Title: Magic Express Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Magic Express Travelers find peaceful moments at the outdoor pool or in the garden, with convenient amenities that make every stay easier and more comfortable. ## Photo gallery for Magic Express ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers - Magic Express (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/1e52ec90.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Magic Express (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/b6ee3075.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Magic Express (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/6070bdf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Magic Express (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/c02c0bab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Magic Express (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/ef78dcb4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Magic Express near Plaza Las Americas offers a peaceful garden, outdoor pool, wired internet in rooms, and a business center. The 24-hour front desk, concierge services, and free newspapers create a relaxed atmosphere appreciated by guests. ## Reviews 7.6 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Gym - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Feb 25 - Feb 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room, 1 King Bed ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/57ea46ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning LED TV Renovated in 2019 Blackout curtains Premium bedding Hairdryer Private bathroom Cable channels - 218 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 Queen Bed ![Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/9aabceaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 7.0 Good 2 reviews ### Highlights Air conditioning LED TV Renovated in 2019 Blackout curtains Premium bedding Hairdryer Private bathroom Cable channels - 218 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Quadruple Room, 2 Double Beds ![Standard Quadruple Room, 2 Double Beds | Premium bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/38186226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Renovated in 2019 Blackout curtains Premium bedding Private bathroom Cable channels Desk - 266 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 38 reviews £123 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ae066033-3928-41d7-8c42-21e9940a73e9&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/f3eed5da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - 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Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,106 reviews £87 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ae066033-3928-41d7-8c42-21e9940a73e9&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,000 reviews £340 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ae066033-3928-41d7-8c42-21e9940a73e9&top_cur=GBP) Ad ![Interior entrance](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/922f661e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - 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Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 1,006 reviews £520 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information?chkin=2026-3-17&chkout=2026-3-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ae066033-3928-41d7-8c42-21e9940a73e9&top_cur=GBP) Ad ![Free minibar, in-room safe, desk, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099903/3d249464_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 2,810 reviews £313 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ae066033-3928-41d7-8c42-21e9940a73e9&top_cur=GBP) Ad ![Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8c15dae5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,396 reviews £253 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ae066033-3928-41d7-8c42-21e9940a73e9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information) ## About the area Located in El Pedregal, a neighbourhood in Playa del Carmen, Magic Express is in a shopping district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Plaza Las Americas are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64062%2C-87.07468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ge5An8bcuNEx8WgpOE8-WOtU2vY=) Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 14 min walk \- 0.8 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 16 min walk \- 0.9 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 19 min walk \- 1.0 mile - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 19 min walk \- 1.0 mile - Plaza Las Americas 13 min walk \- 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 44 min drive ### Restaurants - El Fogon del May 11 min walk - La Birria 6 min walk - Taqueria Los Tarascos 10 min walk - Aquelarre Café 9 min walk - El Rincón Chilango 7 min walk ## About this property ### Magic Express Hotel remodelled in 2019 and located near Plaza Las Americas Located close to Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church, Magic Express provides a terrace, a garden and a health club. In addition to a business centre, guests can connect to free in-room wired Internet. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), a vending machine and 2 meeting rooms - A lift, a computer station and a TV in reception - Smoke-free property, a 24-hour front desk and concierge services Room features All 97 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free Internet and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Interior](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/e421a531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free Wi-Fi 9.0 Wonderful 1,024 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/79000000/78610000/78603900/78603881/b338c208.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mareazul Beach Condos Playa Del Carmen Corasol - Pool - Kitchen - Washing machine - Dryer 9.2 Wonderful 102 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=78603881&PinnedHotelID=78603881&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1660000/1657100/1657044/5ae46b1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paseo del Sol Condohotel by Bric Playacar - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 137 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1657044&PinnedHotelID=1657044&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1671081,33273173,78603881,1657044) ## Property amenities ### Internet - Available in all rooms: Free wired internet ### Parking and transport - Limited on-site parking (max 1 space per unit) - Onsite parking options include a garage and a carport ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children ### Things to do - Health club - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 2 meeting rooms - Business centre - Computer station - Conference centre (1,119 square foot of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Ballroom - Built in 2007 - Renovated entire property - December 2019 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Free local calls - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MXN 100 for adults and from MXN 100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Magic Express Hotel Magic Express Hotel Playa del Carmen Magic Express Playa del Carmen Magic Express Riviera Maya/Playa Del Carmen, Mexico ## Frequently asked questions ### Does Magic Express have a pool? ### Is Magic Express pet-friendly? ### How much is parking at Magic Express? ### What time is check-in at Magic Express? ### What time is check-out at Magic Express? ### Where is Magic Express located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Magic Express Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.2 Location ### 7.