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Receptionist was coolly efficient. 3rd floor room had a great view westward over Poole harbour. We used the sun terrace for mid afternoon drink but ended up watching the sun go down! Dinner was good, if a little quirky; fair range of wines. Breakfast was standard fare and introduced the only downside ...
When we arrived no heating or hot water. Freezing cold pool Heater sent to room 4 hours + after check in. Sockets kept blowing as too many people using heaters. Got a complimentary nights stay but very very disappointed this time. No spare room offered for shower although we found out this was available ...
Everything was good for a one night stay,breakfast was buffet style,we came at the wrong time and everything had gone cold,not worth the £10 we had to pay,might be better to watch for when they refill the dishes!
Great hotel, very accommodating for bringing our puppy back home from Poole to Jersey. Would use this hotel again. Lovely, friendly and great rooms. Thank you so much.
I was seeing a show at the local theatre, this hotel was within walking distance, they were kind enough to let me check in early, had REALLY comfy beds and pillows, nice and clean, I'd for sure stay here again:)
Staff excellent, friendly and homely. Comfortable bedroom, quiet, clean and well laid out. Few minutes by car from Poole Harbour. Will definitely stay here again.
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