Title: MULUC Playa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # MULUC Playa Hotel with an outdoor pool, near Playa del Carmen Main Beach ![Exterior](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/d3fbcc87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/0fb6ad71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 2 Queen Beds, Balcony, City View | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/c3389565.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 King Bed, Balcony, City View | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/f00cf998.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/a1ddeb59.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Quinta Avenida and Playa del Carmen Main Beach, MULUC Playa provides amenities such as a coffee shop/cafe. Stay connected with free in-room WiFi. 7.4 Good ## Popular amenities - Pool - Housekeeping - 24/7 front desk - Pet-friendly - Air conditioning - Free WiFi £22 includes taxes & fees 29 Nov - 30 Nov ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Deluxe Suite, 2 Queen Beds, Balcony, City View | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/a4d060df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Queen Beds, Balcony, City View ### Highlights Balcony Air conditioning Fridge Ceiling fan Separate bedroom Private bathroom Daily housekeeping - 323 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Suite, 1 King Bed, Balcony, City View | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/f0ec7b90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Balcony, City View ### Highlights Balcony Air conditioning Ceiling fan Separate bedroom Private bathroom Daily housekeeping - 323 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 932 reviews £909 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9529f345-0848-45f1-966a-5427ea2f4807&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 161 reviews £157 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9529f345-0848-45f1-966a-5427ea2f4807&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/93f2754b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,854 reviews £195 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9529f345-0848-45f1-966a-5427ea2f4807&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/688684e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 557 reviews £826 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9529f345-0848-45f1-966a-5427ea2f4807&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 685 reviews £114 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9529f345-0848-45f1-966a-5427ea2f4807&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,003 reviews £283 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9529f345-0848-45f1-966a-5427ea2f4807&top_cur=GBP) Ad ![3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/330000/328200/328185/6a97786e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,005 reviews £123 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9529f345-0848-45f1-966a-5427ea2f4807&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-MULUC-Playa.h114209419.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-MULUC-Playa.h114209419.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63522%2C-87.07607&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J17-QsoEOcK3lPEpfpZWcF-ASEY=) Calle 20 Nte Gonzalo Guerrero, Entre Avenida 30 y Avenida 35, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Alegría Shopping Mall - 11 min walk - 0.6 miles - Central Square - 11 min walk - 0.6 miles - Quinta Avenida - 12 min walk - 0.7 miles - Playa del Carmen Main Beach - 14 min walk - 0.8 miles - Mamitas Beach - 17 min walk - 0.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪Burger King - ‬4 min walk - ‪Las Karnitas - ‬5 min walk - ‪El Nativo - ‬4 min walk - ‪Parrilleros Playeros - ‬3 min walk - ‪Taqueria Viva Mexico - ‬4 min walk ## About this property ### MULUC Playa Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, MULUC Playa provides amenities such as a coffee shop/cafe. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool, along with pool umbrellas - A 24-hour front desk and smoke-free property Room features All guest rooms at MULUC Playa boast comforts, such as air conditioning, in addition to Extra conveniences in all rooms include: - Bathrooms with showers and shampoo - Balconies, ceiling fans and daily housekeeping ## Similar properties ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 101 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free WiFi 6.0 256 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Parking available 7.6 Good 334 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,633 reviews £38 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/89000000/88230000/88224100/88224050/8479d63a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B&B - 5th Avenue Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 7.6 Good 258 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=88224050&PinnedHotelID=88224050&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 331 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Arcade](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/b3839734.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Art Hotel 10 Avenue Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 86 reviews £33 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4450000/4444200/4444178/d2e7ce13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apart hotel Casaejido Ejidal - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 326 reviews £19 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=4444178&PinnedHotelID=4444178&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 477 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 7.6 Good 216 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=31902533&PinnedHotelID=31902533&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 6 per day) ### Food and drink - A coffee shop/cafe ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Pool umbrellas ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Air conditioning (climate-controlled) - Ceiling fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 5 per pet (varies based on length of stay) Welcoming dogs and cats only ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Nearby parking fee: USD 6 per day (3 ft away) - Pet fee: USD 5 per pet (varies based on length of stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as MULUC Playa Hotel MULUC Playa Playa del Carmen MULUC Playa Hotel Playa del Carmen ## Frequently asked questions ### Does MULUC Playa have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at MULUC Playa? > As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at MULUC Playa on 29 Nov 2025 start from £22.