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 84 8 - Good 99 6 - Okay 60 4 - Poor 18 2 - Terrible 20 ## Reviews ### 2/10 Terrible #### camilo 8 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel cerrado No pudimos entrar al hotel porque estaba cerrado, cómo es posible que desde hoteles.com no cancelen la reserva antes y nos hagan viajar hasta el hotel para salir desde allá a tener que buscar donde hospedarse de última hora, una total falta de respeto ##### camilo Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### FELIPE j 14 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo servicio y mal trato del personal. Pésimo servicio. No me dejaron entrar al hotel porque sobre vendieron las habitaciones y cuando llegue ya no había disponibilidad. Muy mal trato por parte del personal del hotel, pedí hablar con el gerente y me dijeron que el ya había salido de trabajar y no lo iban a molestar. ##### FELIPE j Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Beatriz, merida 13 Oct 2021 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Nos solicitaron salir del hotel la última noche ya que hubo ataque a las instalaciones en la madrugada con balacera y hasta ahorita no me han devuelto el importe de la noche que nos sacaron. Espero que pronto nos bonifiquen el importe ##### Beatriz Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Maurício Mendes 24 Sept 2021 Disliked: Staff & service #### Hotel Muito bom Para quem vai a trabalho Hotel muito bem localizado e muito confortável, mais o serviço na recepção na chegada não foi nada agradável, nenhuma água e nem um café são oferecidos na chegada. Muito menos um copo para beber água ( quando solicitado um copo a recepção informou que não teriam e não estariam autorizados a emprestar e nem mesmo ter descartávies para os clientes, para quem chega para umas ferias e descanso não seria o melhor lugar a ser indicado mais se vc vai a trabalho e passe todo o tempo fora do hotel ai sim pode ser uma boa pedida. O serviço de room service não existe. As meninas da limpeza e arrumação dos quartos são as que salvam o atendimento e cordialidade do hotel. O café da manhã: não esta incluso e não é servido a vontade. ##### Maurício Mendes Stayed 15 nights in Sep 2021 ### 10/10 Excellent #### Didier, Tarcoles 20 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy lindo, cerca del centro de playa del Carmen ##### Didier Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Veronica 18 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Veronica Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller 15 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien. ##### Verified traveller Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Daniel 11 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un lugar muy tranquilo, cómodo y seguro, recomendable para descansar ##### Daniel Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller 7 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen servicio El hotel super limpio, cómodo, y agradable ...sin duda volvería sin pensarlo ##### Verified traveller Stayed 5 nights in Aug 2021 ### 10/10 Excellent #### Victor Manuel 24 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelentes instalaciones Habitación muy cómoda. Cuenta con todo lo necesario para una estancia confortable y de descanso. ##### Victor Manuel Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Jan 16 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jan Stayed 4 nights in Aug 2021 ### 8/10 Good #### Verified traveller 13 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable lugar ##### Verified traveller Stayed 1 night in Aug 2021 ### 8/10 Good #### Alberto 30 Jul 2021 Liked: Staff & service Disliked: Cleanliness #### Higiene y limpieza El hotel está bien, tiene aire acondicionado y lo mas necesario para estas a gusto en el día. estuve en el hotel 8 días seguidos, en ninguno de esos días cambiaron las sabanas, ni colchas, ni fundas de mi ropa de cama; es un tema que sí me importa mucho y mas con esto del COVID. ##### Alberto Stayed 7 nights in May 2021 ### 6/10 Okay #### Verified traveller 28 Jul 2021 Liked: Cleanliness, amenities El hotel esta lindo pero le falta mucho mantenimiento. No había artículos de aseo personal en el baño. Y lo peor fue que el aire acondicionado no bajaba de 24 grados C y el cuarto olía un poco a humedad. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Fabrizio 28 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En general esta bien el hotel Buen hotel, las habitaciones son amplias y el personal presta una buena atención, NO incluye desayuno y el que ofrecen en el hotel no te permite escoger lo que tú quieres comer. ##### Fabrizio Stayed 3 nights in Jul 2021 ### 8/10 Good #### José Alberto Pérez García 20 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel bueno y limpio Hotel limpio, buena atención, la alberca muy pequeña, el restaurante solo abre para el desayuno, no hay shampoo ni jabón en barra en el baño. Lo califico como bueno. ##### José Alberto Pérez García Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 15 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities el checkin fue muy rapido ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Javier 13 Jul 2021 Disliked: Cleanliness, staff & service #### Hotel sin agua para tomar y olores raros La. Limpieza es algo cuestionable porque la. Cama y las almohadas olían feo a tipo motel, donde gente fuma y esas cosas. Los olores son raros en la habitación. Llegamos a las 4am no había agua ni de complemento en la habitación ni vendían. Nos tuvimos que aguantar la sed porque no era potable el agua del hotel. Hasta el día siguiente pudimos tomar agua. ##### Javier Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller 11 Jul 2021 Disliked: Room comfort #### Pueden mejorar Muchos detalles que pueden mejorar con supervisión. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Juan Carlos 11 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien ubicado, recomendado. Muy buen ubicado si tienes auto, el estacionamiento es muy cómodo, seguro y amplio. Te han en cuenta esto ya que otros hoteles el Playa del Carmen ofrecen estacionamiento pero es en la calle o son espacios muy limitados. En general la habitaciones cumplen con lo esperado. Una excelente relación precio calidad. ##### Juan Carlos Stayed 4 nights in Jul 2021 ### 8/10 Good #### Verified traveller 10 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable ##### Verified traveller Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Verified traveller 8 Jul 2021 Disliked: Room comfort #### Mucho que mejorar!!! 1era noche: paredes y sabanas manchadas 2a noche: cambio de habitación y solo sábanas manchadas y se atoró el elevador. 3a noche: me regalaron el desayuno de compensación. Desayuno: Pueden mejorar, solo es supervisión y atención de los alimentos. ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 7 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo muy bien ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 3 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilo, buena limpieza Lugar tranquilo para descansar, buena limpieza, solo que el desayuno es lo mismo siempre, y algunos de recepción son poco amables, pero aún así me volvería a hospedar ahí ##### Verified traveller Stayed 7 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller 2 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El estacionamiento es una gran ventaja. Por otro lado sugiero poner mas camastros o sillas en el area de alberca. ##### Verified traveller Stayed 2 nights in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Illusion Boutique Hotel ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Illusion-Boutique-Hotel-By-Xperience-Hotels.h1163348.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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