Find Spa Hotels in Poole Old Town, Poole

"Customer service was top notch.Went there for a quick 3 day trip for our 25th wedding anniversary before flying out later in the month. I tried my luck and asked the hotel room to be decorated to reflect the occasion and Village hotel delivered big time! They decorated the room with flowers and gave us a whole bottle of expensive Champagne to grace the occasion as well. My wife and I were pleasantly surprised and impressed- Thank you so much Village hotel , we will surely be back. Hotel also has good restaurants and does fantastic grilled food and you have to try one of their burgers. Good quality hotel with fantastic customer service. We will be back !"

"The room I had was very clean and the bed was comfortable. Staff ver froendly and happy to help with any query. Breakfast was buffet style full English on offer, cereals, fruit, toast. Dinks tea coffee, and 4 fresh fruit juices. "

"Brilliant "

"It was a very nice stay and the staff were very friendly. The breakfast was lovely "

"Really nice hotel in a great location. Staff friendly and helpful. Room was clean and good size. Breakfast was good but the service was slow and refilling of food was very slow. Seemed like they were understaffed for the number of guests."

"We had a warm welcome gave me tour straight away checked in quickly found the our standard room light airy and roomy and clean Enjoyed the courtyard woth a couple of drink barstaff very friendly and service with our meal was excellent "

"It was perfect, very friendly staff and very clean hotel. Highly recommended "

"Lovely hotel, great view over the bay, welcoming staff, will be back"

"Unfortunately the hotel car park was full on arrival, so had to pay £21 to park on the road. One of my wing mirror's ( adjacent to the pavement) was deliberately smashed overnight. I did manage to park in the hotel car park on Saturday, however I will not risk coming back to the hotel again. The incident spoilt the weekend. "