Title: Magic Express Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Magic Express Hotel with an outdoor pool, near Plaza Las Americas ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/b6ee3075.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/cf8b8ee0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/a586e297.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/594b2894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/cf4ad408.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Magic Express near Plaza Las Americas offers a peaceful garden, outdoor pool, wired internet in rooms, and a business center. The 24-hour front desk, concierge services, and free newspapers create a relaxed atmosphere appreciated by guests. 7.6 Good ## Popular amenities - Pool - Room service - Breakfast available - Gym - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/57ea46ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout curtains Private bathroom Hairdryer Cable channels - 218 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/9aabceaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 7.0 Good 2 reviews ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout curtains Private bathroom Hairdryer Cable channels - 218 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Quadruple Room, 2 Double Beds | Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/38186226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout curtains Private bathroom Cable channels Daily housekeeping - 266 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/961d429d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,831 reviews £178 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51d92ff7-6a63-43fb-bb16-c3dc267f093b&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - 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Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 1,001 reviews £56 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-City-Express-Playa-Del-Carmen.h4632218.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51d92ff7-6a63-43fb-bb16-c3dc267f093b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information) ## About the area Located in El Pedregal, a neighbourhood in Playa del Carmen, Magic Express is in a shopping district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Plaza Las Americas are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cave exploring nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64062%2C-87.07468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ge5An8bcuNEx8WgpOE8-WOtU2vY=) Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710 ### What's nearby - Plaza Las Americas - 13 min walk - 0.7 miles - Quinta Avenida - 14 min walk - 0.8 miles - Quinta Alegría Shopping Mall - 16 min walk - 0.9 miles - Mamitas Beach - 19 min walk - 1.0 mile - Playa del Carmen Main Beach - 19 min walk - 1.0 mile ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive ### Restaurants - ‪El Fogon del May - ‬11 min walk - ‪La Birria - ‬6 min walk - ‪La Bamba Jarocha - ‬7 min walk - ‪Mama mía - ‬9 min walk - ‪Taqueria Los Tarascos - ‬10 min walk ## About this property ### Magic Express Hotel remodelled in 2019 and located near Plaza Las Americas Located close to Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church, Magic Express provides a terrace, a garden and a health club. In addition to a business centre, guests can connect to free in-room wired Internet. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), 2 meeting rooms and a front desk safe - Free newspapers, concierge services and a water dispenser - A 24-hour front desk, smoke-free property and a computer station Room features All 97 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free Internet and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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Available in all rooms: Free wired internet ### Parking and transport - Limited on-site parking (max 1 space per unit) - Onsite parking options include a garage and a carport ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children ### Things to do - Health club - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 2 meeting rooms - Business centre - Computer station - Conference centre (1,119 square foot of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Ballroom - Built in 2007 - Renovated entire property - December 2019 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Free local calls - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MXN 100 for adults and from MXN 100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Magic Express Hotel Magic Express Hotel Playa del Carmen Magic Express Playa del Carmen Magic Express Riviera Maya/Playa Del Carmen, Mexico ## Frequently asked questions ### Does Magic Express have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM. ### Is Magic Express pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Magic Express? > Limited spots are available. ### What time is check-in at Magic Express? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Magic Express? > Checkout is at noon. ### Where is Magic Express located? > Located in El Pedregal, this hotel is within 1 mi (2 km) of Plaza Las Americas, Quinta Avenida and Mamitas Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Magic Express Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.2 Location ### 7.6 Staff & service ### 8.