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Buenaventura Grand Hotel & Great Moments - All Inclusive

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

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On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
2 outdoor pools

Overview of Buenaventura Grand Hotel & Great Moments - All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350

Explore the area

  • Popular LocationPlaya Las Glorias2 min walk
  • Popular LocationMalecon12 min walk
  • Popular LocationLa Iglesia de Nuestra Senora de Guadalupe19 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)21 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located in Puerto Vallarta, Buenaventura Grand Hotel & Great Moments - All Inclusive is connected to a shopping centre. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Los Arcos and Aquaventuras Park Vallarta are also worth visiting. Looking to get your feet wet? Kayaking, snorkelling and waterskiing adventures can be found near the property. Guests appreciate the property's central location.

What's nearby

  • Playa Las Glorias - 2 min walk
  • Teatro Vallarta - 5 min walk
  • Malecon - 12 min walk
  • Uno - 13 min walk
  • La Iglesia de Nuestra Senora de Guadalupe - 19 min walk

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

Restaurants

  • Frutas y Flores — 1 min walk
  • Sunset / Beach Club — 1 min walk
  • Captain Don's - 2 min walk
  • El Carboncito - 2 min walk
  • Cesare - 3 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 231 rooms feature modern comforts such as LED TVs with digital channels, along with free WiFi. Other amenities available to guests include 24-hour room service, minibars and coffee makers.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 forms of accommodation with minibars and a safe. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SHAKTI has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/boogie boarding

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 16 ft

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Health club
  • Motorised watercraft
  • Hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (111 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 382 out of 979 reviews
5 - Excellent 39%
Rating 4 - Good. 324 out of 979 reviews
4 - Good 33%
Rating 3 - Okay. 157 out of 979 reviews
3 - Okay 16%
Rating 2 - Poor. 62 out of 979 reviews
2 - Poor 6%
Rating 1 - Terrible. 54 out of 979 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, the member staff very efficient and friendly.
Stayed 6 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
We celebrated our five year anniversary at the resort and we could not be happier with the entire experience. The food was phenomenal, the service was excellent, and the accommodations were absolutely wonderful. We definitely highly recommend. We will for sure be back in Puerto Vallarta in the future.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We tried to order dinner at the guest service for a later time she refused to accommodate us. We ended up eating out most of our stayed. We travel to PV 4 or 5 times a year luckily there are more hotels to choose.
Stayed 5 nights in Jul 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The guest service employee was rude every time we wanted to make a reservation for the dinner. We ate dinner outside the property most of our stay.The rest of the employees were courteous. This the last time I would use this hotel
Stayed 5 nights in Jul 2021

3/5 Okay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The food and staff were great! The room smelled musty, and needed updating, but they were in the process of upgrading things. When we arrived we asked to upgrade to a balcony or ocean view room and we’re told no, that they didn’t have any available. Strange thing is our friends were able to not once but twice! We went with a group of 20 friends for 9 days so we made the most of it!
Stayed 9 nights in Jun 2021