excellent #### Keith 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone at resort are like family wonderful people been going for 12 years and we will continue ##### Keith Stayed 11 nights in Oct 2025 ### 10/10 Excellent #### Linda 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Love the location, so close to the Malecon and on beach.The staff make you feel safe and welcomed. Very clean and we like the smaller resort feel. ##### Linda Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Luis Antonio 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent specially the service ##### Luis Antonio Stayed 2 nights in Nov 2025 ### 8/10 Good #### Kenneth Sandoval 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really enjoyed our stay here ##### Kenneth Sandoval Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Amy 4 Nov 2025 Liked: Cleanliness, staff & service, amenities Helpful staff. Clean. Lots to do ##### Amy Stayed 5 nights in Oct 2025 ### 8/10 Good #### David 3 Nov 2025 Liked: Cleanliness, property conditions & facilities Entertainment was really great for day of the dead. Excellent drinks. Not enough Lactose free for Lactose people as one of is Lactose intolerance. ##### David Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### luis 13 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Everyone was very nice . Super humble and kind ##### luis Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jeremy 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed this resort. The customer service cannot be beat. The entire staff is extraordinarily friendly, helpful, and hardworking — they’re amazing!! The food at the buffet was some of the best I’ve had at any resort. Though, maybe not so much their one reservation-based restaurant — at least, not for this vegetarian. Overall, an awesome resort in a great location! 4.8 stars all day long. I’m ready to go back! ##### Jeremy Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Daniela 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, family friendly ##### Daniela Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Armando 6 Nov 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Very minimal staff support. Not many food options with the only restaurant on site hardly ever available ( not that it was very good). The only other option was cheap burgers or equivalent at the pool and a buffet that had all the same food practically every day that had barely enough flavor to be edible. Found ourselves eating for sustenance only without any pleasure in it. ##### Armando Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### SONIA 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the location, very clean hotel, really good food and nice service. So I am very satisfied with this beautiful hotel. ##### SONIA Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Anthony Donavan 5 Aug 2025 Liked: Amenities Great Staff Terrific Dining Experience On the Beach ##### Anthony Donavan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Andy 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location. The staff is amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/bb1a8d39-a02c-45ac-b812-c85964937f51-1753499514838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andy Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Cupertino 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, good food, nice staff, ##### Cupertino Stayed 4 nights in May 2025 ### 10/10 Excellent #### Luis 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The location provides access to town, good for walking. ##### Luis Stayed 6 nights in Jun 2025 ### 8/10 Good #### David 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice family friendly all inclusive resort. Staff is friendly and housekeeping is GREAT. Food was good. Great location to everything fun. ##### David Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jasmine 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved that the property was close to shops and restaurants, it was very easy to leave the resort and explore the city ##### Jasmine Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Iberia 10 Sept 2025 Liked: Cleanliness Disliked: Staff & service, amenities The food was delicious! Housekeeping was amazing! Waitress was excellent especially Catherine! Waiters in the pool was poor! The front lobby was not very happy about the service they gave me. I rate the resort 2 ![](https://a.travel-assets.com/ugc/hotel-reviews/f8f18d5c-17ee-4be0-a3b8-1ccff0ecd1df-1757525465005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f457e2b9-0e15-4ccd-aa73-ae603ae4b4d4-1757525469928.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1080fbd-6aee-47da-90af-8d22b4971281-1757525464127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Iberia Stayed 2 nights in Sep 2025 ### 8/10 Good #### Georgina M 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The best ##### Georgina M Stayed 6 nights in Jul 2025 ### 2/10 Terrible #### Iberia 10 Sept 2025 Liked: Cleanliness Disliked: Staff & service, amenities Food was delicious! Waitress excellent service! Catherine was amazing! Waiter outside on the pool terrible! Front lobby customer service terrible! Housekeeping good! ##### Iberia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brenda 14 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely love this hotel & staff. Very convenient to walk around, nice little shops nearby great choices at the restaurant. Been coming here for 25 years, stayed at a few different hotels and this one is the top of our list. ##### Brenda Stayed 7 nights in Jun 2025 ### 8/10 Good #### Cesar 10 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Servers in the seafood restaurant need lots of training and better attitude; staff in the buffet restaurant were excellent though. The check out process can be improve by having one front desk staff at check out hours to expedite the service. ##### Cesar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Anna Carina 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great! 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