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 84 8 - Good 99 6 - Okay 60 4 - Poor 18 2 - Terrible 20 ### 2/10 Terrible #### camilo 8 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel cerrado No pudimos entrar al hotel porque estaba cerrado, cómo es posible que desde hoteles.com no cancelen la reserva antes y nos hagan viajar hasta el hotel para salir desde allá a tener que buscar donde hospedarse de última hora, una total falta de respeto ##### camilo Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### FELIPE j 14 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo servicio y mal trato del personal. Pésimo servicio. No me dejaron entrar al hotel porque sobre vendieron las habitaciones y cuando llegue ya no había disponibilidad. Muy mal trato por parte del personal del hotel, pedí hablar con el gerente y me dijeron que el ya había salido de trabajar y no lo iban a molestar. ##### FELIPE j Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Beatriz, merida 13 Oct 2021 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Nos solicitaron salir del hotel la última noche ya que hubo ataque a las instalaciones en la madrugada con balacera y hasta ahorita no me han devuelto el importe de la noche que nos sacaron. Espero que pronto nos bonifiquen el importe ##### Beatriz Stayed 2 nights in Oct 2021 ### 8/10 Good #### Verified traveller 1 Oct 2021 Liked: Staff & service ##### Verified traveller Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Maurício Mendes 24 Sept 2021 Disliked: Staff & service #### Hotel Muito bom Para quem vai a trabalho Hotel muito bem localizado e muito confortável, mais o serviço na recepção na chegada não foi nada agradável, nenhuma água e nem um café são oferecidos na chegada. Muito menos um copo para beber água ( quando solicitado um copo a recepção informou que não teriam e não estariam autorizados a emprestar e nem mesmo ter descartávies para os clientes, para quem chega para umas ferias e descanso não seria o melhor lugar a ser indicado mais se vc vai a trabalho e passe todo o tempo fora do hotel ai sim pode ser uma boa pedida. O serviço de room service não existe. As meninas da limpeza e arrumação dos quartos são as que salvam o atendimento e cordialidade do hotel. O café da manhã: não esta incluso e não é servido a vontade. ##### Maurício Mendes Stayed 15 nights in Sep 2021 ### 10/10 Excellent #### Angel 24 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Angel Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Didier, Tarcoles 20 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy lindo, cerca del centro de playa del Carmen ##### Didier Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Enrique 20 Sept 2021 ##### Enrique Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Veronica 18 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Veronica Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller 15 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien. ##### Verified traveller Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Daniel 11 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un lugar muy tranquilo, cómodo y seguro, recomendable para descansar ##### Daniel Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller 7 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen servicio El hotel super limpio, cómodo, y agradable ...sin duda volvería sin pensarlo ##### Verified traveller Stayed 5 nights in Aug 2021 ### 10/10 Excellent #### Victor Manuel 24 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelentes instalaciones Habitación muy cómoda. Cuenta con todo lo necesario para una estancia confortable y de descanso. ##### Victor Manuel Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Efren 21 Aug 2021 ##### Efren Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Jan 16 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jan Stayed 4 nights in Aug 2021 ### 8/10 Good #### Verified traveller 13 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable lugar ##### Verified traveller Stayed 1 night in Aug 2021 ### 8/10 Good #### HERNAN 13 Aug 2021 ##### HERNAN Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Victor 8 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Victor Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Victor 2 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Victor Stayed 1 night in Jul 2021 ### 8/10 Good #### Eddie 1 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Eddie Stayed 1 night in Jul 2021 ### 8/10 Good #### Alberto 30 Jul 2021 Liked: Staff & service Disliked: Cleanliness #### Higiene y limpieza El hotel está bien, tiene aire acondicionado y lo mas necesario para estas a gusto en el día. estuve en el hotel 8 días seguidos, en ninguno de esos días cambiaron las sabanas, ni colchas, ni fundas de mi ropa de cama; es un tema que sí me importa mucho y mas con esto del COVID. ##### Alberto Stayed 7 nights in May 2021 ### 10/10 Excellent #### Adir 30 Jul 2021 ##### Adir Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller 28 Jul 2021 Liked: Cleanliness, amenities El hotel esta lindo pero le falta mucho mantenimiento. No había artículos de aseo personal en el baño. Y lo peor fue que el aire acondicionado no bajaba de 24 grados C y el cuarto olía un poco a humedad. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Fabrizio 28 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En general esta bien el hotel Buen hotel, las habitaciones son amplias y el personal presta una buena atención, NO incluye desayuno y el que ofrecen en el hotel no te permite escoger lo que tú quieres comer. ##### Fabrizio Stayed 3 nights in Jul 2021 ### 8/10 Good #### Alejandro 25 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alejandro Stayed 2 nights in Jul 2021 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Mahekal Beach Front Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - 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