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When we arrived no heating or hot water. Freezing cold pool Heater sent to room 4 hours + after check in. Sockets kept blowing as too many people using heaters. Got a complimentary nights stay but very very disappointed this time. No spare room offered for shower although we found out this was available ...
Receptionist was coolly efficient. 3rd floor room had a great view westward over Poole harbour. We used the sun terrace for mid afternoon drink but ended up watching the sun go down! Dinner was good, if a little quirky; fair range of wines. Breakfast was standard fare and introduced the only downside ...
I was seeing a show at the local theatre, this hotel was within walking distance, they were kind enough to let me check in early, had REALLY comfy beds and pillows, nice and clean, I'd for sure stay here again:)
My sister and I spent a night here after she finished walking the Southwest Coast Path. It was a good choice - comfortable and convenient. Also close to the train station for her journey home the next day. Good value too.
Great hotel, very accommodating for bringing our puppy back home from Poole to Jersey. Would use this hotel again. Lovely, friendly and great rooms. Thank you so much.
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