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-MULUC-Playa.h114209419.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is MULUC Playa pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of USD 5 per pet, per night. ### What time is check-in at MULUC Playa? > Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours. ### What time is check-out at MULUC Playa? > Checkout is at noon. ### Where is MULUC Playa located? > Located in Gonzalo Guerrero, this hotel is within a 15-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## MULUC Playa Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 10 6 - Okay 6 4 - Poor 5 2 - Terrible 4 ### 6.8/10 Cleanliness ### 7.2/10 Staff & service ### 7.2/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### NOBEMBER 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every aspect in this location is just great! ##### NOBEMBER Stayed 2 nights in Jul 2025 ### 8/10 Good #### Teresa 21 May 2025 Liked: Cleanliness 👍 ##### Teresa Stayed 2 nights in May 2025 ### 2/10 Terrible #### Alma 9 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I didnt recomend this hotel, the first reason smell a drugs, does not have parking, and the attention was terrible and feels insecure all the time ##### Alma Stayed 1 night in Aug 2025 ### 6/10 Okay #### bethor 25 Nov 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Ya el hotel está bastante descuidado, la chica de recepción muy amable en todo momento pero si jefa un poco payasa nos tomo el dólar a 20 pesos y se me hace una barbaridad, la alberca está bien pero lo mismo hay puso despegado y no le han dado mantenimiento a la zona ##### bethor Stayed 3 nights in Nov 2025 ### 2/10 Terrible #### fernanda 6 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Muy mala experiencia, en las 5 noches no limpiaron, el agua se estantacaba y me robaron 26 dolares de mi maleta ##### fernanda Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Osward 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal muy amable, con mucha atención y muy profesionales. ##### Osward Stayed 1 night in Nov 2025 ### 4/10 Poor #### Raul 1 Nov 2025 Disliked: Cleanliness Habitación descuidada, servicio y actitud pésima de uno de los recepcionistas ##### Raul Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Juan Pablo 29 Oct 2025 Liked: Cleanliness, property conditions & facilities Todo genial, el aire enfriaba poco ##### Juan Pablo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sulma 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general todo muy bien, es un lugar para pasar la noche y descansar, no tengo nada malo que decir, me agradó este lugar! ##### Sulma Stayed 7 nights in Oct 2025 ### 8/10 Good #### Antonio 19 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities La mejor relación calidad precio en playa ##### Antonio Stayed 1 night in Oct 2025 ### 8/10 Good #### GABRIEL 13 Oct 2025 Liked: Cleanliness, amenities buena ##### GABRIEL Stayed 2 nights in Oct 2025 ### 8/10 Good #### Faride 3 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service En general está muy cómodo el lugar y muy bien ubicado. El único "pero" que le pondría es el ruido que se escucha por lo mismo de que está justo casi en la avenida. El personal muy serio, no te saludan de manera amable ni cordial, eso es algo esencial como servicio al cliente. ##### Faride Stayed 1 night in Oct 2025 ### 2/10 Terrible #### marlene 24 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Espere más de 30 min porqué No encontraban mi reserva porque la recepcionista no puso atención a lo que le mostré y confirme, si tenían mi reserva. Me iban a dar una habitación sin aire acondicionado porque esa tenían de la categoría reservada, como no acepté me dieron otra diferente en la cual el Control de TV sin pilas, no la pude usar porque no me pudieron solucionar. No informan como conectar a wifi. Baño sucio con cabellos. Cobija de cama y almohada sucias. ![](https://a.travel-assets.com/ugc/hotel-reviews/69abae2f-8421-41aa-bfff-d3b16020b734-1758695522970.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60f919fe-cfe3-4e54-8e45-9aaf7741ad83-1758695522840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### marlene Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michel 21 Sept 2025 Liked: Property conditions & facilities La instalación excelente solo que el inmobiliario del hotel ya está un poco deteriorado, y una explicación más amplia hacer a de hacer el check-in no sabía que tenía una alberca el hotel ##### Michel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Antonio 21 Sept 2025 Liked: Amenities Todo está genial, pero un detalle del baño, no tiene puerta o cortina la regadera y mojas todo el baño Pero seguro es algo temporal ##### Antonio Stayed 1 night in Sep 2025 ### 6/10 Okay #### Luis 10 Sept 2025 Disliked: Cleanliness, property conditions & facilities El lugar está muy cerca de todos los comercios y plazas, desde tiendas hasta restaurantes. Lo único que fue que la calle se sentía un poco insegura. Esta bonito el hotel sin embargo considero que necesita un poco de mantenimiento y más limpieza ##### Luis Stayed 2 nights in Sep 2025 ### 8/10 Good #### Julian 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena estadía Todo estuvo muy bien, la ubicación es buena ##### Julian Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Orson 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Servicio fantástico y muy amigable ##### Orson Stayed 3 nights in Jul 2025 ### 8/10 Good #### Marcos 5 Jun 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness . ##### Marcos Stayed 7 nights in May 2025 ### 4/10 Poor #### Yuritzi 30 May 2025 Liked: Staff & service Disliked: Cleanliness La cama estaba muy sucia ##### Yuritzi Stayed 1 night in May 2025 ### 10/10 Excellent #### Ivan 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente a excepción de los vecinos del frente que parece se dedican al reciclaje ##### Ivan Stayed 5 nights in May 2025 ### 6/10 Okay #### Wanda 17 May 2025 Liked: Cleanliness Disliked: Staff & service Mucho ruido dentro y fuera de la propiedad ##### Wanda Stayed 1 night in May 2025 ### 10/10 Excellent #### Itzia 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amable el personal, recomendable 100% ##### Itzia Stayed 3 nights in May 2025 ### 8/10 Good #### Jose esteban 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien ubicado sencillo pero muy bien atendido las personas fueron muy amables tanto el muchacho de la noche como la mujer en la mañana, está bien para pasar una o dos noches. ##### Jose esteban Stayed 1 night in Apr 2025 ### 8/10 Good #### Marco Antonio Martínez 29 Oct 2025 ##### Marco Antonio Martínez Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Mahekal Beach Front Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information)